Full-Time

Systems Administrator

Salesforce

Posted on 8/27/2024

Panopto

Panopto

51-200 employees

Video management and streaming solutions provider

Enterprise Software
Education

Compensation Overview

$80k - $92kAnnually

Mid, Senior

Remote in USA

Category
IT Support
IT & Security
Required Skills
Communications
Management
Salesforce
Requirements
  • B.S. in Computer Science or related field
  • 4+ years of Salesforce administration experience
  • Salesforce Certified Administrator
  • Basic understanding of business processes and Sales Operations, CLM, Finance/Accounting, and Support Operations
  • Familiarity with systems and software development life cycle/change management
  • Ability to collaborate with key stakeholders across the organization
  • Ability to handle workload under time pressure and meet strict deadlines
  • Strong communication, analytical and problem-solving skills
  • DocuSign Administrator
Responsibilities
  • Oversee all aspects of user and license management, including onboarding, deactivation, roles, profiles, and permissions.
  • Manage configuration changes in workflows, assignment rules, approval processes, fields, page layouts, record types, apps, actions, and custom objects.
  • Gather business and technical requirements from stakeholders and translate them into solutions that reflect best practices.
  • Manage user acceptance testing and gather stakeholder feedback.
  • Track and respond to support cases, prioritizing issues based on impact to business objectives.
  • Manage configuration change requests in accordance with organizational change management procedures.
  • Maintain data quality and integrity by adhering data management best practices.
  • Stay abreast of new Salesforce releases and share relevant updates and solutions with relevant stakeholders.
  • Identify inefficiencies and potential solutions to help automate processes, improve data quality, and track important metrics.
  • Monitor integrations to ensure that they are working as expected.
  • Create dashboards and reports as necessary to facilitate operational efficiency and provide insight into performance.
  • Develop and maintain system documentation, support procedures, and user training materials.
  • Conduct training for new users and provide ongoing support to promote user adoption.

Panopto provides a video management and streaming platform tailored for businesses and educational institutions. Users can easily record, manage, and share video content securely, with the software compatible with both Windows and Mac systems. This allows individuals to create professional-quality videos without needing advanced technical skills. Panopto serves over 1,000 clients globally, including major companies and universities, and operates in the expanding enterprise video content management market, which supports live streaming, video recording, and secure hosting. The platform is subscription-based, offering features like interactive quizzes and advanced search capabilities, making it useful for corporate training and academic purposes. Panopto's goal is to facilitate effective video communication and learning by providing a comprehensive and user-friendly video solution.

Company Stage

Growth Equity (Venture Capital)

Total Funding

$47.2M

Headquarters

Seattle, Washington

Founded

2007

Growth & Insights
Headcount

6 month growth

-5%

1 year growth

-6%

2 year growth

-8%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for AI-driven video analytics in education boosts Panopto's market potential.
  • Expansion into AWS Marketplace simplifies procurement and deployment for enterprise customers.
  • Localized content hosting, like Japan cloud hosting, meets regional compliance needs.

What critics are saying

  • Emerging competitors offering similar features at lower costs threaten Panopto's market share.
  • Rapid AI advancements may outpace Panopto's current capabilities, risking obsolescence.
  • Reliance on AWS Marketplace poses risks if AWS policies or pricing change negatively.

What makes Panopto unique

  • Panopto offers AI-powered video management solutions for education and enterprise sectors.
  • The platform integrates seamlessly with Learning Management Systems for enhanced educational experiences.
  • Panopto's certification of third-party hardware enhances its ecosystem of compatible tools.

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Benefits

Remote Work Options

Flexible Work Hours

INACTIVE