Operations Manager

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Supply Chain Deliver

Job Sub Function:

Warehouse & Distribution

Job Category:

People Leader

All Job Posting Locations:

Notting Hill,, Victoria, Australia

Job Description:

About Orthopaedics

DePuy Synthes provides one of the world’s most comprehensive orthopaedics portfolios. Our solutions span joint reconstruction, trauma, craniomaxillofacial, spinal surgery and sports medicine, helping advance patient care while delivering clinical and economic value to healthcare systems.

With more than 125 years of orthopaedic innovation, we are reimagining care through medical technologies, enabling solutions and digital surgery. Guided by our vision to Keep People Moving, we work to improve the orthopaedic experience for patients, surgeons and care teams today and tomorrow.

The Opportunity

Ready to lead a high-performing operation at the heart of our DePuy Synthes Supply Chain?

We’re looking for an experienced Operations Manager to join our team in Victoria.

This is a fast-paced leadership role built around people, operational performance, systems and problem solving. Our team works heavily in SAP and related operational systems, so we need a tech-savvy, data-driven leader who’s comfortable navigating complex workflows. This is not a traditional warehouse or labour-management role.

You’ll lead around 11 direct reports, plus a Team Leader who manages approximately 5 of their own. Working closely with Commercial and cross-functional partners, you’ll deliver against the agreed strategy, spot opportunities and drive improvements in service reliability, quality, compliance and cost-to-deliver.

Responsibilities

• Lead and develop a high-performing team, building accountability, clarity, and strong delivery across the operation
• Drive systems-led execution in SAP across order intake, inventory controls, and transactional discipline
• Deliver strong operational outcomes including on-time, in-full delivery, reduced split shipments and incomplete kits, and improved cost-to-deliver
• Build and maintain operational scorecards and dashboards; translate data into insights, actions, and sustained results
• Partner with Commercial, Customer Service, Transport/3PL, Quality, EHS, Planning, and Set Creation to align priorities and resolve issues quickly
• Own agreed national improvement areas; identify opportunities and drive process, systems, and capability improvements through to completion
• Ensure compliance with Quality Systems, SOPs, EHS, and regulatory requirements; maintain audit readiness, training, and competency matrices
• Manage site and facilities responsibilities as required, including maintaining 5S discipline and a safe, efficient operating environment

About You

• Demonstrated people leadership experience, including leading leaders (two-level management preferred), with a genuine interest in coaching and developing others
• Strong critical thinking and problem-solving skills, with the ability to operate at pace and hold yourself and others accountable
• Advanced systems capability, including deep SAP experience; strong Excel skills and experience with BI/visualisation tools (e.g., Tableau) preferred
• Proven experience running complex operational environments; backgrounds may include supply chain, IT operations, customer service/contact centres, FMCG, or QSR/fresh produce
• Process improvement mindset (Lean/Six Sigma); Green Belt and above advantageous
• Financial acumen and comfort managing operational budgets and benefits tracking
• Excellent stakeholder management skills and the confidence to influence cross-functional partners
• Tertiary qualification (Science, Engineering, Supply Chain, Business) preferred
• If you’re a systems-savvy leader who enjoys building strong teams, improving performance, and delivering for customers in a fast-moving environment, we’d love to hear from you.

Why Choose Us:

• Competitive remuneration package
• Continuous training and support
• Award-winning leadership development programs
• Inclusive, flexible, and accessible working arrangements
• Equal opportunity employer supporting diversity and inclusion

Our Benefits:

• Up to 18 weeks of parental leave to support new parents
• 4 days of volunteer leave to give back to the community
• Option to purchase up to 2 weeks of additional annual leave for extra time off
• Enjoy a dedicated Wellbeing Day to prioritise self-care
• Global Wellness Reimbursement of $780 per year for healthy eating, exercise, or mindfulness activities
• Access to an Employee Assistance Program for personal and professional support
• Enhanced leave provisions for compassionate (caregiver) leave, providing up to 30 days of additional support
• Life insurance coverage for added peace of mind

And much more...

All applicants must have rights to work in Australia. The role is 100% on site in Notting Hill.

Required Skills:

Preferred Skills:

Collaboration, Compliance Management, Cost Management, Demand Forecasting, Developing Others, Distribution Management, Distribution Resource Planning (DRP), Fact-Based Decision Making, Inclusive Leadership, Inventory Optimization, Leadership, Operations Management, Order Management, Organizing, Program Management, Strategic Supply Chain Management, Team Management, Transportation Management, Warehouse Management