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eClerx

Data analytics and BPM outsourcing services

Mortgage Operations Analyst

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeZürich, SwitzerlandNo salary listedIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • At least 1 year of experience in mortgage processing or related mortgage operations in Switzerland is required.
  • Good knowledge of Swiss mortgage products, including fixed-rate mortgages and SARON, mortgage processing procedures, and regulatory guidelines is required.
  • Experience with loan processing systems such as Avaloq or Finnova is required.
  • Familiarity with compliance standards such as FINMA is required.
  • Fluency in spoken and written German is required.

Responsibilities

  • Review and process mortgage loan applications to ensure completeness, accuracy, and compliance with internal policies and regulatory requirements.
  • Coordinate and communicate with loan officers, underwriters, title companies, appraisers, and borrowers to collect required documentation.
  • Review borrower information, including income, assets, employment, and creditworthiness.
  • Maintain the loan processing pipeline and track progress to ensure timely closings.
  • Conduct quality checks to ensure loan files meet investor and compliance guidelines.
  • Proactively identify and resolve processing issues or delays.
  • Enter and update data in loan origination systems and other platforms as needed.
  • Ensure compliance with FINMA and other relevant mortgage regulations.
  • Provide regular status updates to borrowers and stakeholders.
  • Support audit requests and post-closing reviews.

Desired Qualifications

  • An Associate's or Bachelor's degree in Business, Finance, or a related field is preferred.
  • English and/or French is an advantage.
  • A notary designation is a plus.

About the Company

eClerx

Data analytics and BPM outsourcing services

eClerx Services Ltd. provides business process management and data analytics services to clients worldwide, focusing on financial services, telecom, retail, and technology. It helps clients by managing and optimizing data-intensive processes, acting as an extension of their operations through data management, automation, analytics, and consulting. Its offerings cover trade lifecycle management, risk and compliance in financial markets, digital services like content creation and e-commerce analytics, and customer operations optimization. Its differentiator is combining deep domain knowledge with data-driven insights and it pursues growth through strategic acquisitions, such as Personiv, to expand back-office and customer support capabilities, with the goal of helping clients run efficient, data-driven processes while focusing on core business.

Company size
10,001+
Company stage
IPO
Headquarters
Mumbai, India
Founded
2000

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