Epic Applications Manager - Ambulatory
About the job
- A bachelor's degree is required.
- Clinical or healthcare experience is required.
- Management experience is strongly preferred.
- The position requires certification in at least one application area within three months of project kickoff or within three months of Epic corporate training.
- Maintain the scope, schedule, and quality of work in the assigned application area or team across current and future systems.
- Set clear expectations for team members, including defining their responsibilities at each phase of projects, upgrades, and maintenance.
- Coordinate activities with the project director and other project and application managers.
- Ensure that the business community is engaged in the project.
- Advise and coach team members by providing guidance on issues, key success factors, and lessons learned.
- Explain the positive effects of innovation and system capabilities to team members.
- Reinforce the importance of the project with executives and the project director, and communicate consistently with the team and operations.
- Organize organizational resources, motivate team members, show appreciation for the team, and match team members’ skills to team responsibilities.
- Manage the project from an organizational perspective while attending to detailed tasks.
- Serve as a support contact for the assigned area, and identify and troubleshoot issues.
- Guide workflow design, system build and testing, and analysis of technical issues associated with Epic software.
- Serve as a liaison between organizational needs and Epic staff.
- Maintain regular communication with Epic representatives, including participating in weekly team meetings.
- Work with Epic representatives, the organization's business community, and end users to ensure the system meets business needs for project deliverables and timelines.
- Develop an understanding of operational needs to set the direction for organizational workflows.
- Participate in training and work with end users.
- Review project and issue status on an ongoing basis with leadership.
- Hold weekly communications with team members about deliverables, shared issues, end-user concerns, budget, and upcoming milestones.
- Own integrated efforts spanning multiple applications, such as Business Continuity Access, Cutover, and Hospital Outpatient Departments.
- Perform other duties as assigned.
About the company
CGH Medical Center is a community hospital and clinic network based in Sterling, Illinois. It provides inpatient, emergency, surgical, diagnostic, behavioral-health, outpatient, and physician services through the medical center and affiliated clinics. Clinical departments work with laboratory, imaging, pharmacy, facilities, information technology, and administrative teams. Roles include nursing, medicine, allied health, patient access, technical services, operations, and support. The scope is CGH Medical Center and its regional care network. The workforce connects direct patient care with the clinical, technical, and administrative functions required to operate regulated services.
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Total Funding
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Headquarters
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Founded
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Simplify's Take
What believers are saying
- CGH ratified a first union contract on July 15, 2026, reducing workplace uncertainty.
- Management expanded the cafeteria in May 2026, signaling continued campus investment.
- CGH plans to buy Rock River Hospice property and restore services after approval.
What critics are saying
- Labor strife lingered for five years; AFSCME called CGH anti-union in 2026.
- Illinois labor rulings ordered reinstatement and back pay after illegal retaliation findings.
- Federal hospice-certification moratorium blocks immediate hospice launch; delays run through late 2026.
What makes CGH Medical Center unique
- CGH's Sterling network spans main hospital plus nearly 20 satellite locations.
- Its employee-owned care model faced unionization, then locked first contract in July 2026.
- CGH acquired physician clinic integration in 2011, strengthening local referral control.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Paid Time Off
Tuition Reimbursement
Gift Shop Discount
CGH Day Care Discount
CGH Dietary Discount
CGH Pharmacy Discount
CGH Vision Center Discount
Employee Assistance Program