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Deloitte

Audits companies and advises on tax and technology

Product Owner

Product ManagementConfirmed live in the last 24 hours
Part-timeZaventem, BelgiumNo salary listed

About the Job

Requirements

  • At least 5 years in a product ownership, platform management, or Microsoft 365 administration role within a complex enterprise environment.
  • Experience managing product budgets and conducting return on investment analysis.
  • A proven track record of managing Microsoft 365 roadmaps and delivering platform rollouts at scale, including Microsoft Teams and SharePoint.
  • A strong understanding of Microsoft licensing models, including E3/E5, Copilot add-ons, and Viva, and the impact of licensing decisions on capability availability.
  • Experience building or leading a Community of Practice or similar cross-functional enablement network.
  • Excellent stakeholder management skills and the ability to communicate complex platform decisions to non-technical business audiences.
  • Familiarity with agile and product delivery methodologies, including experience managing a product backlog and sprint planning.
  • Working knowledge of data governance, information security, and cloud-platform compliance obligations, including GDPR and ISO 27001.

Responsibilities

  • Act as the single accountable owner for all Microsoft 365 products, including Teams, SharePoint, OneDrive, Copilot for Microsoft 365, Viva, Power Platform, and adjacent services, as well as designated business applications including Zoom, Miro, DocuSign, and iManage.
  • Define, maintain, and communicate multi-year product roadmaps aligned with Deloitte Belgium IT strategy and Deloitte Global Microsoft 365 direction.
  • Define, obtain, and own product key performance indicators such as adoption percentage and user satisfaction, and conduct regular stakeholder reviews.
  • Prioritize and manage the product backlog, balancing business demand, licensing economics, and platform capability releases.
  • Translate business requirements into user stories, epics, and acceptance criteria, and own the delivery pipeline from ideation through value realization.
  • Track and evaluate Microsoft release cycles, licensing changes, and emerging Microsoft 365 capabilities, and provide timely guidance on adoption readiness.
  • Establish, chair, and continuously develop the Knowledge Management (Microsoft 365) Community of Practice, creating a network of champions, power users, and subject matter experts across business units.
  • Facilitate regular Community of Practice sessions, knowledge-sharing forums, and working groups to drive consistent adoption patterns and reduce shadow IT.
  • Represent Deloitte Belgium in Deloitte Global Microsoft 365 governance bodies, steering committees, and vendor advisory groups as required.
  • Curate and publish best-practice guidance, self-service enablement materials, and training pathways for the Microsoft 365 ecosystem.
  • Lead end-to-end business implementation of new Microsoft 365 capabilities, ensuring change management, user adoption plans, and communications are in place before each rollout.
  • Partner with the Head of Infrastructure and Platforms, Service Management, and business stakeholders to sequence deployments and manage interdependencies.
  • Define success metrics, including adoption rates, usage analytics, and satisfaction scores, and report progress to IT leadership regularly.
  • Drive implementation of Microsoft Copilot for Microsoft 365 in alignment with the firm's compliance framework and IT governance policies.
  • Serve as the definitive escalation point and trusted advisor for Microsoft 365 and business application queries from IT teams, business stakeholders, and firm leadership.
  • Maintain deep technical and functional understanding of the full Microsoft 365 stack, stay current with Microsoft's innovation cadence, and translate developments into actionable recommendations.
  • Own vendor relationships for Zoom, DocuSign, and Microsoft 365 licensing, working with Deloitte Global procurement and IT Procurement on renewals, add-ons, and contract negotiations.
  • Manage vendor relationships and service-level agreements, conduct periodic vendor performance reviews, escalate service issues, and negotiate remediation.
  • Provide subject matter expertise for iManage document management, Zoom enterprise conferencing, and DocuSign e-signature, ensuring integration and governance across platforms.
  • Define and enforce platform governance policies for data classification, data loss prevention, retention, and access control for owned products in collaboration with Security and Risk.
  • Ensure all products meet Deloitte Global security baselines, GDPR requirements, and EU AI Act obligations where AI-powered capabilities are deployed.
  • Support audit, risk, and compliance activities by providing product-level documentation and evidence as required.
  • Align with Service Management on the support model, service-level agreements, and escalation procedures, and partner on support-ticket analysis to identify product improvements.
  • Jointly govern compliance, data policies, and security baselines with Security and Risk, ensuring all products meet Deloitte Global security requirements.
  • Engage regularly with business stakeholders and leadership through steering committees, communicating roadmaps, progress, and business impact.
  • Partner with Learning and Development on training design and delivery, and measure training effectiveness.
  • Collaborate with IT Procurement on licensing negotiations, cost optimization, and vendor management.

Desired Qualifications

  • Microsoft Certified: Microsoft 365 Certified: Enterprise Administrator Expert certification, or equivalent certification.
  • Hands-on experience with iManage Work, DocuSign CLM, or enterprise e-signature platforms.
  • Exposure to EU AI Act compliance requirements and responsible AI deployment in a corporate setting.
  • Exposure to IT service management frameworks such as ITIL and IT4IT, ServiceNow, and service ownership models.

About the Company

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Deloitte

Audits companies and advises on tax and technology

Deloitte audits companies and advises businesses and governments on tax, technology, and risk, and it is one of the Big Four, the world's four largest accounting firms. In 1849 its founder became the first independent auditor of a public company, Britain's Great Western Railway. Its auditors check companies' financial reports for errors and fraud before investors rely on them, while its consultants design strategy, install business software, and defend clients against cyberattacks. Clients pay fees for each audit or project, and each country's Deloitte firm is a separate business owned by its local partners. Deloitte was founded in London in 1845 and is based in New York.

Company size
10,001+
Company stage
Late Stage VC
Total funding
$17.1M
Headquarters
New York, NY
Founded
1845

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