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Full-Time

Systems Administrator

Salesforce

Confirmed live in the last 24 hours

Panopto

Panopto

51-200 employees

Video management and streaming solutions provider

Enterprise Software
Education

Compensation Overview

$80k - $92kAnnually

Mid, Senior

Remote in USA

Category
IT Support
IT & Security
Required Skills
Communications
Management
Salesforce
Requirements
  • B.S. in Computer Science or related field
  • 4+ years of Salesforce administration experience
  • Salesforce Certified Administrator
  • Basic understanding of business processes and Sales Operations, CLM, Finance/Accounting, and Support Operations
  • Familiarity with systems and software development life cycle/change management
  • Ability to collaborate with key stakeholders across the organization
  • Ability to handle workload under time pressure and meet strict deadlines
  • Strong communication, analytical and problem-solving skills
  • DocuSign Administrator
Responsibilities
  • Oversee all aspects of user and license management, including onboarding, deactivation, roles, profiles, and permissions.
  • Manage configuration changes in workflows, assignment rules, approval processes, fields, page layouts, record types, apps, actions, and custom objects.
  • Gather business and technical requirements from stakeholders and translate them into solutions that reflect best practices.
  • Manage user acceptance testing and gather stakeholder feedback.
  • Track and respond to support cases, prioritizing issues based on impact to business objectives.
  • Manage configuration change requests in accordance with organizational change management procedures.
  • Maintain data quality and integrity by adhering data management best practices.
  • Stay abreast of new Salesforce releases and share relevant updates and solutions with relevant stakeholders.
  • Identify inefficiencies and potential solutions to help automate processes, improve data quality, and track important metrics.
  • Monitor integrations to ensure that they are working as expected.
  • Create dashboards and reports as necessary to facilitate operational efficiency and provide insight into performance.
  • Develop and maintain system documentation, support procedures, and user training materials.
  • Conduct training for new users and provide ongoing support to promote user adoption.

Panopto provides a video management and streaming platform tailored for businesses and educational institutions. Users can easily record, manage, and share video content securely, with the software compatible with both Windows and Mac systems. This allows individuals to create professional-quality videos without needing advanced technical skills. Panopto serves over 1,000 clients globally, including major companies and universities, and operates in the expanding enterprise video content management market, which supports live streaming, video recording, and secure hosting. The platform features subscription-based access, offering tools like interactive quizzes and advanced search capabilities to enhance training and educational experiences. Panopto's goal is to facilitate effective communication and learning through video, making it a valuable resource for organizations that increasingly rely on video for various purposes.

Company Stage

Series B

Total Funding

$50.9M

Headquarters

Seattle, Washington

Founded

2007

Growth & Insights
Headcount

6 month growth

3%

1 year growth

-9%

2 year growth

-21%
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Simplify's Take

What believers are saying

  • Panopto's continuous innovation, such as AI-powered language support and multi-stream webcasting, keeps it at the forefront of the video management industry.
  • The company's strong presence in both enterprise and educational sectors provides diverse opportunities for growth and stability.
  • Recognition in prestigious awards like the SaaS Awards highlights Panopto's industry leadership and potential for further accolades.

What critics are saying

  • The competitive landscape of video management solutions is intense, with major players like Zoom and Microsoft Teams posing significant threats.
  • Dependence on subscription-based revenue means that economic downturns could lead to higher churn rates and reduced income.

What makes Panopto unique

  • Panopto's platform is AI-powered, enhancing video management with advanced search and interactive features, setting it apart from traditional video solutions.
  • The company offers local cloud hosting options, such as in Japan, which is a unique selling point for clients concerned with data sovereignty.
  • Panopto's certification of high-performance video capture devices like Magewell and Epiphan ensures seamless integration and superior video quality, distinguishing it from competitors.