Industry Operations Manager
TikTok
Industry Operations Manager
TikTok
Short-form video platform with ads
TikTok's Global Business Solutions (GBS) regional sales and advertising teams drive revenue growth by promoting our advertising solutions, onboarding clients, and running campaigns that deliver measurable results. Client needs, market trends, and performance expectations shift constantly, and differently in every market. We build strategy accordingly, turning those moving pieces into advertising solutions that work and client partnerships that last. You will help businesses grow on a global platform, working on the campaigns and relationships that turn advertisers into long-term partners. The Industry Operations Client Solutions team formulates industry strategy and identifies growth opportunities, delivering industry-specific solutions and methodologies across the LATAM region. We nurture accounts through high-touch client service and education on TikTok solutions, supporting brands in achieving their marketing and business objectives. Cross-functional collaboration is a core pillar of the team, enabling holistic solutions that span product knowledge, vertical expertise, and market-level insights. We are looking for individuals with strong business acumen who can develop strategies and drive ads revenue growth for TikTok Shop (TTS) in a fast-paced environment. Responsibilities - Collaborate with the international e-commerce, advertising product, and sales teams to develop and execute ad strategies for promotional day campaigns, ensuring they run smoothly and deliver results - Develop a deep understanding of the TikTok Shop ecosystem across industries, and provide data-driven business insights to top industry advertisers to formulate industry strategies and drive industry growth - Work closely with the product team to drive the go-to-market (GTM) of new products, actively collect client feedback, and help optimize the performance of e-Commerce advertising products - Provide strong support to the sales team by developing media investment plans and delivering marketing solution presentations for key TTS clients; Continuously serve advertising clients to help improve campaign performance and drive business growth - Proactively identify incremental growth opportunities and turn them into reusable industry strategies
Minimum Qualification(s) - Bachelor's degree or above; - Proficiency in English and Spanish (both written & verbal) due to working with stakeholders in both English & Spanish-Speaking markets - 3+ years of experience in digital marketing, e-Commerce marketing, or advertising strategy, able to adapt to a fast-paced working environment - Hands-on experience in brand and performance advertising, or experience at an advertising agency, with a solid understanding of at least one industry and the ability to turn that understanding into actionable insights and scale them up - Solid data analytics skills with the ability to derive insights and evaluate campaign performance; proficient in Excel - Familiarity with ad measurement tools and basic troubleshooting knowledge
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
TikTok is a short-form mobile video platform that lets people create, discover, and share quick videos. Users upload vertical clips, edit them with built-in tools, and browse a personalized feed powered by an algorithm that highlights relevant content. Advertisers can use in-feed ads, branded hashtags, and the Business Center to plan and measure campaigns, making it easy for brands to reach a global audience. Its goal is to inspire creativity and bring joy by helping people express themselves and by connecting brands with a wide audience.
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