Business Operations
Lassie
Business Operations
Lassie
Autonomous AI admin automation for healthcare practices
Our mission is to help small businesses run themselves. We’re starting with doctors’ offices, building autonomous systems that handle busywork and complete the workflows that keep the office moving every day. Our team is small, flat, and ambitious. We value craft, intellectual rigor, and direct communication.
Business Operations builds the operating system behind Lassie’s growth. On enrollments, you’ll design and run the processes that move customers through setup, paperwork, system connections, and internal handoffs so Lassie can start doing useful work.
Own enrollment workflows across paperwork, system connections, status tracking, internal handoffs, and customer readiness
Build the processes, dashboards, and automation that make setup faster and less manual over time
Work across sales, customer operations, product, and engineering to remove operational bottlenecks
To start, you'll have a handful of conversations with our team and founders. If there is mutual excitement, we'll invite you to the office where you'll work on a small project and meet the team.
Lassie builds autonomous AI agents that handle administrative tasks for small medical and dental practices. The AI agents directly access clinics’ insurance portals to pull reimbursement data, reconcile accounts, match payments to claims, update the practice’s systems, and verify bank funds, integrating with existing software and following HIPAA data handling. Unlike adding more software tools, its AI worker operates inside the clinic workflow to automate end-to-end revenue-cycle and back-office tasks. The goal is to save staff time (about 30 hours per month on average, with some larger practices saving over 100 hours) and improve accuracy, so clinics can focus more on patient care while expanding to more practices with HIPAA-compliant automation.
Explore more opportunities at Lassie