Associate Product Manager
Scalable
Associate Product Manager
Scalable
Digital care platform scaling healthcare delivery
We are expanding our Product organization and are looking for an impact-driven (Associate) Product Manager (m/f/x) to join our Onboarding and Client Data domain.
In this role, you will help shape the foundations of the client’s relationship with Scalable. This includes seamless onboarding, keeping important client information up to date, managing statuses and blocks, and reliably handling key lifecycle events. Throughout the recruitment process, we will explore your strengths, technical skills, and interests to identify where you can have the greatest impact within the domain.
Key responsibilities:
Partner closely with software engineers, designers, operations, and domain experts to scope, build, and ship reliable client journeys and internal capabilities.
Help make it simple and secure for clients to provide, review, and update essential personal information and declarations throughout their relationship with Scalable.
Contribute to products and processes that ensure client data, statuses, and lifecycle events are accurately recorded, transparent, and handled with care.
Conduct user research, analyse feedback and metrics, and write clear user stories and specifications to maintain a healthy, outcome-oriented product backlog.
Work with legal, risk, compliance, and client service stakeholders to translate regulatory and business requirements into intuitive, scalable digital products.
Track product and operational metrics after launch, identify opportunities for improvement, and continually optimise customer outcomes.
Locations: Hybrid in Berlin or Munich
Scalable Care is a digital care platform that uses conversational AI and automation to help organizations deliver healthcare at a larger scale. The system automates routine interactions and workflows to boost the capacity of healthcare teams, create additional revenue streams, and improve patient outcomes. It works by integrating AI-driven chats and automated processes into care delivery, enabling tasks such as triage, scheduling, follow-ups, and other frontline duties to be handled more efficiently. What sets it apart from competitors is its explicit focus on scalable workforce enablement and revenue growth through AI-powered automation, rather than just offering a single tool or interface. The goal is to empower organizations to expand their healthcare capacity, increase earnings, and achieve better health results for patients.
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