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Papa John's

Pizza delivery and carryout services

Manager Designate

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeAtlanta, GA, USANo salary listedIn-person

About the Job

Requirements

  • Comply with company product and customer service standards, policies, procedures, programs, systems, federal, state, and local laws, and ethical business practices.
  • Use the Operations Manual and Team Member Handbook to communicate, train, and promote quality standards.
  • Utilize the PROFIT System to manage costs and correct budget deviations.
  • Use the restaurant's computerized inventory system to plan and manage inventory levels.

Responsibilities

  • Ensure each delivered product meets Papa John's standards and accurately reflects the customer's order.
  • Train and promote quality standards to team members using available tools, including the Operations Manual and Team Member Handbook.
  • Recommend performance action regarding team members to the General Manager, and foster a quality- and customer-focused team atmosphere of teamwork, energy, and fun.
  • Manage sales goals by providing prompt, friendly customer service, building check averages through product training and sales execution, and seeking additional sales through local restaurant marketing and community presence.
  • Manage profit goals, keep food, labor, and other controllable costs within budget, correct budget deviations, and perform administrative and cash management duties.
  • Plan and manage inventory levels to meet sales demand and minimize loss.
  • Protect company assets by maintaining a clean, fully equipped restaurant and ensuring equipment operates properly.
  • Ensure the restaurant meets safety and security standards at all times.
  • Develop the competencies required to become a General Manager.

About the Company

Papa John's

Pizza delivery and carryout services

Papa John's offers pizza delivery and carryout through a mix of company-owned and franchised stores. Customers place orders online or by phone for delivery or pickup, and the company earns revenue from pizzas, sides, and beverages, alongside royalties from franchisees. Its pizzas are built around high-quality ingredients, with detailed nutritional information provided to appeal to health-conscious customers. A rewards program and promotional codes drive repeat business and attract price-sensitive buyers. Compared to competitors, Papa John's emphasizes ingredient quality and transparency, and uses a franchising model to expand its footprint while maintaining direct customer relationships through online ordering and loyalty incentives. The company aims to make convenient, higher-quality pizza accessible to a broad customer base and grow its network and sales through both direct and franchised channels.

Company size
10,001+
Company stage
IPO
Headquarters
Jeffersontown, KY
Founded
1984

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