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Duke University

Private research university in Durham, NC

Behavioral Health Technician ED

Full-TimePosted on 10/26/2026
No salary listed
Entry
Durham, NC, USA
In Person
Medical, Clinical & VeterinaryNursing & Frontline Patient Care

About the job

Requirements
  • Graduation from high school or GED.
  • One year of experience working with patients with substance abuse, mental health, dementia diagnoses, or intellectual disabilities is preferred.
  • Must be listed on the North Carolina Nurse Aide Registry, certified as a Substance Abuse Counselor in North Carolina, certified as an Emergency Medical Technician in North Carolina, or certified as a Behavioral Health Technician by The Academy of Addiction Professionals or American Medical Certification Association. If the hire does not meet one of these requirements, they must start the process to complete one within one year of employment and complete it within two years.
  • BCLS certification must be maintained or completed by the end of new-hire orientation, typically during the first week of employment.
  • Must meet DUHS credentials to perform blood glucose analysis from finger sticks and report findings to a nurse; complete equipment quality-control measures; participate in specimen collection; identify patients, label specimens, and verify collections; instruct patients in collection and preservation of urine, sputum, and stool samples; and obtain and record vital signs, intake and output, or other delegated measures within 90 days of employment.
  • Knowledge of applicable special procedures, routine patient treatments, sanitation, personal hygiene, infection control, and basic health and safety precautions in a healthcare environment.
  • Knowledge of specimen collection, storage, and transport; behavioral principles; and individual responses to stressors.
  • Ability to establish and maintain effective working relationships with patients and hospital staff; work with patients sensitively and understandingly while securing their cooperation; and maintain a sympathetic attitude toward patients.
  • Ability to remain calm in stressful situations, maintain routine records and prepare reports, recognize patient emergencies and seek appropriate assistance, maintain confidentiality and patient rights, understand and communicate oral and written instructions accurately, and apply proper body mechanics and safety.
Responsibilities
  • Observe patients and assess their progress daily; report significant changes in condition or behavior to the supervising registered nurse.
  • Interact with patients individually and in small groups, provide recreational or social activities, reinforce patient teaching, and assist patients in planning how to make optimal use of their treatment plan.
  • Assist patients with activities of daily living, including making beds, bathing, personal hygiene, feeding, and dressing.
  • Assist patients with position changes, range-of-motion exercises, transfers, and walking.
  • Provide care and monitoring for patients in seclusion or restraint; protect and control patients as needed to ensure facility safety; and participate in restraining combative patients when necessary.
  • Follow safety and infection-control guidelines, including universal precautions for staff and patients.
  • Participate in staff discussions to assess, coordinate, and execute patient care.
  • Maintain a clean, neat, and safe work environment, including tidying rooms, cleaning equipment, changing bed linens, restocking work areas, and keeping rooms and hallways clear of debris.
  • Follow hospital and departmental safety procedures; immediately report equipment malfunctions, unsafe conditions, and employee, patient, or visitor injuries to a manager.
  • Participate in reviewing work-area activities and processes, assist with implementing improvements to services, and comply with regulatory and legal requirements.
  • Assist in organizing and conducting recreational activities.
  • Perform other related duties incidental to the work described.
Desired Qualifications
  • CPI certification is strongly preferred.

About the company

Duke University is a research university offering undergraduate, graduate, and professional education alongside interdisciplinary research and health care.

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