Bybit

Cryptocurrency exchange offering spot and derivatives

Head of Platform Product

Technical Product ManagementConfirmed live in the last 24 hours

Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaNo salary listedIn-person

About the Job

Requirements

At least 10 years of product management experience, including at least 5 years in a senior product leadership role managing multi-team product organizations of 20 or more product managers.
A proven track record building and shipping platform or infrastructure products, with experience in developer platforms, internal tooling, or B2B SaaS highly valued.
Ability to define product architecture, module catalogs, and API contracts using systems thinking.
Experience operating in a regulated or compliance-heavy environment such as fintech, banking, or crypto, and understanding how regulatory requirements translate into product constraints and opportunities.
Ability to drive OKR quality by moving teams from go-live metrics to outcome-based measurement.
Fluency in Chinese (Mandarin) for internal communication with engineering teams and business stakeholders.
End-to-end ownership mindset spanning customer pain points, product design, system architecture, data governance, compliance, and business outcomes.
Ability to prioritize the top five problems and communicate a clear, credible plan.
Ability to acknowledge unknowns directly and give specific, actionable feedback to senior engineers and product managers.
Focus on creating genuine new product value rather than coordinating cross-team AI products without authority.

Responsibilities

Directly manage and develop the Platform Product Group, a team of more than 15 people across compliance site building, payments and assets, CRM, user/security/reach, personalization, and AI product lines.
Drive team health, OKR quality, and delivery rigor across more than 10 sub-teams and more than 200 active requirements.
Build a high-performance product culture by elevating product thinking from requirement-taking to systems-level ownership and enforcing outcome-based OKRs over go-live checklists.
Recruit, develop, and retain senior product talent; proactively manage succession and capability gaps.
Own the product vision and roadmap for CTO-line platform product lines, including the AI Platform (OpenClaw, AI Gateway, AI Sub-Account, Skills Marketplace, and AI Coding infrastructure); Financial Cloud and Compliance Infrastructure (self-service compliance platform, multi-jurisdiction site building, and regulatory data export); Developer Experience and Internal Tooling (BDOT, CI/CD product layer, and AI-native R&D workflow); and Data and Intelligence Platform (knowledge distillation, MCP integration, and personalization engine).
Translate CTO-level technical strategy into concrete product roadmaps with measurable business outcomes.
Lead the platform product team's transition to AI-native product development, including 100% AI documentation coverage, AI-assisted requirement analysis, and measurable AI efficiency gains.
Define and drive the AI agent platform's killing feature strategy by identifying the user acquisition hook that converts infrastructure investment into real user growth.
Own the product strategy for intelligent customer service evolution from reactive article-linking to proactive, fully automated resolution, targeting a resolution rate above 80%.

Desired Qualifications

Experience with AI product strategy, including agent platforms, LLM-powered products, or AI infrastructure products.
Background in financial services technology or crypto/Web3.
Experience managing product teams through organizational restructuring or rapid scaling.
Familiarity with multi-jurisdiction compliance product challenges, including KYC/KYB, AML, regulatory data reporting, and multi-site architecture.
A track record of defining and launching platform killing features rather than only maintaining existing product lines.

About Us

Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.

Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.

Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.

About the Role

We are looking for a Senior Product Leader to join our technology leadership team, reporting directly to the CTO. This role will manage and grow the Platform Product organization and extend product ownership across the CTO-line platform product portfolio, including infrastructure-facing product lines such as AI platform, compliance infrastructure, financial cloud, and developer tooling.

This is a rare opportunity to shape the product strategy of a global crypto exchange at a pivotal inflection point — transitioning from a high-growth crypto-native platform to a regulated, AI-native financial institution.

What You'll Own

1. Platform Product Organization Leadership

Directly manage and develop the Platform Product Group — a 15+ person team spanning compliance site building, payments & assets, CRM, user/security/reach, personalization, and AI product lines
Drive team health, OKR quality, and delivery rigor across 10+ sub-teams and 200+ active requirements
Build a high-performance product culture: elevate product thinking from requirement-taking to systems-level ownership; enforce outcome-based OKRs over go-live checklists
Recruit, develop, and retain senior product talent; proactively manage succession and capability gaps

2. CTO-Line Platform Product Strategy

Own the product vision and roadmap for CTO-line platform product lines, including:
- AI Platform (OpenClaw, AI Gateway, AI Sub-Account, Skills Marketplace, AI Coding infrastructure)
- Financial Cloud / Compliance Infrastructure (self-service compliance platform, multi-jurisdiction site building, regulatory data export)
- Developer Experience & Internal Tooling (BDOT, CI/CD product layer, AI-native R&D workflow)
- Data & Intelligence Platform (knowledge distillation, MCP integration, personalization engine)
Translate CTO-level technical strategy into concrete product roadmaps with measurable business outcomes

3. AI-Native Product Transformation

Lead the platform product team's transition to AI-native product development — 100% AI documentation coverage, AI-assisted requirement analysis, and measurable AI efficiency gains
Define and drive the killing feature strategy for the AI agent platform: identify the user acquisition hook that converts infrastructure investment into real user growth
Own the product strategy for intelligent customer service evolution — from reactive article-linking to proactive, fully automated resolution (>80% resolution rate target)

What We're Looking For

Must Have

10+ years of product management experience, with at least 5 years in a senior product leadership role managing multi-team product organizations (20+ PMs)
Proven track record building and shipping platform/infrastructure products — not just consumer-facing features; experience with developer platforms, internal tooling, or B2B SaaS is highly valued
Strong systems thinking: ability to define product architecture, module catalogs, and API contracts — not just user stories
Experience operating in a regulated or compliance-heavy environment (fintech, banking, crypto, or equivalent); understanding of how regulatory requirements translate into product constraints and opportunities
Demonstrated ability to drive OKR quality — moving teams from go-live metrics to outcome-based measurement
Fluency in Chinese (Mandarin) — required for internal communication with engineering teams and business stakeholders

Strongly Preferred

Experience with AI product strategy — agent platforms, LLM-powered products, or AI infrastructure products
Background in financial services technology or crypto/Web3
Experience managing product teams through organizational restructuring or rapid scaling
Familiarity with multi-jurisdiction compliance product challenges (KYC/KYB, AML, regulatory data reporting, multi-site architecture)
Track record of defining and launching platform "killing features" — not just maintaining existing product lines

Leadership Profile

End-to-end ownership mindset: bridges customer pain points, product design, system architecture, data governance, compliance, and business outcomes — not a handoff-oriented PM
Prioritization discipline: can narrow scope to the top 5 problems and communicate a clear, credible plan rather than attempting to map everything simultaneously
Honest communicator: acknowledges unknowns directly; gives specific, actionable feedback to senior engineers and PMs
Builder, not coordinator: avoids absorbing accountability for all cross-team AI products without authority; focuses on creating genuine new product value

Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.

About the Company

Bybit

Cryptocurrency exchange offering spot and derivatives

Bybit operates a cryptocurrency exchange that provides spot and derivatives trading, mining and staking products, and API access for retail and institutional clients worldwide. Its platform uses an ultra-fast matching engine to execute trades and offers multilingual customer support, aiming to deliver a fast, fair, and humane trading environment. Compared with rivals, Bybit emphasizes reliability, transparency, and strong service, backed by a team with backgrounds from investment banks and tech firms, and a global community. The company’s goal is to be the most trusted and dependable exchange in the emerging digital asset class.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Singapore, Singapore
Founded: 2018

Recently Posted Jobs

Explore more opportunities at Bybit

See more jobs