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Datavant

De-identification and linking health data SaaS

Health Information Specialist 1

Clinical Support & Patient AdministrationPosted on Oct 29
Full-timeNashville, TN, USA$15 /hr

About the Job

Requirements

  • A high school diploma or GED is required.
  • Applicants must be at least 18 years old.
  • Applicants must be able to commute between locations as needed.
  • Applicants must be able to work overtime during peak seasons when required.
  • Basic computer proficiency is required.
  • Applicants must be comfortable regularly using phones, a fax machine, printers, and other general office equipment.
  • Professional verbal and written communication skills in English are required.

Responsibilities

  • Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
  • Maintain confidentiality and security of privileged information.
  • Maintain working knowledge of Company and facility software.
  • Adhere to the Company's and customer facilities' codes of conduct and policies.
  • Inform the manager of work, site difficulties, and fluctuating volumes.
  • Assist with additional work duties or responsibilities as evident or required.
  • Apply medical privacy regulations consistently to guard against unauthorized disclosure.
  • Manage patient health records and safeguard patient records in compliance with HIPAA standards.
  • Prepare new patient charts by gathering documents and information from paper sources and/or the electronic health record.
  • Assemble medical records in standard order and ensure they are accurate and complete.
  • Create digital images of paperwork for storage in the electronic medical record.
  • Respond to requests for patient records from within the facility and external sources by retrieving and transmitting them appropriately.
  • Answer inbound and outbound calls.
  • Assist with patient walk-ins as needed.
  • Assist with administrative duties such as handling faxes, opening mail, and data entry as needed.
  • Meet productivity expectations outlined at the specific site.
  • Schedule pick-ups as needed.
  • Perform other duties as assigned.

Desired Qualifications

  • Experience in a healthcare environment is desirable.
  • Previous production- or metric-based work experience is desirable.
  • In-person customer service experience is desirable.
  • Ability to build relationships with on-site clients and customers is desirable.
  • Comfort proposing new ideas, process improvements, and feedback to internal stakeholders is desirable.

About the Company

Datavant

De-identification and linking health data SaaS

Datavant provides software to securely share health data by removing personal identifiers and linking records from multiple sources. Its SaaS platform de-identifies datasets and connects data across hospitals, research centers, pharma, and public health groups for cohesive analysis. It differentiates itself by combining privacy-preserving de-identification with cross-source data linkage in the health sector, supporting interoperability while protecting privacy. Its goal is to enable secure, privacy-friendly exchange of health information to advance research, patient care, and public health.

Company size
5,001-10,000
Company stage
Series B
Total funding
$80.5M
Headquarters
San Francisco, CA
Founded
2017

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