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Scalable

Digital care platform scaling healthcare delivery

Associate Product Manager - Client Data & Onboarding

Product ManagementPosted on Nov 12
Full-timeNo salary listed

About the Job

Requirements

  • A bachelor's or master's degree in Business Administration, Finance, Economics, Data, Mathematics, Engineering, or an equivalent field.
  • Initial experience gained through relevant internships, working student positions, or entry-level roles in product management, consulting, operations, or a fast-growing startup; experience in fintech, banking, or complex environments is advantageous.
  • Hands-on experience with modern agile tools such as Jira, Confluence, or Figma, and familiarity with user story creation and rapid prototyping.
  • Fluent English, written and verbal; German language skills are advantageous.
  • Ability to bridge technical, operational, and business discussions across engineers, stakeholders, and executives.
  • A solution-oriented and proactive approach, strong ownership, attention to detail, resilience, and ability to navigate ambiguity in a fast-paced environment.
  • Adaptability, willingness to learn, and interest in digital products, technology, and investing or finance.

Responsibilities

  • Partner with software engineers, designers, operations, and domain experts to scope, build, and ship reliable client journeys and internal capabilities.
  • Help clients provide, review, and update essential personal information and declarations securely and simply throughout their relationship with Scalable.
  • Contribute to products and processes that ensure client data, statuses, and lifecycle events are accurately recorded, transparent, and handled with care.
  • Conduct user research, analyse feedback and metrics, and write user stories and specifications to maintain an outcome-oriented product backlog.
  • Work with legal, risk, compliance, and client service stakeholders to translate regulatory and business requirements into intuitive, scalable digital products.
  • Track product and operational metrics after launch, identify improvement opportunities, and optimize customer outcomes.

Desired Qualifications

  • Experience in fintech, banking, or complex environments.
  • German language skills.

About the Company

Scalable

Digital care platform scaling healthcare delivery

Scalable Care is a digital care platform that uses conversational AI and automation to help organizations deliver healthcare at a larger scale. The system automates routine interactions and workflows to boost the capacity of healthcare teams, create additional revenue streams, and improve patient outcomes. It works by integrating AI-driven chats and automated processes into care delivery, enabling tasks such as triage, scheduling, follow-ups, and other frontline duties to be handled more efficiently. What sets it apart from competitors is its explicit focus on scalable workforce enablement and revenue growth through AI-powered automation, rather than just offering a single tool or interface. The goal is to empower organizations to expand their healthcare capacity, increase earnings, and achieve better health results for patients.

Company size
11-50
Company stage
Not listed
Total funding
Not listed
Headquarters
San Francisco, CA
Founded
2019

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