IT Field Technician
About the job
- Two or more years of experience in IT support or field service.
- Strong networking and diagnostic skills.
- Reliable transportation and a valid driver's license.
- Ability to work independently and provide professional customer service.
- Ability to lift up to 50 pounds.
- Own required tools, including a laptop, drill, screwdrivers, cable tester, and RJ45 tools.
- Troubleshoot and repair Windows and macOS issues.
- Resolve Wi-Fi, router, and wired network problems.
- Install and configure printers and scanners.
- Replace or upgrade hardware components.
- Reinstall operating systems using bootable tools.
- Document work and communicate clearly with customers.
- Install and support point-of-sale systems and run Cat5e or Cat6 cabling.
- Perform outdoor TV mounting and basic audiovisual setup.
About the company
Geeks on Site provides onsite and remote computer repair and IT support across 150+ cities, with dispatch to homes or businesses within one business day. Residential services cover software and hardware repair, malware removal, wireless networking, data recovery, backups, and user training. For business clients, it offers IT services like router/firewall configuration, data backup and recovery, and server installs, plus monthly maintenance plans. The goal is to help customers keep their computer systems safe, efficient, and functional through immediate help and ongoing maintenance.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Miami, Florida
Founded
2002
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Simplify's Take
What believers are saying
- April 9, 2025 WeatherProof Televisions partnership expands outdoor-TV installation demand.
- 2026 partner pages claim 500+ partners already growing revenue.
- Windows 10 ended October 14, 2025, and Nest support ended October 25, 2025.
What critics are saying
- BBB reviews on August 7, 2026 show 2.03/5 stars and repeated cancellation complaints.
- Yelp reviewers describe missed appointments, unpaid jobs, and poor communication in 2025.
- Trust collapse from refund disputes and no-show complaints kills consumer demand.
What makes Geeks on Site unique
- Since 2002, Geeks on Site combines nationwide on-site repairs with remote support.
- Its 2026 partner programs offer white-label, referral, reseller, and revenue-share installation models.
- The company promises local technician dispatch within 48–72 hours under partner branding.
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Benefits
- Flexible Work Hours