E-Commerce Specialist
About the job
- Previous customer service and cashier experience is preferred.
- Strong organizational and multitasking abilities are required.
- Ability to prioritize tasks, manage time efficiently, and handle multiple responsibilities is required.
- Proficiency in basic math and financial tracking is required.
- Comfort with Microsoft Office applications and online platforms is required.
- Must be able to speak, read, and write in English.
- Strong verbal and written communication skills are required.
- Ability to work collaboratively with others and maintain a positive team environment is required.
- Ability to work both individually and as part of a team is required.
- Availability must be flexible for daytime, evening (including closing), weekend, and some holiday shifts between 7 a.m. and 8 p.m.; most shifts are currently on weekends.
- Address customer inquiries and resolve order issues.
- Oversee pickup services and ensure smooth transactions.
- Minimize loss and ensure food safety.
- Conduct inventory checks and audits as assigned.
- Work with other departments to support operations, primarily front lanes and shopper assistant duties.
- Perform other duties as assigned.
- E-commerce or website management experience is a plus.
- Ability to work effectively under pressure and adapt to changing priorities is desired.
- Dependability and strong attention to detail are desired.
About the company
Mackenthun's Fine Foods is a family-owned regional grocery chain in Minnesota that operates full-service supermarkets in Waconia, Lonsdale, Minnetrista, and Montgomery. Its core offering is a meat department that functions like a traditional butcher shop and smokehouse, producing 40+ varieties of brats, smoked hams, turkeys, summer sausage, and jerky on-site from German recipes. The stores also include scratch bakery, deli with catering, fresh seafood, organic produce, floral, in-store pharmacy, and Caribou Coffee at several locations, emphasizing fresh, homemade, locally sourced products. The company differentiates itself from larger chains through its long family heritage across four generations and a focus on local production, aiming to provide a community-focused shopping experience and sustain the business for future generations.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Waconia, Minnesota
Founded
1917
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Simplify's Take
What believers are saying
- The Minnetrista store opened in 2024 and still features active expansion signage.
- Mackenthun's posted 2025 and 2026 awards across seafood, marketing, and social media.
- October 2026 promotions and September 2026 dietitian content show active merchandising and traffic generation.
What critics are saying
- Waconia faces Aldi, Cub Foods, and Hy-Vee competition in 2026.
- Three Minnesota stores expose Mackenthun's to single-market disruptions and family succession strain.
- If meat quality slips, Mackenthun's loses its clearest moat and most loyal shoppers.
What makes Mackenthun's Fine Foods unique
- Since 1917, Mackenthun's built a family butcher brand around homemade sausages.
- 2025 awards prove meat excellence: Gold Minnesota's Best Sausage and Brat.
- Minnetrista's 2024 store bundles groceries, Caribou, wine, and smokehouse under one roof.
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Benefits
- Earned Safe & Sick Time
- 10% discount at any Mackenthun’s locations
- Referral bonuses
- Dietitian services