Akido

AI-powered healthcare platform for scalable care

Lead Community Health Worker

Community Outreach & ProgramsPosted on Nov 9

Full-timeLos Angeles, CA, USA$68.6k /yrIn-person

About the Job

Requirements

Hands-on experience serving CalAIM or similarly complex populations.
Meet the requirements of Akido's Community Health Worker role.
Demonstrate teamwork, respect, and empathy in interactions with patients, colleagues, and community partners.
Provide clear, practical guidance to others based on community health work expertise.
Support and coach teammates with constructive feedback.

Responsibilities

Manage a patient caseload, create care plans, coach patients, accompany patients to appointments, make social determinants of health referrals, document thoroughly, and conduct outreach and enrollment for Akido's Enhanced Care Management program.
Precept new hires by hosting each new Community Health Worker for approximately 1.5 weeks of shadowing during their three-week onboarding; model field best practices, electronic health record documentation, and patient engagement.
Serve as a resource for less-experienced Community Health Workers by answering real-time workflow questions, including questions about General Relief forms, housing referrals, and benefits applications, and troubleshooting barriers.
Provide ride-along coaching sessions and real-time feedback to reinforce trauma-informed, patient-centered care.
Adopt and champion new technologies and workflows, and provide feedback to management during implementation.
Participate in onsite interviews for Community Health Worker candidates when logistically feasible, assessing cultural fit, field readiness, and empathy-driven problem solving.
Perform other duties as assigned.

Desired Qualifications

Interest in trying new ideas to improve the program.

Akido builds AI-powered doctors. Akido is the first AI-native care provider, combining cutting-edge technology with a nationwide medical network to address America’s physician shortage and make exceptional healthcare universal. Its AI empowers doctors to deliver faster, more accurate, and more compassionate care.

Serving 500K+ patients across California, Rhode Island, and New York, Akido offers primary and specialty care in 26 specialties—from serving unhoused communities in Los Angeles to ride-share drivers in New York.

Founded in 2015 (YC W15), Akido is expanding its risk-bearing care models and scaling ScopeAI, its breakthrough clinical AI platform. Read more about Akido’s $60M Series B. More info at Akidolabs.com.

The Opportunity

As a Lead Community Health Worker, you balance a patient caseload with hands-on coaching for the CHW team. You precept new hires, field real-time workflow questions, coach less experienced CHWs, and help interview future teammates to keep quality high. Positioned on the front line, you also test new tools and processes, channeling practical feedback to leadership so Akido’s care keeps getting better.

What You Do

Perform all duties outlined in the CHW job description (e.g. caseload management, care-plan creation, patient coaching, appointment accompaniment, SDoH referrals, thorough documentation, and outreach/enrollment for Akido’s ECM program).
Primary preceptor for new hires: host each new CHW for ~1.5 weeks of shadowing during their 3-week onboarding; model best practices in the field, EHR documentation, and patient engagement.
Serve as the go-to resource for less-experienced CHWs—answering real-time questions about workflows (e.g., General Relief forms, housing referrals, benefits applications) and troubleshooting barriers.
Provide “ride-along” coaching sessions and real-time feedback to reinforce trauma-informed, patient centered care.
Serve as early adopters and champions of new technologies and workflows. Give feedback to management as part of the implementation process.
Participate in onsite interviews for CHW candidates whenever logistically feasible; assess cultural fit, field readiness, and empathy-driven problem solving.
Other duties as assigned.

Who You Are

You live Akido’s core values of teamwork, respect, and empathy in every interaction - whether you’re with a patient, a colleague, or a community partner.
You bring competence and hands-on experience serving CalAIM or similarly complex populations and can translate that expertise into clear, practical guidance for others.
You are a supporting coach and empowering guide. You uplift your teammates, deliver constructive feedback, and help them grow into better service providers.
You are excited to try to new ideas to improve the program.
You meet the requirements of the CHW role at Akido.

Compensation

$33/hr

Salary range

$68,640—$68,640 USD

Akido Labs, Inc. is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.

Salary range 68640 - 68640 USD

About the Company

Akido

AI-powered healthcare platform for scalable care

Akido Labs uses artificial intelligence to improve access to high-quality, personalized medical care by connecting providers with an extensive medical network and offering scalable AI-powered tools. Its platform works by integrating AI with the healthcare network to help primary care physicians and specialists expand patient capacity, improve outcomes, and tailor care. It also identifies household-level outbreaks and targets treatments and vaccines where they are most needed, helping to prevent future pandemics. The company differentiates itself through a strong emphasis on empathy, equity, and global access, aiming to bridge advanced medical technology with accessible care and partnering with healthcare providers to scale solutions. Akido Labs’ goal is to make excellent healthcare a basic human right by enabling faster access to care, better outcomes, and proactive public health interventions on a global scale.

Company size: 51-200
Company stage: Series B
Total funding: $66.3M
Headquarters: West Hollywood, CA
Founded: 2015

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