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Associated Bank

Midwest regional bank with full services

Relationship Banker

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeMadison, WI, USA$17 - $28.96 /hr

About the Job

Requirements

  • A high school diploma or an equivalent combination of education and experience is required.
  • Up to 2 years of customer-facing sales and/or service experience is required.
  • A credit check is required under 12 CFR Chapter X, Part 1026, Truth in Lending, Regulation Z.
  • Must provide required information to meet registry requirements, obtain a unique identifier, and maintain registration requirements under the S.A.F.E. Act.

Responsibilities

  • Recommend Associated Bank products to existing customers and prospects under the direct supervision of branch management.
  • Identify, expand, and deepen customer relationships by profiling customers and recommending appropriate deposit and lending products and services.
  • Process customer transactions accurately and efficiently, fulfill service requests, and provide customer service.
  • Support the operational integrity of the branch and achieve individual and branch team goals.
  • Use and demonstrate customer channels, including digital technology.
  • Deliver customer service by processing transactions and addressing customer needs.
  • Identify opportunities to recommend products and services that support customers’ financial wellness.
  • Open new accounts and build customer relationships through personalized service.
  • Partner with specialists across insurance, mortgage, and other teams to provide financial solutions.
  • Adhere to branch policies and regulations to support operational integrity and compliance.
  • Participate in the Banker Roadmap program by completing training milestones and certification requirements.
  • Educate customers on digital banking options and demonstrate tools that enhance their banking experience.
  • Promote bank offerings and engage prospective customers through community and in-store outreach.
  • Work at multiple branch locations as needed.
  • Comply with applicable policies, procedures, laws, and regulations, including the Bank Secrecy Act and Anti-Money Laundering requirements.
  • Report suspicious activity to Financial Intelligence, customer complaints and procedure violations to management or HR, and ethical concerns through the Ethics Hotline.

Desired Qualifications

  • Experience in banking, financial services, or retail sales is preferred.

About the Company

Associated Bank

Midwest regional bank with full services

Associated Banc-Corp is a regional bank holding company based in Green Bay, Wisconsin. It operates as a full-service bank, offering consumer and commercial financial products and services through more than 200 banking locations in Wisconsin, Illinois, and Minnesota, plus loan production offices in Indiana, Michigan, Missouri, New York, Ohio, and Texas. Its offerings include deposits, loans, treasury management, wealth and asset services, and digital banking, serving individuals and businesses across the Midwest. The company differentiates itself through its large, multi-state Midwest footprint and deep community banking presence, combining local branch access with a broad suite of financial solutions. Its goal is to help communities and customers manage money, grow their businesses, and navigate financial needs with trusted, face-to-face service supported by modern banking channels.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Green Bay, WI
Founded
1861

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