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CVS Health

Runs pharmacies, health plans and clinics

Pharmacy Intern

PharmacyConfirmed live in the last 24 hours
InternshipSpringfield, OH, USA$20 - $23.75

About the Job

Requirements

  • Accepted into, or actively enrolled in, an ACPE-accredited college or school of pharmacy.
  • Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Must attend regularly and predictably, including nights and weekends.
  • Must complete required training within the designated timeframe.
  • Must be able to concentrate on tasks, pivot between tasks, and confirm prescription information and label accuracy.
  • Must demonstrate customer service and team orientation by looking for ways to help people, noticing patients’ reactions, and responding appropriately.
  • Must use verbal and written communication to interact with patients and colleagues, and use active listening to understand others and ask appropriate questions.
  • Must use mathematical reasoning to calculate quantities such as tablets to dispense, days’ supply, and bottle counts.
  • Must identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Must meet the physical demands of the role, including standing or remaining upright for extended periods, lifting, scanning, bagging, reaching, repetitive finger work, stooping, visual acuity, and lifting up to 20 pounds occasionally.
  • Must accurately convey detailed spoken instructions and receive detailed information through oral communication.
  • Must perform additional tasks as directed by a supervisor or manager.

Responsibilities

  • Follow company standard operating procedures at each workstation to help pharmacists and technicians manage and improve patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations for safe and accurate prescription fulfillment.
  • Create positive patient experiences by providing empathetic, personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and solve or escalate patient problems.
  • Offer counseling, answer medical questions, and solicit patients’ medical histories when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
  • Complete permitted inventory activities as directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Follow relevant laws, regulations, professional standards, ethical principles, and company policies to ensure patient safety, controlled-substance compliance, and patient privacy and security.
  • Deliver additional patient health care services, including immunizations, point-of-care testing, and voluntary offsite clinic staffing, where allowed by law and supported by required training and certification.
  • Where permissible, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about vaccines and refer vaccination questions to the pharmacist on duty.
  • Monitor for and respond to adverse reactions and report events as required by public health rules.
  • Review and collect patient information and track and document information for applicable patients.
  • Travel voluntarily to stores in the market to work shifts as needed by the business.

Desired Qualifications

  • At least 1 year of related work experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to become immunization certified; once state regulations are met, pharmacy interns should strive to provide patient immunizations as an essential pharmacist function.
  • Ability to work in the home store and across the market in other locations to meet business needs.
  • Proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

About the Company

CVS Health

Runs pharmacies, health plans and clinics

CVS Health runs pharmacies, health insurance plans and medical clinics for individuals, employers and government programs across the United States. Its businesses include CVS Pharmacy, the Aetna insurer and Caremark, which manages prescription coverage and negotiates drug prices for health plans. Patients fill prescriptions in stores or by mail and receive care through walk-in clinics, primary care centers and home visits. The company earns money from prescription sales, insurance premiums, plan administration fees and clinical services, combining coverage with places to obtain treatment. Its first store opened in 1963, and its headquarters are in Woonsocket, Rhode Island.

Company size
10,001+
Company stage
IPO
Headquarters
Woonsocket, Rhode Island
Founded
1963

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