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Capgemini

Global consulting, technology services, outsourcing

IT Process Consultant

Technology & Systems ConsultingConfirmed live in the last 24 hours
Full-timeUtrecht, NetherlandsNo salary listed

About the Job

Requirements

  • Strong communication skills for effective collaboration with clients and internal teams.
  • Knowledge and experience in IT management, IT governance, ITIL, or other management models.
  • Problem-solving ability to find solutions to complex challenges.
  • Willingness to continue learning and developing in a dynamic environment.

Responsibilities

  • Support the design and improvement of IT Service Management and Service Integration solutions.
  • Collaborate with clients and internal teams to develop innovative solutions and implement best practices.
  • Optimize business processes for clients.
  • Participate in designing and developing innovative solutions.
  • Work with consultants and developers and share knowledge and skills.
  • Participate in design workshops and demo sessions.
  • Advise clients on designing and improving IT Service Management solutions.
  • Support developers and project and commercial teams.
  • Organize workshops with internal and external stakeholders to improve the user experience and adoption of IT Service Management.
  • Focus on all Service Integration and Service Management lifecycle stages and associated processes.
  • Provide subject-matter expertise in one or more lifecycle stages or processes and related areas such as governance, industry standards, or regulatory compliance.
  • Build customer relationships and deliver specific processes to support the overall engagement.

Desired Qualifications

  • Knowledge or experience with SIAM (Service Integration and Management) is preferred.

About the Company

Capgemini

Global consulting, technology services, outsourcing

Capgemini provides consulting, technology services, and outsourcing to help organizations transform digitally. Its offerings include strategy and transformation consulting, system integration, application development, IT infrastructure management, and managed IT operations. It differentiates itself with a global presence in over 50 countries and a focus on applying AI, cloud, and cybersecurity to real business problems. Its goal is to help clients navigate digital transformation and improve efficiency and innovation through tailored, contract-based or managed services.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1967

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