Office Manager

Description

INTERA Incorporated is seeking an exceptional Office Manager to join our team in Richland, Washington. This in-office role offers the opportunity to bring people together and keep our workplace running smoothly, helping our team do its best work. Our ideal candidate is organized, dependable, professional, and trustworthy, with a service-oriented mindset. The ability to be a familiar and approachable resource and teammate for employees at all levels of the organization is essential, in addition to being a welcoming first point of contact for clients and visitors. The key responsibilities of this hands-on role combine employee support, office operations, and event coordination. This position will coordinate day-to-day office operations across our main office and annex directly across the street, supporting a welcoming and organized environment for our Richland team and its visitors.

Success in this position requires strong self-initiative, a proactive approach to solving problems, and the ability to adapt to changing priorities. As part of this role you will help new colleagues settle in, create opportunities for connection and well-being, and anticipate the everyday needs of an active office. In return, you’ll be able to build strong relationships across the organization, work alongside a talented and highly skilled team, and make a meaningful contribution to the workplace experience that supports INTERA’s continued success. 

Responsibilities

This multifaceted role supports a wide range of office, operational, facilities, and employee focused initiatives that require an individual who can work independently, exercise sound judgement, and take ownership of responsibilities. These responsibilities include, but are not limited to:

Office Operations & Maintenance

· Ownership of daily office operations, keeping common areas, kitchens, conference rooms, and shared spaces organized, well supplied, and ready for use

· Maintain office supply inventories, procurements, reconcile the corporate purchase card, and periodically evaluate vendor pricing for cost-efficiency 

· Serve as the primary point of contact for mail services, shipping and receiving, and occasional local errands

· Liaise with vendors and service providers to support the maintenance and functionality of office equipment

· Manage vendor and service provider relationships and coordinate with building management alongside the Manager of Facilities and Administration for maintenance and facility needs

· Coordinate office moves, workspace changes, furniture and equipment purchases, and new employee set ups in partnership with IT and facilities staff

· Partner with Health & Safety to support a safe, secure workplace, including office safety activities and periodic emergency evacuation drills

Employee Experience & Office Culture

· Build positive relationships with employees, serving as a resource for day-to-day office needs, and helping create a work environment where colleagues feel included and supported

· Welcome clients, visitors, and colleagues from other offices with warmth and hospitality 

· Partner with HR and IT to welcome new hires through workspace preparation, onboarding and orientation support, and introductions to office procedures and resources

· Coordinate with employees and office leadership on community outreach opportunities and represent INTERA at local activities as appropriate

Meetings and Administrative Support

· Coordinate meetings, conferences, and seminars including scheduling, room setup, catering, technology checks, and support for virtual or hybrid participation

· Partner with our Talent Acquisition Recruiter and hiring managers for coordinating interview scheduling and logistics for both in-office and virtual interviews, and ensure a welcoming and positive interview experience for candidates

· Participate in company events and office initiatives as needed, providing hands-on support with planning, setup, execution, and other operational tasks

· Assist with employee hotel and rental car arrangements as needed for business travel

· Track employee government badging and trainings required for badging

· Support and coordinate with HR, IT, and Accounting departments as needed

Required Qualifications

· Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)

· Strong organizational skills and attention to detail

· Excellent interpersonal, verbal, and written communication skills

· Professional, dependable, and service-oriented mindset

· Self-motivated with the ability to work independently while collaborating effectively with employees across the organization

· Strong time-management skills with the flexibility to adapt to changing priorities

· Comfortable performing a variety of physical and hands-on tasks, including setting up meeting and event spaces, transporting office supplies and materials, and supporting the day-to-day needs of an active office environment

Preferred Qualifications

· 2-4 years of experience in office management, workplace operations, administrative support, hospitality, customer service, or a related role

· Experience planning and executing employee events, meetings, and office activities

· Experience supporting professional services, consulting, engineering, scientific, or other technical organizations

About INTERA & Our Benefits 

Founded in 1974, INTERA has grown into an international geosciences and engineering consulting firm that helps clients make informed business decisions, mitigate risk, and drive optimal outcomes in a multitude of industries. Building and sustaining a strong company culture is at the heart of INTERA’s practice of good stewardship. We strive to foster an environment where people love the work that they do and the place that they work because we believe that our employees are our most valuable asset. As an employee-owned company, we are committed to investing in our people’s needs for security, health, and well-being with:

• Medical, dental, and vision insurance that includes a free health plan option for employee-only coverage
• Paid parental leave – up to 12 weeks for birthing and non-birthing parents
• Group term life and accidental death and dismemberment insurance, short-term and long-term coverage – paid 100% by the company
• Paid holiday, vacation, and sick time
• Opportunities for stock ownership
• Performance-based bonuses and award programs for technical paper publication and employee referrals
• Career coaching instead of performance evaluations
• Tuition reimbursement, financial assistance for professional licensure and registration, and one paid membership to a professional society
• Pet insurance, LegalShield, IDShield, and more

These are just some of the reasons why many of our employees have spent 10 to 25 years at INTERA. We love what we do, and it shows.