QualDerm Partners

Optimizes dermatology practices' operations and finances

Practice Manager

Clinical Support & Patient AdministrationPosted on Nov 10

Full-timeWayzata, MN, USANo salary listed

About the Job

Requirements

A high school diploma or equivalent is required.
Three to five years of experience in a healthcare office is required.
Strong verbal and written communication, organization, judgment, and problem-solving skills are required.
Knowledge of medical practice operations, medical terminology, and safety precautions is required.
Proficiency with Microsoft Office, electronic medical records, and practice management systems is required.
Ability to manage competing priorities, build effective relationships, and remain calm when challenges arise is required.
Willingness to work alongside the team and travel to assigned practice locations is required.

Responsibilities

Partner with Human Resources to recruit, onboard, train, and coach practice staff.
Set clear expectations, provide feedback, and support employee performance and development.
Coordinate staffing and coverage around patient needs, provider schedules, and approved budgets.
Build a collaborative culture grounded in communication, accountability, and respect.
Oversee patient registration, incoming calls, appointments, surgery scheduling, medical records, and payment collection.
Coordinate administrative aspects of surgery scheduling with surgeons, anesthesia, nursing, surgical center staff, and patient coordinators.
Partner with providers and clinical leaders to improve schedules, patient flow, and consultation and procedure capacity.
Support consistent workflows across Wayzata and St. Cloud, assisting directly when needed.
Help create a welcoming, discreet patient experience from the first inquiry through consultation, treatment, and follow-up.
Address service concerns promptly and refer clinical questions to the appropriate licensed staff.
Oversee timely inquiry responses and consultation follow-up.
Partner with marketing and patient coordinators on approved campaigns, referral relationships, events, and patient re-engagement.
Monitor revenue, expenses, staffing productivity, schedule utilization, and patient satisfaction.
Review results with physicians and business leadership and help implement improvements.
Oversee payment reconciliation, purchasing, supplies, and inventory, including MedSpa products and retail items.
Support organizational policies and partner with clinical and surgical center leaders on safety, training, and accreditation readiness.

Desired Qualifications

A bachelor's degree in business, healthcare administration, or a related field is preferred.
A master's degree, such as an MBA or MHA, is a plus.
Experience in plastic surgery, cosmetic services, MedSpa operations, or an ambulatory surgery setting is preferred.
Experience supporting practice growth or organizational change is a plus.

Practice Manager - Wayzata MN

Qualderm Partners · Wayzata, United States · Full-time · Posted 2026-11-09

Workplace: on_site

Department: Practice Ops Management

Description

Lead a team. Shape the patient experience. Help a cosmetic practice thrive.

Omni Cosmetic, part of QualDerm Partners, is seeking a hands-on Practice Manager to lead daily business operations across plastic surgery, cosmetic services, and nonsurgical MedSpa treatments.

This role brings together people leadership, operational problem-solving, and patient service. You’ll partner with physicians, clinical leaders, and regional operations to create a welcoming experience for patients, help your team succeed, and support practice growth.

If you enjoy building strong working relationships, improving workflows, and stepping in alongside your team, we’d love to meet you.

Location and Schedule: This on-site leadership role is based in Wayzata, Minnesota, with travel to support our satellite location in St. Cloud. The schedule is Monday–Friday, 8:00 a.m.–5:00 p.m., with flexibility required based on practice needs.

What You’ll Do:

Lead and develop your team

Partner with Human Resources to recruit, onboard, train, and coach practice staff.
Set clear expectations, provide feedback, and support employee performance and development.
Coordinate staffing and coverage around patient needs, provider schedules, and approved budgets.
Build a collaborative culture grounded in communication, accountability, and respect.

Keep practice operations running smoothly

Oversee patient registration, incoming calls, appointments, surgery scheduling, medical records, and payment collection.
Coordinate administrative aspects of surgery scheduling with surgeons, anesthesia, nursing, surgical center staff, and patient coordinators.
Partner with providers and clinical leaders to improve schedules, patient flow, and consultation and procedure capacity.
Support consistent workflows across Wayzata and St. Cloud, assisting directly when needed.

Elevate the patient experience

Help create a welcoming, discreet experience from the first inquiry through consultation, treatment, and follow-up.
Address service concerns promptly and refer clinical questions to the appropriate licensed staff.
Oversee timely inquiry responses and consultation follow-up.
Partner with marketing and patient coordinators on approved campaigns, referral relationships, events, and patient re-engagement.

Support practice performance

Monitor revenue, expenses, staffing productivity, schedule utilization, and patient satisfaction.
Review results with physicians and business leadership and help implement improvements.
Oversee payment reconciliation, purchasing, supplies, and inventory, including MedSpa products and retail items.
Support organizational policies and partner with clinical and surgical center leaders on safety, training, and accreditation readiness.

Requirements

High school diploma or equivalent required.
Bachelor’s degree in business, healthcare administration, or a related field preferred; a master’s degree, such as an MBA or MHA, is a plus.
Three to five years of experience in a healthcare office.
Excellent verbal and written communication skills.
Strong organization, judgment, and problem-solving skills.
Knowledge of medical practice operations, medical terminology, and safety precautions.
Proficiency with Microsoft Office, electronic medical records, and practice management systems.
The ability to manage competing priorities, build effective relationships, and remain calm when challenges arise.
A willingness to work alongside your team and travel to assigned practice locations.
Preferred: Experience in plastic surgery, cosmetic services, MedSpa operations, or an ambulatory surgery setting. Experience supporting practice growth or organizational change is also a plus.

Benefits

Benefits of joining Qualderm Partners:

Competitive Pay – Attractive compensation to reward your hard work
Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you covered
Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year
Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans
Disability Protection – Short-term and long-term disability coverage to protect you in unexpected circumstances
Additional Wellness Plans – Accident, critical illness, and identity theft protection plans for extra security
Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges
Exclusive Employee Discounts – Save on products and services with special discounts just for you
Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team

QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.

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About the Company

QualDerm Partners

Optimizes dermatology practices' operations and finances

QualDerm Partners coordinates a nationwide network of dermatology practices to improve patient care and business performance by providing practice-management support for 158 practices across 17 states. It works by partnering with independent physicians to preserve clinical autonomy while applying data-driven processes and offering access to preferred vendor rates for medical supplies, malpractice insurance, employee benefits, and IT. It differentiates itself by treating quality and profitability as compatible goals, leveraging a large provider network for better pricing, and integrating operations, compliance, IT, and purchasing under one partner. Its goal is to help dermatology practices navigate industry challenges, improve efficiency and financial performance, and deliver a high-quality patient experience, with plans to expand nationally.

Company size: 11-50
Company stage: Not listed
Total funding: Not listed
Headquarters: Brentwood, CA
Founded: 2014

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