Senior Product Manager
Posted on 1/25/2024
INACTIVE
Deliveroo

5,001-10,000 employees

Online platform for restaurant and grocery delivery service
Company Overview
Deliveroo stands out as a leading food delivery service, partnering with approximately 176,000 restaurants and grocery outlets, and employing around 150,000 riders worldwide to ensure a seamless and efficient delivery experience. The company's competitive edge lies in its real-time tracking feature, allowing customers to monitor their orders, and its attractive discounts and perks, which enhance customer satisfaction and loyalty. Additionally, Deliveroo's commitment to flexibility and work-life balance for its riders, coupled with its corporate food solutions and gift card offerings, demonstrate its adaptability and focus on meeting diverse customer needs.
Consumer Goods

Company Stage

Series H

Total Funding

$2.2B

Founded

2013

Headquarters

, United Kingdom

Growth & Insights
Headcount

6 month growth

1%

1 year growth

0%

2 year growth

15%
Locations
London, UK
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Data Science
Management
Salesforce
Data Analysis
CategoriesNew
Product
Requirements
  • 6+ years experience in Product/ Platform management
  • Specific experience around Partner Lifecycle with emphasis on inhouse Account Management DSS tools will be beneficial
  • An entrepreneurial mindset; Comfortable working in a complex and face-paced environment
  • Strong strategic planning and organisational skills
  • A record of success partnering with engineers, product designers and data scientists to tackle ambiguous problems
  • Very strong communication skills, comfortable explaining highly complex topics and dealing with multiple stakeholders at once. You are a good storyteller but still get to the point
  • Strong emotional intelligence to deal with different types of personalities, cultures and challenges
  • Strong requirement gathering skills, and ability to translate business requirements into technical and data science constraints
  • Data-oriented with excellent analytical skills; Able to dig into data to discover nuances, and define & measure success on every initiative
  • Experience with B2B Account Management - possibly including Salesforce
Responsibilities
  • Working with Central Account Management teams to understand and crystallise their key JTBDs towards empowering our AMs. Of course you will be supported by our Research, Product and Technology teams to define and build up the future vision of how an iDSS should look like in the hands of our AMs
  • Be an AM advocate; Articulate their needs and deliver user-friendly solutions to make positive impact on the partner management lifecycle
  • Leading the work to define your domain’s product vision, priorities and approach
  • Ensuring product execution, with engineering and experience colleagues
  • Ensuring successful go-to-market, product adoption and impact, with relevant go-to-market teams, data science, commercial teams, and others
  • Capture insights from partner and account manager feedback, experiments, research, and data analysis to identify trends and pinpoint the drivers
  • Translate insights into tactical solutions and strategic pillars to improve Deliveroo's offerings
  • Make sure that we understand their pain points and deliver solutions to erase them
  • Influence peers, stakeholders, and key executives through the use of data and logic
Desired Qualifications
  • Experience around Partner Lifecycle with emphasis on inhouse Account Management DSS tools
  • Experience with Salesforce