Full-Time
Connects emergencies to responders via data
$190k - $215k/yr
Boston, MA, USA + 2 more
More locations: San Francisco, CA, USA | New York, NY, USA
Hybrid
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RapidSOS provides an intelligent safety platform that connects people in emergencies to emergency services. It collects real-time data from connected devices and apps through partner integrations and uses AI to verify information before sending it to 911 and field responders. The company stands out by building a broad digital bridge to 911 via its partner network, enabling faster, more accurate situational data from multiple sources. Its goal is to modernize 911 into a digital system that speeds up and improves the accuracy of emergency responses.
Company Size
201-500
Company Stage
Late Stage VC
Total Funding
$497.8M
Headquarters
New York City, New York
Founded
2012
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RapidSOS introduces Real-Time Interoperability with HARMONY AI to automate emergency coordination. By RapidSOS NEW YORK, Jan. 15, 2026 - RapidSOS, the public safety AI company, today launched Real-Time Interoperability. This new capability enables live call intelligence to flow securely across state and local agencies, ensuring that mission-critical data follows the call across jurisdictional boundaries in real time. RapidSOS shaves critical minutes in dispatching policy-routed calls with instant automated sharing of call summaries and transcripts. For decades, the public safety industry has struggled with visibility gaps when 911 calls are answered outside of their primary jurisdiction. These "out of jurisdiction" calls - often caused by network outages, natural disasters, or surges in call volume - force dispatchers into manual phone coordination or legacy CAD-to-CAD applications. Compounding the challenge of these situations, RapidSOS data reveals a greater than 10% error rate where infrastructure is impacted by connectivity issues or routing challenges. RapidSOS HARMONY AI, the first purpose-built AI for public safety that's informed by over one billion emergencies supported, is now helping agencies take on this challenge: * Live Synchronized Intelligence: Instant access to live call transcripts and AI-generated summaries for both the answering and authoritative agencies. * Instant Language Translation: Real-time translation tools that break down language barriers during high-stress interagency coordination. * Interagency Chat: Direct digital communication between telecommunicators, integrated into existing dispatch workflows. * Zero-Latency Situational Awareness: Authoritative agencies can see the full picture and dispatch field responders eliminating the need for a manual call transfer. "Over the past decade public safety has guided and shaped the creation of RapidSOS - today the largest interoperable network of ECCs, field responders, and connected devices," said Michael Martin, founder and CEO of RapidSOS. "With the guidance of public safety we are harnessing HARMONY AI to unlock that platform with immediate, real-time visibility into every emergency - even if routed to another jurisdiction, if the call fails to connect, or the caller doesn't speak English." "With the guidance of public safety we are harnessing HARMONY AI to unlock that platform with immediate, real-time visibility into every emergency - even if routed to another jurisdiction, if the call fails to connect, or the caller doesn't speak English." Michael Martin, RapidSOS Founder The need for Real-Time Interoperability is heightened for cities hosting upcoming large-scale events like the Super Bowl or World Cup where emergency call volumes surge. For example, within the hour of the 2025 Super Bowl game ending, emergency call volumes spiked 1,300%, forcing many calls to be rerouted to neighboring ECCs. 2026 World Cup host cities like Miami are planning ahead to create safer games. "For too long, 911 centers have been dependent on 'old-school' voice-only communication, which creates an immense manual burden," said Luz Ponce, Communication Center Administrator at City of Miami Police Department. "The moment we turned this on, we saw it work immediately - literally seeing a live call answered by another agency appear on our screens in real-time. With Real-Time Interoperability, we see the full transcript and location already gathered and summarized by HARMONY AI. It eliminates so much wasted time and is truly a game changer for public safety." "With Real-Time Interoperability, we see the full transcript and location already gathered and summarized by HARMONY AI. It eliminates so much wasted time and is truly a game changer for public safety." This launch follows extensive field testing and co-development alongside leading public-safety agencies. By processing live incidents across urban, suburban and rural environments, RapidSOS HARMONY AI provides real-time connection and interagency chat directly within existing dispatch workflows. About RapidSOS RapidSOS is the leading public safety AI company that unlocks mission-critical intelligence for emergency response. It harnesses artificial and human intelligence to fuse life-saving data from the world's largest safety network, which includes over 600 million connected devices and 200+ global technology companies. This intelligence is delivered to 22,000+ state and local agencies, serving over one million first responders. RapidSOS has supported over one billion emergencies in a dozen countries, powering RapidSOS HARMONY, the first purpose-built AI by public safety, designed to save critical time by automatically detecting emergencies, unifying real-time data and video streams, and coordinating a faster, more effective response. Learn more at www.RapidSOS.com.
RapidSOS raises $100M to expand mission-critical emergency AI. * RapidSOS secures $100M in new funding led by Apax Digital Funds. * The Platform has supported over one billion emergencies to date. * Funds will scale its safety network and deepen global emergenc AI use RapidSOS pushes forward with emergency AI growth. RapidSOS has raised $100M. The round was led by the Apax Digital Funds. The raise lifts total funding past $450M. The goal is clear. Build faster emergency detection. Build stronger links between devices and responders. Build AI that cuts response time for millions. The platform now supports 22,000 agencies. It works across federal, state, local, and defense groups. It also connects 200 global enterprises. Half of the US Fortune 10 rely on it. This force sits on top of one billion emergencies handled. The network learns with each case. It builds precision. It builds speed. RapidSOS AI pulls data from 600M devices. It draws signals from sensors. It reads inputs from cameras. It merges streams in real time. The system becomes an early warning layer for safety incidents. It sends intelligence to dispatchers. It sends alerts to first responders. It builds an instant picture of an unfolding crisis. RapidSOS targets real-time public safety intelligence. The company built RapidSOS HARMONY. It is the core AI engine. It detects emergencies in seconds. It synchronises data flows. It unifies video with sensor inputs. It coordinates cross-team response. HARMONY draws strength from scale. Each device adds insight. Each enterprise adds reach. Each agency adds context. The result is a single view of incidents. It streamlines action. It reduces delays. Michael Martin, CEO and Founder, stressed the mission in a recent statement. He said the company learned from one billion emergencies. He said the aim is to prevent one million emergencies by 2030. His point was firm. Prevention must rise. Detection must accelerate. Apax Digital Funds highlighted the platform's core role. Partner Patrick Kane said RapidSOS underpins modern safety. He said the data layer powers emergency systems across a dozen countries. He noted reach to nearly 700M people. Growth metrics show momentum. Agencies continue to integrate workflows. Enterprises continue to add device feeds. The platform now supports one million first responders. It integrates with 5,800 software systems. The raise accelerates expansion. International growth continues. Interoperability with 911 systems deepens. Field-response tools gain new features. AI models strengthen. Detection windows shrink. A push toward faster emergency response. RapidSOS sees an immediate need for unified data. It sees fragmented safety systems. It sees slow alerts. It sees gaps across jurisdictions. The AI platform closes these gaps. It merges device networks. It merges enterprise data. It merges public safety channels. Early examples show impact. In Michigan, crash detection triggered a dispatch in 13 seconds. Responders reached the scene before the vehicle ignited. The survivor escaped. The system worked as designed. Martin said this is the future. He said every device will help responders. He said every signal will support triage. RapidSOS builds that pipeline. A new model for mission-critical AI. RapidSOS enters a phase of scaling. The network will grow. The AI will train on larger datasets. The company will deepen ties with global governments. It will modernise emergency infrastructure. It will strengthen the bridge between devices and dispatch. The model blends real-time data. It blends public safety expertise. It blends enterprise reach. It aims for faster action. It aims for fewer losses. It aims for a safer population. Next steps begin now. The team expands R&D. It adds global partners. It builds new workflows. It sets a path for emergency AI that holds under pressure. To stay updated on crypto venture capital funding and market trends, visit its venture capital news section for more insight. Clinton Nwachukwu is a crypto and finance writer with an MBA in Artificial Intelligence and 6+ years of experience creating content for leading global brands. He turns complex topics into clear, actionable insights for readers worldwide. VentureBurn is a media platform covering the latest in cryptocurrency, artificial intelligence, venture capital, and the startup ecosystem. Opinions expressed on VentureBurn are for informational purposes only and do not constitute investment advice. Before making any high-risk investments in digital assets or emerging technologies, readers should conduct their own due diligence. All transactions and financial decisions are made at your own risk, and any losses incurred are solely your responsibility. VentureBurn does not endorse or recommend the buying or selling of any digital assets and is not a licensed investment advisor. Please note that VentureBurn may participate in affiliate marketing programs.
RapidSOS, an emergency services company, raised $100 million in a funding round led by Apax Digital Funds to support its expansion, including internationally. This round values the New York-based company at over $1 billion, according to a source familiar with the matter. This valuation follows a previous $150 million round in March 2024, which valued the company at $625 million. RapidSOS and Apax declined to comment on the current valuation.
Acquisition enables back-up call taking, dispatching, and AI-enabled data sharing across the RapidSOS network of 22,000+ public safety agencies NEW YORK, Nov. 10, 2025 /PRNewswire/ -- RapidSOS, the technology company that unlocks mission-critical intelligence for emergency response, has acquired Northern911, a trusted backup provider of 911 services for hundreds of agencies across North America. The acquisition strengthens RapidSOS' safety network, which includes:
For example, in partnership with RapidSOS, Hexagon AB has introduced a new Digital Alerts solution now in use by the El Paso County 911 District.