Cleo

Secure data transfer and integration platform

Implementation Engineer

Implementation & Technical Account ManagementConfirmed live in the last 24 hours

Full-timeRemote in USA

About the Job

Requirements

Basic understanding of Electronic Data Interchange (EDI), integration concepts, and data formats.
Familiarity with File Transfer Protocol (FTP), Secure File Transfer Protocol (SFTP), Applicability Statement 2 (AS2), Hypertext Transfer Protocol Secure (HTTP/S), or similar communication protocols.
Strong analytical skills, attention to detail, and willingness to learn.
A bachelor's degree in Computer Science, Information Technology, or a related field, with 1–3 years of experience.

Responsibilities

Analyze data, integration requirements, and business processes to design, build, and implement customized solutions for clients.
Develop expertise in Cleo Integration Suite functionality and implementation procedures.
Provide customer service to help customers realize value from Cleo solutions.
Ensure customer solutions are configured and technically deployed accurately, on time, and to specification.
Work effectively with team members and other departments to complete projects successfully.
Walk clients through their current architecture and the proposed new architecture.
Use artificial intelligence to accelerate project delivery by drafting implementation plans, summarizing customer requirements, and generating documentation; identify examples of improved turnaround time or output quality on customer engagements.
Use artificial intelligence coding assistants to generate, debug, and review code snippets.
Prompt artificial intelligence tools to resolve errors, understand application programming interfaces, and navigate documentation independently.
Draft technical documents and test cases with artificial intelligence assistance, validating the output before use.
Use artificial intelligence tools across the software lifecycle.

Desired Qualifications

Exposure to enterprise resource planning systems such as SAP, NetSuite, or equivalent.
Exposure to Cleo Integration Cloud or other business-to-business integration platforms.
Knowledge of supply chain, logistics, manufacturing, or retail domains.
Basic programming or scripting skills in Java or Python.
Interest in artificial intelligence and automation technologies.

Kick-start your career in B2B integration by working on enterprise EDI and integration projects. As an Implementation Engineer, you'll build foundational skills in EDI, APIs, data mapping, and business process automation while learning from experienced engineers in a structured development environment. #LI-Remote

Essential Duties & Responsibilities

Analyzing data, integration requirements, and business processes needed to design, build, and implement customized solutions for Cleo clients
Working to become an expert on Cleo Integration Suite solution functionality and implementation procedures
Demonstrating excellent customer service so that each and every customer receives supreme value from Cleo solutions
Ensuring the customer’s solution is configured and technically deployed to specification, accurately, and on time
Working effectively with team members and other departments to complete projects successfully
Process overview- walking clients through their current architecture and what their new architecture would look like

AI Fluency Competencies

Uses AI to accelerate project delivery — drafting implementation plans, summarizing customer requirements, and generating documentation faster. Can point to specific examples where AI improved turnaround time or output quality on a customer engagement.

Use AI coding assistants to generate, debug, and review code snippets
Prompt AI tools effectively to resolve errors, understand APIs, and navigate documentation independently
Draft technical documents and test cases with AI assistance, always validating output before use
Be familiar with using AI tools across the software lifecycle

Prerequisites

Basic understanding of EDI, integration concepts, and data formats
Familiarity with FTP/SFTP, AS2, HTTP/S, or similar communication protocols
Strong analytical skills with attention to detail and willingness to learn
Bachelor's in Computer Science, Information Technology, or a related field with 1–3 years of experience.
Exposure to ERP systems (SAP, NetSuite, or equivalent) is an advantage

Nice to Have

Exposure to Cleo Integration Cloud (CIC) or other B2B integration platforms
Knowledge of supply chain, logistics, manufacturing, or retail domains
Basic programming or scripting skills (Java or Python)
Interest in AI and automation technologies

A few things we offer

Compensation Range: $80,000 to $100,000 annual salary
Great Healthcare + Dental + Vision
Flexible PTO
Culture of support, encouraging Life-Work balance
401k match
FSA and HSA options
Employee Assistance Program
Paid Parental Leave
Remote work environment
Accelerated title and salary growth potential
A fun and energetic work environment that makes you excited to go to work every day

We use artificial intelligence (AI) tools to assist in certain stages of our recruitment process, such as resume screening and candidate matching. These tools are designed to support fair and consistent evaluations. If you have questions about this process or would like to request an alternative assessment method, please contact us at [email protected].

Cleo Communications US, LLC is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.

About the Company

Cleo

Secure data transfer and integration platform

Cleo provides an ecosystem integration platform called Cleo Integration Cloud that helps businesses move and transform data across different systems. The platform handles secure file transfers, data transformation, and integration workflows between on‑premises and cloud environments. It differentiates itself by offering transfer, transformation, and connection capabilities in a single platform, built on a history of strategic acquisitions and growth funding. Its goal is to help enterprises securely and reliably exchange data with partners and within their own ecosystems while simplifying complex data integration tasks.

Company size: 501-1,000
Company stage: Early VC
Total funding: $3.5M
Headquarters: Chicago, IL
Founded: 1976

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