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BJAK

Online auto insurance marketplace with services

UX Designer

Product DesignUpdated on Nov 13
Full-timeSeoul, South KoreaNo salary listedHybrid

About the Job

Requirements

  • Experience as a UX designer on consumer mobile or web apps, with a strong portfolio.
  • Solid skills in user flow design, wireframing, and high-fidelity prototyping in Figma.
  • Ability to design for systems that are asynchronous, non-deterministic, and context-dependent.
  • Ability to make clear design decisions about user trust, control, feedback, and transparency in AI-driven product experiences.
  • Experience conducting user research and turning findings into design decisions.
  • Ability to work in fast-moving teams with evolving product scope.
  • Ability to balance simple consumer user experience with complex AI system behavior.
  • Good judgment on usability, edge cases, failure handling, and recovery flows.
  • Ability to bring structure, exercise judgment, and execute independently.
  • Candidates for the design role must submit a portfolio as part of the application process.

Responsibilities

  • Own the user experience of A1's core app surfaces across iOS, Android, and web.
  • Design complete user flows for AI-assisted tasks, from intent capture through task completion, including handoff, progress tracking, and error recovery.
  • Design how the app surfaces what the AI is doing, what decisions it has made, and what the user needs to confirm or adjust.
  • Map and design the full range of AI states users encounter, including loading, thinking, acting, waiting, completing, stalling, failing, and recovering.
  • Work with product, engineering, and machine learning teams to define user requirements and translate them into concrete design solutions.
  • Conduct usability research to understand where users lose trust, feel uncertain, or disengage.
  • Produce wireframes, user flows, and high-fidelity designs that engineering can build from directly.
  • Contribute to the design system and shared user experience patterns for AI app surfaces.
  • Design for simple everyday interactions and complex multi-step AI workflows within the same product.

About the Company

BJAK

Online auto insurance marketplace with services

Bjak.my runs Malaysia's leading online auto insurance marketplace and digital services platform, letting users compare and buy car and motor insurance from multiple insurers and renew road tax instantly. The product works by collecting user details, showing quotes, enabling purchase, and offering added services like nationwide towing and emergency roadside assistance, all through a single platform; revenue comes from commissions on sales and extra services. It differentiates itself with a wide insurer network and a multi-service approach (insurance, road tax renewal, towing, roadside help) backed by MSC Status. Its goal is to make auto-related financial and support services simpler, cheaper, and more accessible for users across Malaysia and the Southeast Asia region, while continuing to save customers money.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Petaling Jaya, Malaysia
Founded
2018

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