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Intech Hawaii

Systems Engineer

System AdministrationConfirmed live in the last 24 hours
Full-timeHonolulu, HI, USA$72k - $108k

About the Job

Requirements

  • Be a good person and work well as a teacher with clients and nearby technicians.
  • Take projects from quote through deployment and own them.
  • Methodically troubleshoot problems and ask for help when stuck.
  • Investigate how technology works rather than waiting for explanations.
  • Document work, including ticket notes and technical documentation.
  • Live in Hawaii.
  • Have a valid driver's license and a car for planned and unplanned onsite visits.
  • Have working knowledge of core networking, including DNS, DHCP, routing, subnetting, and VLANs.
  • Have working knowledge of Windows Server, Active Directory, Group Policy, DFS, and domain controller migrations.
  • Have working knowledge of Microsoft 365 administration, migrations, and tenant management.
  • Have working knowledge of Entra ID, including identity, conditional access, and MFA rollouts.
  • Have working knowledge of Azure infrastructure and architecture.
  • Have working knowledge of virtualization using Hyper-V and VMware.
  • Have working knowledge of endpoint management and security baselines using Intune and EDR.
  • Have working knowledge of email authentication using SPF, DKIM, and DMARC, and multi-factor providers including Entra MFA and Duo.
  • Have working knowledge of SAN and NAS high-availability technologies.
  • Have working knowledge of Remote Desktop Services, including RD Gateway and session hosts.
  • Have working knowledge of PowerShell scripting and automation inside MSP tooling.
  • Have working knowledge of server hardware quoting and troubleshooting; the company uses Dell hardware.
  • Document network diagrams, runbooks, and configuration records.

Responsibilities

  • Run migrations and handle tickets escalated from the service desk.
  • Build and clean up client environments.
  • Provide input on recommended next steps for clients.
  • Teach and support Systems Administrators.
  • Perform project and escalation work.
  • Complete planned and unplanned onsite visits to client sites.

Desired Qualifications

  • Microsoft certifications are valued, especially MD-102 for endpoint and Intune, SC-300 for identity and conditional access, and AZ-104 for Azure infrastructure.
  • AZ-305 is relevant later after AZ-104, when scoping migrations rather than running them.
  • Network+ and Security+ certifications are nice to have.

About the Company

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