Full-Time

Guest Experience & Sales Professional

Soho

Nuovo Photography

Nuovo Photography

No salary listed

New York, NY, USA

In Person

Category
Retail (1)
Required Skills
Sales
CRM
Requirements
  • The candidate must communicate naturally with a warm, confident, and engaging presence.
  • The candidate must build rapport quickly and make clients feel understood.
  • The candidate must maintain professionalism under pressure in a positive and energetic manner.
  • The candidate must actively listen, ask appropriate questions, and adapt their approach to each client.
  • The candidate must be skilled in sales techniques including discovery, pitching, objection handling, and closing.
  • The candidate must be resilient and motivated by goals, challenges, and continuous improvement.
  • The candidate must understand payment methods and financing options.
  • The candidate must be results-driven while demonstrating empathy, integrity, and respect for customers.
  • The candidate must be comfortable working with customer relationship management tools and accurately completing invoices.
  • The candidate must adapt quickly and learn new processes, technologies, and tools.
  • The candidate must be able to work in a dynamic and fast-paced environment.
  • The candidate must be available to work weekends and evenings and work in person.
Responsibilities
  • Welcome guests warmly, listen to their stories, and understand what brought them to the studio.
  • Manage each guest’s time in the studio and guide the experience from the first interaction through final photo selection.
  • Showcase and sell curated product offerings, helping guests select images and products that preserve their memories.
  • Use sales expertise and emotional intelligence to achieve and exceed sales goals while prioritizing guest satisfaction.
  • Collaborate with the studio team to ensure the guest experience, photoshoot, and product delivery are executed to a high standard.
  • Meet guests before their sessions to understand their vision and help them feel comfortable.
  • Lead the same-day viewing of unedited photos and guide guests through image and product selections.
  • Coordinate the complete guest experience from welcome through final product delivery.

Company Size

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Company Stage

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Total Funding

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Headquarters

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Founded

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