LV Petroleum

Runs travel centers and branded roadside dining

Shift Lead

Food & Beverage Operations ManagementUpdated on Nov 10

Full-timeLas Vegas, NV, USANo salary listed

About the Job

Requirements

High school diploma or equivalent; some positions may require additional education or certifications.
Prior experience in a fast-paced food service environment, preferably in a supervisory or leadership role.
Basic knowledge of food safety and sanitation standards.
Ability to work a variety of shifts, including nights, weekends, and holidays.

Responsibilities

Assist in overseeing daily store operations and support the management team in maintaining store standards.
Supervise and direct team members during shifts, ensuring tasks are completed effectively and maintaining a positive work environment.
Motivate team members to achieve individual and store-wide goals, including customer service, speed of service, and cleanliness.
Assist in training and mentoring new employees.
Set a high standard of customer interaction, resolve customer issues, and assist customers when necessary.
Handle customer complaints and concerns professionally and efficiently to ensure customer satisfaction.
Oversee food preparation and serving to ensure food meets quality standards.
Monitor compliance with health and safety guidelines.
Ensure the store is clean, organized, and well-stocked throughout the shift.
Assist with inventory management and stock replenishment as needed.
Operate the cash register, including opening and closing procedures, balancing cash drawers, and making deposits.
Assist with scheduling and managing labor to ensure shifts are adequately staffed.
Ensure timely opening and closing procedures are followed, including locking and unlocking the store.
Serve as a liaison between management and staff by communicating important information and updates.
Ensure staff are aware of daily goals, sales targets, and special promotions.
Report operational issues and employee concerns to management.
Assist in monitoring daily sales and labor goals and report discrepancies.
Support managers in implementing performance improvement plans and recognize exceptional employee performance.

Desired Qualifications

Strong leadership, communication, and organizational skills.
Ability to work in a fast-paced, team-oriented environment.
Ability to multitask and manage time effectively.
Positive attitude and ability to motivate and guide a team.
Prior experience in a supervisory or leadership role in food service is preferred.

Shift Lead (Charley's Cheesesteak- Jonathan

LV Petroleum · Las Vegas, United States · — · Posted 2026-11-09

Workplace: on_site

Department: QSR West

Description

Walk In Interviews Welcome: 12011 S Las Vegas Blvd Las Vegas, NV 89183

Job Summary: The Shift Lead is responsible for assisting in overseeing daily store operations, ensuring that the team delivers high-quality customer service, and supporting the management team in maintaining store standards. The Shift Lead will lead by example, guide team members, and ensure that all tasks are completed efficiently, safely, and according to Charley’s Cheesesteaks standards.

Key Responsibilities:

Team Leadership & Supervision:
Supervise and provide direction to team members during shifts, ensuring they are completing tasks effectively and maintaining a positive work environment.
Motivate team members to achieve individual and store-wide goals, including customer service, speed of service, and cleanliness.
Assist in training and mentoring new employees.
Customer Service:
Ensure exceptional customer service by setting a high standard of customer interaction, resolving any issues that may arise, and assisting customers when necessary.
Handle customer complaints and concerns in a professional and efficient manner, ensuring customer satisfaction.
Operational Efficiency:
Oversee the preparation and serving of food, ensuring it meets Charley’s Cheesesteaks’ quality standards.
Monitor and ensure that the store is following all health and safety guidelines.
Ensure the store is clean, organized, and well-stocked throughout the shift.
Assist in inventory management and stock replenishment as needed.
Shift Management:
Handle cash register operations, including opening and closing procedures, balancing cash drawers, and making deposits.
Assist in scheduling and managing labor to ensure shifts are adequately staffed.
Ensure timely opening and closing procedures are followed, including locking/unlocking the store.
Communication:
Serve as a liaison between the management team and staff, communicating any important information or updates.
Ensure all staff are aware of daily goals, sales targets, and any special promotions.
Report any operational issues or employee concerns to management.
Performance Tracking:
Assist in monitoring daily sales and labor goals, reporting any discrepancies.
Support managers in implementing performance improvement plans and recognize exceptional employee performance.

Qualifications:

High school diploma or equivalent (some positions may require additional education or certifications).
Prior experience in a fast-paced food service environment, preferably in a supervisory or leadership role.
Strong leadership, communication, and organizational skills.
Ability to work in a fast-paced, team-oriented environment.
Ability to multitask and manage time effectively.
Must have a positive attitude and the ability to motivate and guide a team.
Basic knowledge of food safety and sanitation standards.
Flexibility to work a variety of shifts, including nights, weekends, and holidays.

Apply

Apply at LV Petroleum

About the Company

LV Petroleum

Runs travel centers and branded roadside dining

LV Petroleum develops and operates travel centers and convenience stores across the United States for professional drivers, other motorists and nearby communities. Its sites combine gasoline and diesel sales with convenience merchandise, food service, parking, showers and other amenities that support people on long-distance trips, and the company also operates quick-service and family-dining restaurants. At some locations, dedicated truck-service centers add maintenance and repair services for commercial vehicles, while other stops focus on fuel and everyday essential travel needs. Founded in 2014, LV Petroleum is headquartered in Las Vegas, Nevada.

Company size: 5,001-10,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Las Vegas, NV
Founded: 2014

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