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Cook Children's

Pediatric health care system and services

Medical Receptionist - Cardiology-Outpatient Clinic

Clinical Support & Patient AdministrationPosted on Nov 10
Full-timeFort Worth, TX, USANo salary listed

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Customer service experience is required.
  • The role requires interpersonal and communication skills.
  • The role requires maturity to withstand pressure that may arise in interactions with the public and physicians.

Responsibilities

  • Greet patients and provide a friendly, positive intake and checkout experience for each visit.
  • Maintain patient flow.
  • Answer phones promptly and courteously.
  • Schedule and register clinic patients.
  • Perform billing and payment collection activities for clinic patients while following applicable policies and procedures.
  • Learn and understand diversified insurance plans and medical terminology.
  • Adapt to changes in staffing levels and patient volumes.

About the Company

Cook Children's

Pediatric health care system and services

Cook Children's Health Care System provides pediatric health care across North Texas through hospitals, clinics, and home health services. It coordinates care across specialties like cardiology, oncology, neurology, orthopedics, NICU, and more, supported by child-life services and family resources. It uses a patient portal and pre-registration to make care easy to access. Its goal is to keep North Texas a healthy place to raise a child with comprehensive, family-centered pediatric care.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Fort Worth, TX
Founded
1918

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