Global Head of Customer Happiness

Clara strengthens Brazilian operations with two new female leaders. The hires come with the mission of building the structures that will sustain Clara's next phase of growth in the country. 22/05/2026 11:20 Clara, the leading corporate payment and expense management solution in Latin America, announces the hiring of two senior executives for its Brazilian operations: Mariana Cardarelli takes on the role of Head of Regulatory Affairs and Bruna Miguel as Head of Customer Success (CSM), responsible for client relations. Mariana Cardarelli joins Clara after a stint at RecargaPay, where she worked for three years as Executive Manager of Compliance, Privacy and Data Protection, also serving as DPO (Data Protection Officer). In that position, she led the structuring of the LGPD compliance program, data governance and the implementation of artificial intelligence frameworks aligned with ethical and regulatory standards. Before that, she was Head of Legal, Compliance and DPO at BT Créditos. At Clara, Mariana takes charge of the regulatory area in the country with the challenge of navigating an increasingly complex ecosystem. Bruna Miguel, meanwhile, brings over a decade of experience in the financial sector, with stints at institutions such as Banco BV, Getnet, Itaú Unibanco and Santander. At Banco BV, she held commercial leadership positions in Cash Management, Banking as a Service and the Bankly platform, leading negotiations with large corporate accounts and leading multidisciplinary sales and customer success teams. She also worked at Fintech Magalu, where she structured B2B customer segmentation and led Key Accounts projects. At Clara, Bruna takes on strategic client management, ensuring retention, expansion and excellence in the platform experience. The hires are part of a deliberate move by Clara to bring in leaders capable of sustaining the company's expansion pace in Brazil. The fintech has significantly expanded its product range, incorporating solutions based on artificial intelligence, such as integrations via MCP (Model Context Protocol), agentic payments and automated financial analysis tools, in addition to a digital account with a complete structure for supplier automation and accounts payable. With the sophistication of the portfolio, the regulatory complexity also grows, as does the need for key client management that keeps pace with the adoption of these new solutions. It is exactly at this intersection that Mariana and Bruna come in: the first to continue evolving the legal and regulatory architecture in this expansion context, the second to ensure that the largest clients extract real value from the new products. 'We have prioritized people with a builder profile, who come to build frameworks, not just operate existing ones. Mariana and Bruna have this mindset. Inclusivity is one of our core values, and having women build the structures that will redefine corporate financial management in Latin America is a direct reflection of how we think about growth', says Gerry Giacomán Colyer, co-founder and CEO of Clara. Startups is part of the routine of more than 30 thousand decision-makers. Are you going to miss out?

BBVA Spark has granted a $36 million credit facility to Clara, a Latin American corporate expense management fintech, with advisory from Cuatrecasas law firm. The financing aims to support the entrepreneurial ecosystem and assist technology companies expanding across the region. Cuatrecasas advised Banco Bilbao Vizcaya Argentaria Colombia and its subsidiary BBVA Spark on structuring, negotiating and closing the transaction. Manuel Quinche, managing partner of Cuatrecasas' Bogotá office, led the operation. The credit represents a step forward for Colombian banking in strengthening the region's technology and financial ecosystem, providing opportunities for fintechs to transform and expand to new clients and markets. Clara operates a corporate spending management platform serving businesses throughout Latin America.