Assistant Director of Sales

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set along 100 acres of pristine beachfront on Okinawa’s west coast, Four Seasons Resort and Private Residences Okinawa will introduce a new expression of resort living in Japan. Designed in harmony with the island’s natural landscape and cultural heritage, the resort will feature guest rooms, private villas, residences, and a beach club, all connected through walkable gardens and open spaces. With a focus on thoughtful design, connection to nature, and the signature service that defines Four Seasons, the resort will offer both guests and team members the opportunity to be part of something truly special in one of Japan’s most unique destinations.

Tokyo-Based

About the Role:

The Four Seasons Resort and Residences Okinawa are seeking an Assistant Director of Sales to support the successful pre-opening and commercial launch of one of Japan’s most anticipated luxury resort destinations.

Based in Tokyo, this role will work closely with the Commercial Director, Director of Sales and the pre-opening leadership team to drive leisure and group sales strategies, build awareness in key source markets, and establish strong relationships with travel partners, corporate accounts, and luxury travel advisors. This position is ideal for an experienced sales professional who is ready to take the next step in their leadership career and contribute to a dynamic pre-opening environment.

As a key member of the Commercial team, the Assistant Director of Sales will collaborate with Revenue Management, Marketing, Conference Services, and Operations to ensure sales efforts are aligned with the resort’s commercial objectives. The successful candidate will be highly motivated, relationship-focused, and commercially driven, with a strong understanding of the luxury hospitality market and a passion for delivering exceptional results.

What you will do:

• Support the development and execution of strategic sales plans to achieve revenue goals and market share objectives.
• Assist in driving leisure, group, and corporate business opportunities for the resort.
• Build and maintain strong relationships with key accounts, travel advisors, wholesalers, event planners, and corporate clients.
• Conduct regular sales calls, client presentations, site inspections, and networking activities to generate new business.
• Support pre-opening sales initiatives, including market positioning, account solicitation, and brand awareness activities.
• Monitor market trends, competitor activity, and customer feedback to identify business opportunities and recommend strategies.
• Collaborate with Revenue Management to ensure sales efforts align with pricing, inventory, and revenue objectives.
• Participate in trade shows, roadshows, industry events, and client entertainment activities.
• Negotiate and secure group and leisure agreements while maximizing profitability and maintaining brand standards.
• Analyze sales performance and production reports, providing recommendations to improve results.
• Maintain accurate client and sales activity records in Salesforce and Delphi.
• Support the Commercial Director in preparing forecasts, sales reports, budgets, and business plans.
• Foster strong working relationships with the global sales organization and internal stakeholders.
• Provide coaching and support to sales team members when appropriate.
• Travel domestically and internationally as required to support business development activities.

What you will bring:

• Minimum 4 years of hotel sales experience, including at least 2 years in a sales leadership or senior sales management role, preferably within luxury hospitality.
• Pre-opening experience is highly preferred.
• Strong knowledge of the luxury travel and hospitality market in Japan and Asia Pacific.
• Experience managing key leisure, wholesale, luxury consortia, or group accounts.
• Excellent communication, negotiation, and presentation skills.
• Strong commercial acumen with the ability to analyze market trends and sales performance data.
• Proficiency with Salesforce, Delphi, and Opera or similar hospitality systems.
• Proven ability to develop and maintain long-term client relationships.
• Self-motivated, proactive, and results-oriented with exceptional organizational skills.
• Strong interpersonal skills and ability to collaborate effectively across multiple departments and stakeholders.
• Fluent in English; Japanese language proficiency is highly desirable.
• Willingness to travel regularly and represent the resort in key domestic and international markets.

·         Must already possess valid work authorization in Japan.

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• 50％F&B outlet discount for other Four Seasons Hotel in Japan.
• Complimentary Dry Cleaning for Employee Uniforms or Business Attire
• Complimentary Employee Meals
• Social insurance
• Define contribution benefit
• Yearly health checks up
• Dynamic and collaborative work environment within a world-class hospitality company

Schedule & Hours:

As a pre-opening commercial leader, flexibility is essential. While the position is Tokyo-based, travel to Okinawa and other key markets will be required. The successful candidate should be prepared to work occasional evenings, weekends, and holidays based on business needs, client events, and pre-opening milestones.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

• This is a full-time position.
• 40 working hours per week.
• 10 days off every month except February (9 days)

* Successful candidates must possess legal work authorization for Japan.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.