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Ramsay Health Care

Global private hospital operator with pharmacies

Endoscopy Admissions Clerk

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeSt Leonards, AustraliaNo salary listedIn-person

About the Job

Requirements

  • Hospital or medical administrative experience is highly desirable.
  • Experience with scheduling and health fund checking is highly desirable.
  • A high commitment to excellent customer service outcomes for patients, visitors, and doctors.
  • Excellent communication skills and demonstrated problem-solving ability.
  • A proven track record of agility and flexibility in previous roles to deliver competing priorities.
  • A high degree of accuracy and attention to detail.
  • Intermediate to advanced skills using the Microsoft Office suite, with the ability to maintain data-entry accuracy.
  • Previous experience in theatre bookings or surgical medical administration.
  • Proven ability to work in a customer-service-focused environment.
  • Excellent verbal and written communication skills.
  • Excellent stakeholder engagement skills.
  • Ability to thrive in a fast-paced environment while managing conflicting priorities.
  • A Certificate in Medical Terminology is desirable.
  • Experience with hospital mainframe systems is desirable.
  • Must provide or complete a National Police Check conducted within the previous 12 months.
  • Depending on the role, may be required to complete a Working With Children Check and provide proof of immunisation against infectious diseases.

Responsibilities

  • Welcome patients to the facility.
  • Admit patients into the system and take payments.
  • Prepare patient folders.
  • Provide administrative support and assistance to the Endoscopy Nurse Unit Manager.
  • Discharge patients.
  • Enter patient details into the system.
  • Schedule patients and manage pre-admission and admission processes in the Ramsay Surgical Centre Day Unit.
  • Serve as a first point of contact for doctors, patients, and their families, delivering a positive customer-service experience.

Desired Qualifications

  • Hospital or medical administrative experience.
  • Scheduling and health fund checking experience.
  • Certificate in Medical Terminology.
  • Experience with hospital mainframe systems.

About the Company

Ramsay Health Care

Global private hospital operator with pharmacies

Ramsay Health Care operates a global network of private hospitals and day-surgery facilities, including Ramsay Pharmacy in Australia and Ramsay Sante in Europe, serving more than 8.5 million patients each year. It runs inpatient and day-surgery services that cover routine care to complex surgeries and mental health, guided by the Ramsay Way philosophy that emphasizes people caring for people. The company stands out by combining a large multinational hospital network with diverse healthcare offerings and a clear focus on patient outcomes. Its goal is to provide high-quality patient care and clinical outcomes while expanding access to private healthcare around the world.

Company size
Not listed
Company stage
IPO
Headquarters
Sydney NSW, Australia
Founded
1964

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