Communicate naturally with a warm, confident, and engaging presence.
Build rapport quickly and make clients feel understood.
Maintain professionalism under pressure in a positive and energetic manner.
Listen actively, ask appropriate questions, and adapt the approach to each client.
Use sales techniques including discovery, pitching, objection handling, and closing.
Demonstrate resilience and motivation by goals, challenges, and continuous improvement.
Understand payment methods and financing options.
Be results-driven while showing empathy, integrity, and respect for customers.
Use CRM tools and complete invoices accurately.
Adapt quickly and learn new processes, technologies, and tools.
Work in a dynamic, fast-paced environment.
Be available to work weekends and evenings, in person.
Responsibilities
Welcome guests, listen to their stories, and understand what brought them to the studio while building a comfortable, affirming connection.
Guide each guest through their studio experience, manage their time, and ensure a seamless experience from the first interaction through photo selection.
Present and sell curated product offerings, helping guests select ways to preserve their memories in line with their preferences and vision.
Achieve and exceed sales goals while prioritizing guest satisfaction and presenting product offerings confidently and professionally.
Collaborate with the studio team to ensure the guest experience, from photoshoot to product delivery, is executed to the studio's standards.
Meet guests to understand their vision and help them feel at ease before their photoshoot.
Lead guests through a same-day viewing of unedited photos and guide them in selecting images and products.
Coordinate the guest experience from beginning to end, including the handoff of selected images for in-house retouching and product delivery.
Guest Experience & Sales Professional - SoHo
Nuovo Photography · New York, United States · Full-time · Posted 2026-09-11
Salary: USD 75,000–200,000
Workplace: on_site
Department: Studios - US
Description
Nuovo Artistic Studios is the premier destination for all things self-love. A by-women company, with a reputation for inspiring confidence and celebrating individuality, Nuovo is on a mission to empower individuals by fostering self-expression and intimacy.
Our stunning SoHo studio provides a luxurious, creative sanctuary for guests to rediscover and celebrate themselves. Our continuous growth is a direct result of our dedication to providing a truly unforgettable experience—and we’re looking for a passionate Guest Experience & Sales Professional to bring this experience to life.
This is more than a sales role; it’s a chance to guide guests on a transformative journey. You'll be the heart of the studio, the warm, empathetic presence that makes every guest feel seen, heard, and valued from the moment they walk through our doors. You’ll be taking the lead over high-end sales where your ability to build relationships and close deals will contribute to Nuovo’s continued success while benefitting from uncapped commission.
What You'll Do
Build Authentic Connections: Welcome guests with genuine warmth, listening to their stories and understanding what brought them to Nuovo. You'll build a bond with each individual, making them feel comfortable, confident, and celebrated.
Guide the Guest Journey: Serve as the primary guide for each guest's experience, managing their time in the studio and ensuring a seamless, high-end experience from the first interaction to the final photo selection.
Present Artistry and Value: Confidently showcase and sell Nuovo’s curated product offerings, helping guests select the perfect way to preserve their memories. You'll connect with their emotions and vision, guiding them to meaningful purchases that feel like a natural extension of their experience.
Exceed Expectations: Leverage your emotional intelligence and sales expertise to consistently achieve and exceed sales goals, while always prioritizing the guest’s feelings and satisfaction. You present Nuovo’s curated product offerings with confidence and professionalism. You don’t just meet goals – you exceed them.
Collaborate with Excellence: Partner with our close-knit studio team to ensure every element of the guest experience—from the photoshoot to product delivery—is executed flawlessly and reflects the Nuovo brand values.
The Nuovo Experience: A Guided Photoshoot
At Nuovo, we specialize in a unique style of portraiture that is both elegant and empowering. As a Guest Experience & Sales Professional, you are the key player in this process, ensuring every guest feels comfortable and confident from start to finish.
Here’s what our guests can expect from their time in the studio:
A Personal Welcome: The experience begins with you. You'll meet with each guest to understand their vision and make them feel at ease in our sophisticated SoHo space, setting the stage for an exceptional session.
The Curated Photoshoot: Our all-female team of photographers guides each guest through a series of refined poses. Using elegant satin drapery, we create stunning, timeless works of art that focus on a tasteful and artistic depiction of the human form. The session is designed to be efficient and professional, ensuring a high-quality outcome.
The Same-Day Reveal: Immediately following the shoot, you’ll lead the guest through a same-day viewing of their unedited photos. Your role is to help them navigate their options, guiding them to select the images and products that best capture their personal style and vision.
Final Product Delivery: After a guest has made their selections, the chosen images are sent to our in-house team for expert retouching. Our process enhances natural beauty without using extreme modification. We ensure that the final product—from digital images to leather-bound albums—is delivered with the same high standards of luxury as the in-studio experience.
Your role is to orchestrate this entire experience, transforming a photography session into a seamless and unforgettable showcase of artistry and luxury.
Requirements
About You
Natural communicator with a warm, confident, and engaging presence
Strong ability to build rapport quickly and make clients feel understood
Positive, energetic, and able to maintain professionalism under pressure
Actively listens, asks the right questions, and adapts their approach to each client
Skilled in sales techniques, including discovery, pitching, objection handling, and closing
Resilient and motivated by goals, challenges, and continuous improvement
Strong understanding of payment methods and financing options
Driven by results but guided by empathy, integrity, and respect for the customer
Comfortable working with CRM tools and accurately completing invoices
Highly adaptable and quick to learn new processes, technologies and tools
Ability to work in a dynamic and fast-paced environment
Availability to work weekends and evenings, in-persong hours
Benefits
What We Offer:
Inspiring Work Environment: Immerse yourself in a creative, collaborative company where artistry and empowerment converge.
Growth Opportunities: Be part of a fast-growing company committed to nurturing talent and fostering career development.
Recognition and Support: A team that values your contributions and celebrates your success.
Exclusive Perks: Access to Nuovo’s services and products, ensuring you, too, can experience the power of portraiture. We also provide you with a 50% Family & Friends discount.
About Us:
Nuovo Artistic Studios is not just a photography studio; it’s a movement designed to uplift, empower, and transform. Our mission is to provide every guest with a luxury experience that inspires confidence and celebrates individuality. With studios across North America, we are redefining the art of modern portraiture, one empowered story at a time.
This is your opportunity to join a team dedicated to excellence and artistry. Become part of the Nuovo legacy and make an impact, one unforgettable moment at a time.