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The Salvation Army

Christian social services nonprofit

Kettle Coordinator

Program ManagementConfirmed live in the last 24 hours
Full-timeCleveland, OH, USA$18In-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • Strong organizational and communication skills are required.
  • The ability to work independently and manage multiple responsibilities is required.
  • The candidate must be comfortable interacting with volunteers, community members, and retail partners.
  • The candidate must be dependable, professional, and customer-service oriented.
  • The candidate must be willing to work outdoors when needed and assist with bell-ringing coverage.

Responsibilities

  • Recruit and engage volunteers to support the Red Kettle Campaign.
  • Answer phones and coordinate volunteer bell-ringing schedules.
  • Fill open kettle shifts when volunteer coverage is unavailable.
  • Pick up kettles at the end of scheduled shifts and secure them at the local office.
  • Assist with counting and recording kettle donations alongside another staff member.
  • Serve as a liaison between The Salvation Army and participating store managers and employees.
  • Maintain positive relationships with community partners to support ongoing campaign success.
  • Report volunteer concerns or operational issues to management.
  • Track and maintain inventory of campaign supplies, including kettles, bells, aprons, stands, locks, and signage.
  • Assist with end-of-season collection and return of all kettle equipment and materials.

About the Company

The Salvation Army

Christian social services nonprofit

The Salvation Army is an international Christian nonprofit delivering social services through regional territories. The organization provides emergency assistance, shelters, rehabilitation, youth programs, disaster response, community services, worship, and thrift retail. It serves individuals and families in need, donors, volunteers, congregations, and communities across its service territories. Its operating model centers on locally delivered programs supported by territorial leadership, fundraising, retail operations, logistics, facilities, and administration. Teams work across social services, counseling, retail, logistics, fundraising, ministry, facilities, finance, and community programs. Teams support coordinated daily delivery.

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