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Advocate Health Care

Nonprofit health system delivering comprehensive care

Logistics Technician

Picking & Packing +1Confirmed live in the last 24 hours
Full-timePark Ridge, IL, USAIn-person

About the Job

Requirements

  • A high school diploma is required.
  • Twelve months of experience is required; stocking and/or receiving experience is preferred.
  • Experience with mainframe or personal computer systems is required.
  • Good communication and customer-relations skills are required.
  • Good organization and math skills are required.
  • Computer literacy is required.
  • Ability to prioritize workflow, adapt quickly to change, and demonstrate critical thinking is required.
  • Ability to lift up to 35 pounds without assistance is required; for heavier lifts, lifting equipment or assistance from another associate is expected when available.

Responsibilities

  • Maintain assigned 2-Bin inventory locations according to the required bin, room organization, and housekeeping standards.
  • Pick and pull scheduled inventory replenishment for assigned locations with 100% accuracy, deliver orders, restock bins, and perform inventory cycle counts.
  • Check for expired product, replace it, and adjust inventory counts through cycle counts.
  • Perform supplemental restocking when requested.
  • Collect empty bins and product returns from assigned inventory locations, return products to General Stores, and stage them with the required paperwork and signatures for credit.
  • Perform monthly 2-Bin inventory of designated locations or as assigned.
  • Use DemandTrack regularly to assess and track inventory velocity and usage, and recommend PAR adjustments to the Supply Chain Leader.
  • Use the provided automation for scheduled General Stores cycle counts and document the chain of custody for incoming shipments and outgoing issues to point-of-care locations.
  • Use automation to pick, issue, deliver, credit, and administer General Stores products, including crash carts, inventory carts, and other assigned inventory locations or applications.
  • Gather and remove delivery skids and debris from General Stores.
  • Rotate inventory using a first-expired, first-out approach and register expired product according to the Non-Compliant Policy.
  • Manage assigned inventory locations and related valuation, cycle counts, error rates, days-on-hand levels, overstock, and obsolete inventory; seek clarification from the Supply Chain Leader as needed.
  • Maintain housekeeping and cleanliness in General Stores and work areas; dispose of cardboard, dunnage, debris, and unassigned items according to required approvals and procedures.
  • Perform regular cycle counts, maintain a cycle-count error rate of 5% or less, analyze causes of errors, and implement corrective actions.
  • Carry and protect an assigned pager or portable telephone to respond to customer requests.
  • Maintain a monthly trend chart of inventory valuation for the assigned location and identify it with the employee's name and location; pursue inventory reductions meeting or exceeding the target assigned to the Supply Chain Leader.
  • Receive all incoming bulk and logical-unit-of-measure orders; verify accuracy against purchase orders and ship-to locations.
  • Identify incoming quality issues and errors and coordinate with customer service representatives at third-party shipping entities.
  • Perform receiving functions using the provided scanning technology and work standard.
  • Deliver inbound products and analyze, troubleshoot, and resolve products that are not correctly identified with the ship-to or requisitioning location.
  • Clean and disinfect patient-care equipment according to Infection Control policies.
  • Manage inventory and accurately pick requisitioned items, maintaining an average of no more than five days on hand per inventory SKU unless otherwise approved or directed.
  • Pick and deliver requisitioned orders and other products; use barcode scanning technology to capture electronic signatures and delivery or receipt confirmations.
  • Review non-compliant products in green bins at the assigned frequency, at least weekly when no frequency is assigned; transport them to General Stores and enter them in the standardized online database.
  • Return General Stores distribution equipment when use is complete and coordinate product returns from assigned requisitioning locations.
  • Pick at least 100 lines per hour once the benchmark period set by the Supply Chain Leader has elapsed, and never less than 60 lines per hour; complete picks within the requested unit-department time unless directed otherwise by the shift lead.
  • Maintain pick accuracy, develop corrective actions for cycle-count errors, and chart the quarterly cycle-count error rate for the assigned inventory location.
  • Use designated picking automation and processes, tag products with the required stickers, release picked orders using Lawson WH32.2, and sign the paperwork.
  • Follow the assigned velocity-picking format and process to support appropriate inventory use and reordering.
  • Analyze non-conforming product incident rates by SKU and recommend process improvements to reduce recurrence.
  • Maintain non-conforming green bins, placards, and laminated job aids in assigned inventory locations.
  • Rotate stock in assigned bins or Kardex using first-expired, first-out practices; remove and transport non-conforming products according to policy.
  • Collect non-conforming products from green bins at least weekly, transport them to General Stores, and enter them in the appropriate non-conforming product log fields.
  • Communicate non-conforming clinical supply trends and analysis to the relevant clinical leadership.

Desired Qualifications

  • Stocking and/or receiving experience is preferred.

About the Company

Advocate Health Care

Nonprofit health system delivering comprehensive care

Advocate Health Care is a faith-based nonprofit health system serving Illinois and Wisconsin with a network of hospitals, clinics, and providers. It delivers a broad range of medical services using current techniques and ongoing research, coordinated through clinical integration. The organization offers financial advocacy and assistance to help uninsured or underinsured patients manage hospital bills. Its goal is to improve patient care and expand access by combining high-quality medical services, financial support, and a commitment to clinical excellence.

Company size
10,001+
Company stage
Late Stage VC
Total funding
$18M
Headquarters
Oak Brook, IL
Founded
1976

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