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PG&E

Electric and natural gas utility

Network Engineering & Planning – Senior Manager

Network Engineering & AdministrationPosted on Nov 10
Full-timeOakland, CA, USAHybrid

About the Job

Requirements

  • A bachelor's degree in Computer Science or a job-related discipline, or equivalent experience.
  • Six years of experience in information technology.
  • Two years of experience as a project manager on large projects.
  • A preferred bachelor's degree in Engineering, Telecommunications, Computer Science, Information Technology, or a related technical field; an advanced degree is preferred.
  • Ten or more years of telecommunications, network engineering, or infrastructure engineering experience.
  • Five or more years in engineering leadership or management roles.
  • Experience leading teams responsible for telecom or network architecture, standards, or engineering delivery.
  • Demonstrated success implementing engineering automation and process improvements.
  • Experience managing large-scale, business-critical technology programs.
  • Experience supporting operational technology environments, including utility field systems, control systems, protection systems, supervisory control and data acquisition (SCADA), telecom, or network infrastructure used to support safe and reliable operations.
  • Strong understanding of telecom and network infrastructure design.
  • Knowledge of engineering lifecycle management and asset management principles.
  • Familiarity with engineering drawing development and document control processes.
  • Knowledge of cybersecurity and regulatory requirements affecting utility telecommunications environments.
  • Knowledge of technical change management, infrastructure monitoring practices, and new product introduction processes for business-critical technology environments.
  • Experience partnering with Electric, Gas, Power Generation, or similar utility engineering organizations to support business-critical client technologies.
  • Experience with one or more of Power BI, asset management platforms, network monitoring systems, or data analytics and reporting platforms.
  • Working knowledge of ETAM-managed technologies, including fiber optic transport, microwave communications, multiplexers, timing and clock systems, SCADA technologies, system protection technologies, enterprise networking, routing and switching, wireless infrastructure, voice and unified communications, land mobile radio, satellite communications, data center and remote facility AC/DC and backup power systems, network monitoring platforms, and asset management systems.

Responsibilities

  • Negotiate conflicts and ensure identified issues are resolved.
  • Achieve results through others by setting and communicating goals and metrics, monitoring progress, providing ongoing coaching and feedback, and reinforcing behaviors that drive high performance.
  • Act as a liaison for information flow between the department team, the IT and business community, and appropriate external stakeholders; manage efficient resolution of issues.
  • Collaborate with other teams to share concepts across portfolios.
  • Communicate and champion infrastructure requirements needed to execute the IT portfolio.
  • Analyze asset deployment, use, and acquisition; dispose of nonperforming assets; and assess risks in portfolio component lifecycle analysis.
  • Monitor emerging tools and technologies to ensure appropriate technologies are proposed and deployed.
  • Develop and manage metrics demonstrating team efficiency and effectiveness on monthly, quarterly, and yearly bases.
  • Develop operating policies and procedures affecting large, multidisciplinary work units or highly specialized and complex functions.
  • Develop relationships across IT to facilitate collaboration and communication.
  • Drive and contribute to continuous improvement of infrastructure components, monitoring, and processes.
  • Ensure appropriate resources are assigned to each project or program.
  • Ensure compliance with standards, regulations, and governance processes.
  • Ensure staff has the resources and skills needed to support projects.
  • Ensure project and program outcomes reflect organizational and business goals.
  • Communicate how initiatives map to business goals to business partners, including presenting portfolio details to IT and business leaders.
  • Establish comprehensive service-level agreements.
  • Establish development plans for managers and supervisors.
  • Lead and develop a competent, motivated, and qualified staff, including performance management, coaching, development, and resolution of operational issues.
  • Lead creative problem-solving approaches and deliver quality work supporting business needs.
  • Manage successful, timely, in-scope, and on-budget implementation of complex, high-impact systems.
  • Manage employees, contractors, and vendors to deliver services efficiently.
  • Monitor program results against technical specifications.
  • Provide and manage operational support and maintenance for systems and applications, potentially including 24x7 support.
  • Provide IT services for planning, developing, implementing, and supporting systems solutions for PG&E lines of business.
  • Provide leadership and motivation to team members.
  • Provide performance feedback and guidance to staff.
  • Support the annual technology planning process on behalf of Infrastructure and Operations.
  • Use tools and techniques to estimate project and program physical, financial, and human capital costs.
  • Work with IT leadership and business partners to prioritize projects.
  • Develop and execute a Telecom Engineering efficiency roadmap.
  • Streamline engineering workflows, design validation, and compliance reporting.
  • Implement engineering tools that reduce manual effort and improve design quality.
  • Lead adoption of digital tools, data-driven engineering practices, and repeatable workflows that improve productivity and quality.
  • Establish engineering productivity metrics and continuously improve performance.
  • Own engineering standards and collaborate on architecture, design guides, and approved build templates.
  • Establish governance processes for engineering quality, lifecycle upgrades and implementation, and technical compliance.
  • Ensure engineering deliverables meet operational, cybersecurity, reliability, and regulatory requirements.
  • Drive consistency across telecom technology domains.
  • Modernize engineering drawing standards, templates, and repositories using tools.
  • Improve the accuracy, completeness, and usability of network diagrams, fiber route drawings, telecom schematics, power and wiring diagrams, remote site visibility, construction packages, and as-built documentation.
  • Establish digital engineering workflows that improve version control and document quality.
  • Reduce engineering rework caused by inaccurate drawings and documentation.
  • Support lifecycle management strategies for telecom and network infrastructure.
  • Partner with Asset Management and Operations to improve technology asset visibility.
  • Support investment planning through data-driven engineering analytics.
  • Support technical change management by ensuring engineering standards, drawings, asset records, monitoring requirements, and operational readiness are updated as technologies change.
  • Advance infrastructure monitoring requirements for telecom and network platforms to improve visibility, reliability, capacity planning, and operational response.
  • Support new product introduction by defining engineering requirements, technical acceptance criteria, lifecycle impacts, operational handoff needs, and documentation standards for new ETAM technologies.
  • Collaborate with Electric, Gas, and Power Generation Engineering teams to align telecom engineering standards, monitoring, lifecycle planning, and technology introduction with utility client needs.
  • Translate utility engineering requirements into telecom technology designs, documentation standards, operational readiness criteria, and support models.
  • Lead and develop a multidisciplinary engineering team.
  • Develop technical knowledge across ET technologies by building team capability, cross-training engineers, and maintaining awareness of emerging telecom, network, monitoring, and infrastructure platforms.
  • Coach engineers on engineering excellence, automation, architecture development, and technical documentation.
  • Build a culture of innovation, collaboration, accountability, and continuous improvement.
  • Manage staffing, budgets, resource planning, and contractor performance.
  • Support ESC union discussions.

Desired Qualifications

  • A master's degree in a job-related discipline or equivalent experience.
  • Utility industry experience in a regulated environment.
  • Lean Six Sigma certification.
  • Project Management Professional certification from the Project Management Institute.
  • Information Technology Infrastructure Library Version 3 certification.
  • Strategic thinking and vision.
  • Operational excellence.
  • Engineering governance.
  • A continuous improvement mindset.
  • Executive communication skills.
  • Change leadership.
  • Cross-functional collaboration.
  • Utility client partnership and stakeholder alignment.
  • Vendor and stakeholder management.
  • Risk-based decision making.

About the Company

PG&E

Electric and natural gas utility

PG&E is a regulated electric and natural-gas utility serving northern and central California. Pacific Gas and Electric Company generates and delivers electricity and distributes natural gas through extensive energy networks. Its customers include households, businesses, institutions, and communities across its service territory. Utility operations integrate power generation, grid and gas infrastructure, wildfire and emergency work, customer programs, engineering, and regulatory compliance. Roles span line and gas work, engineering, vegetation management, generation, customer service, technology, safety, and corporate functions.

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