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AutoZone

Retailer and distributor of auto parts

Microsoft Dynamics Senior Systems Engineer

Enterprise ApplicationsConfirmed live in the last 24 hours
Full-timeIndiaNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in Computer Science or a Science, Technology, Engineering, or Mathematics discipline from an accredited university.
  • 12+ years of recent experience with Microsoft Dynamics 365 Customer Engagement or CRM projects.
  • Experience with customizations, JavaScript, C#, .NET, HTML, MVC, SQL Server, plugins, scripting, and form creation.
  • Experience working with Azure Data Factory, Azure SSIS, Azure deployment pipelines, and GitHub.
  • Experience with CRM APIs, REST/OData, and SOAP endpoints.
  • Strong understanding of configuring security groups, roles, and teams.
  • Comfort using Visual Studio, source control, and CRM SDK.
  • Experience with ETL technologies such as Scribe Online and Microsoft Azure Data Factory.

Responsibilities

  • Participate in design sessions with key business users, gathering and documenting business processes and system requirements.
  • Architect the CRM system, related customizations, and reports to model business organizational processes.
  • Balance business users' requests and requirements with technical constraints.
  • Build and configure CRM forms, views, dashboards, and workflows.
  • Build plugins and deploy solutions; debug issues.
  • Design and develop Dynamics 365 Customer Service data platform PowerApps models and automate business processes with Microsoft Flow.
  • Design and develop Azure Data Factory pipelines and flows.
  • Develop reports using FetchXML.
  • Work with internal support members to resolve technical issues with servers and other technologies related to the internal CRM system.
  • Maintain the code repository and working knowledge of GitHub for source control.
  • Use the SDK effectively for CRM system administration.
  • Support the application, including fixing application issues.

Desired Qualifications

  • Knowledge of the Office 365 platform feature sets that integrate with Dynamics CRM solutions, including SharePoint and mobility.
  • Familiarity with Data Export Service and Azure SQL.
  • Microsoft certifications in Dynamics 365 Customer Engagement.
  • Understanding of current industry-standard best practices regarding integration, architecture, tools, and processes.

About the Company

AutoZone

Retailer and distributor of auto parts

AutoZone is a large retailer and distributor of automotive parts and accessories for both DIY customers and professional service shops (DIFM). Its products include hard parts, maintenance items, and related accessories, sold through thousands of brick-and-mortar stores and online. The way it works is simple: AutoZone buys parts from manufacturers and distributors and then sells them to customers at a markup, offering knowledgeable staff and a wide selection to help people diagnose and fix vehicle issues. It differentiates itself through its extensive physical footprint, broad product catalog, and focus on convenient, helpful customer service for both individual car owners and commercial customers, making it easier to find parts in-store or online. AutoZone’s goal is to be the primary, dependable source for automotive replacements and maintenance needs, helping customers complete repairs efficiently by providing ready access to parts and expert guidance.

Company size
10,001+
Company stage
IPO
Headquarters
Memphis, TN
Founded
1979

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