S

SewerAI

Automates underground sewer inspection and management

Forward Deployed Engineer Manager

Full-TimePosted on 10/16/2026
$160k - $190k/yr+ Equity
Senior
Remote in USA
RemoteAbout 10% travel is required for customer kickoffs, workshops, go-lives, and team offsites.
Engineering ManagementEngineering Leadership

About the job

Requirements
  • Have 5+ years as a Forward Deployed Engineer or in a similar hands-on, customer-facing technical role, such as Professional Services, Solutions, Implementation, or Field Engineering.
  • Have 2+ years managing people or leading a technical team.
  • Have a strong technical foundation and be able to read code, query data, and find bugs independently.
  • Have shipped customer integrations and migrations involving APIs, enterprise systems, and legacy data.
  • Build customer trust, communicate proactively, and remain calm and credible when projects encounter difficulties.
  • Have experience working with customers who are not technically sophisticated and adapt communication accordingly.
  • Be able to set boundaries with customers, including saying no or not yet, while maintaining relationships.
  • Be willing to stay hands-on and take on the hardest problems directly.
  • Recognize repeated custom-work patterns and build reusable solutions.
  • Manage scope through clear timelines, early risk calls, and honest status updates.
  • Be comfortable mentoring and supporting others' success.
  • Be comfortable with startup pace, unclear ownership, and creating processes as needed.
  • Have scripting skills in Python, JavaScript, or Bash.
  • Have strong SQL and relational database fundamentals.
  • Have experience with ETL workflows and large-scale data migrations.
  • Have experience with REST APIs, JSON, webhooks, and system integrations.
  • Have experience with AWS, including S3, Lambda, and IAM.
  • Be able to troubleshoot across databases, APIs, files, and user interfaces.
  • Use AI coding tools in day-to-day work.
Responsibilities
  • Own customer relationships from kickoff through go-live and handoff to Customer Success, keeping customers informed about status, next steps, and risks.
  • Lead technical discovery with utility IT, GIS, and operations teams and field crews to understand workflows before proposing how SewerAI fits.
  • Explain technical tradeoffs in plain language to non-technical stakeholders, including field supervisors and public works directors.
  • Manage customer expectations, reset timelines, push back on infeasible scope, and offer alternatives while maintaining the relationship.
  • Own escalations on at-risk accounts, including joining calls, taking responsibility for the issue, and following through until resolved.
  • Run kickoffs, workshops, and go-live sessions; write status updates for leadership, Sales, and customers.
  • Personally handle difficult integrations, migrations, and escalations, then develop reusable patterns from the work.
  • Design and review integrations with CMMS platforms (Cityworks, Cartegraph/OpenGov, Lucity, VUEWorks), GIS (ArcGIS/Esri), and inspection platforms (WinCan, ITpipes).
  • Own data migrations end to end, including extracting, mapping, transforming, validating, and reconciling historical inspection, asset, and media data despite missing fields, duplicates, and schema drift.
  • Build internal tools such as scripts, ETL jobs, validation checks, and deployment templates to reduce the effort required for each new customer.
  • Manage the team day to day through one-to-ones, onboarding, performance reviews, project assignments, and capacity planning.
  • Run the FDE standup and prioritize work across the live customer portfolio, deciding what to build, phase, decline, or hand off to Product.
  • Work with Sales and Solutions Engineering on scoping and technical feasibility before commitments are made.
  • Bring recurring integration needs and implementation friction to Product and Engineering, supported by evidence, so services work can become product.
  • Help the team improve its technical work and customer communication.
  • Travel about 10% for customer kickoffs, workshops, go-lives, and team offsites.
Desired Qualifications
  • Knowledge of NASSCO standards (PACP/MACP/LACP) and sewer inspection data.
  • Experience with GIS and spatial data, including ArcGIS and ArcGIS REST services.
  • Experience with CMMS and asset management systems, including Cityworks, Cartegraph/OpenGov, Lucity, and VUEWorks.
  • Experience with inspection platforms such as WinCan and ITpipes.
  • Experience with workflow orchestration tools such as Temporal and integration platforms such as Zapier or Celigo.
  • Experience with media and large-file ingestion pipelines, SFTP, and file-based exchange.
  • Experience with municipal utility, public sector, or infrastructure customers.
  • Experience building delivery playbooks, estimation models, or services catalogs from scratch.

About the company

SewerAI provides software for underground infrastructure management, including AutoCode for faster sewer-inspection runs and PIONEER for collaborative, data-driven planning. AutoCode lets crews inspect up to 3,000 feet of pipe per day, improving efficiency and cutting idle time and costs. PIONEER modernizes the workflow for engineers and asset planners by delivering a collaboration and decision-support platform with data accessible in-app and via API. The goal is to reduce community and environmental risk through accurate condition data and better maintenance decisions, typically delivered through a subscription or licensing model.

Company Size

51-200

Company Stage

Growth Equity (Venture Capital)

Total Funding

$360.5M

Headquarters

Walnut Creek, California

Founded

2019

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Simplify's Take

What believers are saying

  • JMI Equity funded SewerAI on June 2, 2026, extending runway and sales capacity.
  • September 2026 launches and partnerships expand distribution across utilities, engineers, and contractors.
  • More than 2,000 cities and 30,000 miles of pipe create strong switching costs.

What critics are saying

  • October 1, 2026 appraisal litigation challenges the June 2026 $342 million JMI buyout.
  • Private-equity ownership can squeeze hiring, autonomy, and product bets during integration.
  • Esri, Trimble, and legacy sewer software vendors can commoditize SewerAI's workflow advantage.

What makes SewerAI unique

  • PIONEER unifies inspection, coding, GIS, and rehabilitation planning in one workflow.
  • Command Center launched September 16, 2026, turning sewer data into plain-language answers.
  • Burns & McDonnell deployed PIONEER across its Water Group on September 28, 2026.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Retirement Plan
  • Unlimited Paid Time Off
  • Hybrid Work Options
  • Stock Options
  • Wellness Program
  • Mental Health Support
  • Phone/Internet Stipend
  • Home Office Stipend
  • Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

0%

2 year growth

1%
Bloomberg Law
Oct 1st, 2026
SewerAI shareholder challenges $342M buyout of AI plumbing infrastructure software maker

A shareholder is challenging the $342 million buyout of SewerAI Corp., which makes AI-powered software for plumbing-infrastructure robots sometimes called "poop drones." Investor William Brown filed a petition Wednesday in Delaware's Chancery Court to reprice the acquisition by affiliates of JMI Management Inc. Brown's roughly 245,000 shares were cashed out when the sale closed in June. JMI announced the deal days before it closed, describing it as a "major strategic investment" alongside SewerAI's existing backers. The press release did not disclose financial details. Brown's petition reframes the transaction.

SewerAI
Sep 28th, 2026
Burns & McDonnell and SewerAI announce strategic partnership to help utilities modernize infrastructure management.

Burns & McDonnell and SewerAI announce strategic partnership to help utilities modernize infrastructure management. Burns & McDonnell, a 100% employee-owned engineering, architecture, and construction firm, has formed a strategic partnership with SewerAI to help utilities turn inspection data into coordinated plans that prioritize infrastructure investments. Through an implementation partner agreement, Burns & McDonnell will deploy PIONEER(TM) across its Water Group, with 1898 & Co. leading implementation for utilities throughout the United States and Canada.

SewerAI
Sep 15th, 2026
SewerAI launches Command Center: turning inspection data into reports, maps, and Rehab plans in minutes.

SewerAI launches Command Center: turning inspection data into reports, maps, and Rehab plans in minutes. SewerAI today announced the general availability of Command Center, the AI-powered workspace built into PIONEER(TM) that enables utilities, engineering firms, and contractors to turn inspection data into reports, maps, and rehabilitation plans using plain language. The AI workspace built directly into PIONEER(TM) is graduating from open beta to general availability ahead of WEFTEC 2026. This launch gives utilities, engineering firms, and contractors a powerful, plain-language way to search, analyze, and act on their sewer inspection data. WALNUT CREEK, Calif., Sept. 16, 2026 - SewerAI today announced the full launch of Command Center, the AI-powered workspace built directly into its PIONEER(TM) platform, now available to all PIONEER(TM) customers. Command Center debuted in beta on July 31, and today's general release comes two weeks ahead of WEFTEC 2026, where SewerAI will showcase live demos at Booth #1415. Inspection programs generate enormous amounts of data, including CCTV footage, defect codes, risk scores, and GIS layers. Traditionally, turning that data into actionable reports, maps, or rehabilitation plans meant digging through filters, exporting spreadsheets, or waiting on an expert to pull the results. Command Center changes that by allowing customers to simply describe what they need in plain language. The system then queries inspections and assets, runs analyses, and delivers real, ready-to-use outputs. "Infrastructure teams don't need another dashboard to learn. They need answers. Command Center meets people where they already work in PIONEER(TM) and gives them back the time they used to spend digging for information," said Matt Rosenthal, Co-Founder and Co-CEO of SewerAI. "This is the next step in making infrastructure professionals superhuman. Command Center turns years of inspection history into something you can actually act on, in the time it used to take to open a spreadsheet," said Billy Gilmartin, Co-Founder and Co-CEO of SewerAI. Built directly into PIONEER(TM), Command Center enables users to: * Instantly answer questions about a project or account, including inspection counts, review status, or defect breakdowns, without the need for filters or exports. * Prioritize pipes by risk and generate rehabilitation or capital plans, complete with cost assumptions and a detailed priority asset table. * Produce client-ready reports, interactive maps, and NASSCO-format exports, all styled to match a customer's own report templates. * Audit inspections for missing fields, coding inconsistencies, and other data quality issues before they can delay a submittal. * Map lateral and tap connections directly from inspection observations. * Run recurring, scheduled reports that are automatically delivered by email. During its open beta, customers used Command Center to build branded report templates that reduced turnaround time from hours to just 10 to 15 minutes. One municipal customer transformed historical inspection data into documentation for a grant submittal, meeting a September deadline that would have otherwise been missed. "With Command Center, it actually uses my data and analyzes it specifically for my projects. It's amazing," said one municipal customer, who used the platform to rebuild a lateral and tap GIS layer in a single session. "It has been one of the best AI tools we have ever used. There was nothing that it wasn't able to do," said a county utility customer, who gave it a 5/5 rating after a single day of use. About SewerAI SewerAI equips utilities, contractors, and engineering firms, with AI-powered software to inspect, assess, and rehabilitate sewer and underground infrastructure. The company's PIONEER(TM) platform unifies field capture, cloud-based data management, AI-assisted NASSCO coding through AutoCode(TM), and AI-driven capital planning through Risk & Rehab(TM), connecting every step from the field to the master plan. More than 2,000 cities and a national network of contractors rely on SewerAI to deliver faster, more accurate, and more cost-effective infrastructure programs. Headquartered in Walnut Creek,California, SewerAI serves municipalities, utilities, and contractors across North America. Christopher Turley SVP of Marketing Strategy & GTM Operations [email protected] Ready to get started? See how SewerAI can transform your sewer inspection workflow.

FinancialContent
Jun 2nd, 2026
SewerAI raises major investment from JMI Equity to scale AI platform managing 30,000 miles of underground infrastructure

SewerAI, an AI platform for sewer and underground infrastructure management, has secured a major strategic investment led by JMI Equity. Existing investors Innovius Capital, Epic Ventures and Bentley Systems also participated. The funding amount and valuation were not disclosed. The company's platform uses artificial intelligence to help organisations inspect, assess and rehabilitate ageing underground infrastructure. SewerAI currently supports data from over 2,000 cities, manages more than 30,000 miles of pipe and has completed over 850,000 surveys with its AutoCode AI engine. Customers include the City of Houston, City of Phoenix and KC Water. SewerAI has tripled its customer base over the past two years. The company plans to expand its AI capabilities from inspection into rehabilitation planning and programme management.

The Mirror Democrat and Savanna Times-Journal
Jun 2nd, 2026
SewerAI secures major strategic investment to accelerate the future of underground infrastructure management.

SewerAI secures major strategic investment to accelerate the future of underground infrastructure management. * 4 hrs ago SewerAI, the leading AI platform for sewer and underground infrastructure intelligence, today announced a major strategic investment led by JMI Equity, a leading growth equity software investor based in the greater DC area and San Diego, with continued participation from Innovius Capital, Epic Ventures, and Bentley Systems - seasoned investors known for backing category-defining technology companies. This investment comes as the National League of Cities' 2026 Municipal Infrastructure Conditions Report finds water and sewer infrastructure facing the steepest declines in condition of any major asset category since 2022, even as cities continue to rank them among their highest capital priorities. Closing that gap requires faster, more accurate ways to inspect, assess, and prioritize the systems beneath every city - work that has historically been slow, manual, expensive, and prone to error. The company's platform combines artificial intelligence, cloud technology, and infrastructure expertise to help organizations move from raw inspection data to decisions, rehabilitation plans, and long-term asset strategies faster than ever before. Today, SewerAI's end to end AI platform supports data from more than 2,000 cities, manages over 30,000 miles of pipe, and has completed more than 850,000 NASSCO surveys with its AutoCode(TM) AI engine. Customers include the City of Houston, the nation's largest sewer collection utility, which leverages SewerAI to manage its EPA Consent Decree obligations, the City of Phoenix, and KC Water. The platform also supports thriving engineering firms and contractors including HDR and PURIS, alongside a broad network of municipal utilities, engineering firms, and CCTV inspection contractors across North America. "Today, we're not just announcing a fundraise. We're declaring that the era of neglected infrastructure is over. JMI is one of the most disciplined growth investors in the world, and their investment in SewerAI is a vote of confidence for an entire ecosystem: the cities maintaining the systems beneath our feet, the engineers designing what comes next, the operators in the field every day, and the builders who still believe American infrastructure can be the best in the world. We are incredibly excited for the future," said Billy Gilmartin, Co-Founder and Co-CEO of SewerAI. "We've always believed infrastructure professionals deserve technology that helps them work faster, make better decisions, and reduce risk and the total cost of infrastructure," said Matt Rosenthal, Co-Founder and Co-CEO of SewerAI. "Our partnership with JMI allows us to continue investing aggressively in the products and people helping our customers become superhuman." Since its founding, SewerAI has experienced significant momentum, including: * Tripling its customer base over the last two years * Processing millions of feet of underground infrastructure data through SewerAI's AI-powered workflows every month * Launching new AI-powered planning and decision support capabilities including Smart Project Builder and Risk & Rehab for manholes * Building the industry's largest infrastructure inspection dataset SewerAI's near-term roadmap focuses on extending AI from inspection into rehabilitation planning and program management. Priorities include continued accuracy and throughput gains in AutoCode(TM), expanded Risk & Rehab(TM) capabilities for prioritizing capital projects, deeper integrations with partner systems including Esri ArcGIS, Trimble, and OpenGov, and new workflows that help utilities meet regulatory and consent-decree obligations on faster timelines and at lower cost. "SewerAI sits at the intersection of several powerful tailwinds: aging pipeline infrastructure, labor constraints, and the rapid adoption of AI-powered automation," said Chase Thomet, Partner at JMI Equity. "The company has demonstrated exceptional product-market fit, a rapidly expanding customer base, and a clear vision for transforming how critical infrastructure is managed. We are excited to partner with the SewerAI team as they continue building the category-defining platform for underground infrastructure management." Unlike traditional infrastructure software that focuses solely on inspection storage or isolated workflows, SewerAI provides a connected platform designed to help organizations capture, analyze, collaborate around, and act on infrastructure data. The company's suite includes AI-powered condition assessment, quality assurance, risk scoring, rehabilitation planning, digital submittals, and project development capabilities. "At the City of Phoenix, we manage one of the nation's largest sewer collection programs, and we're expected to do more with the same resources each year," said Patrick R. Womack II, SDSSR Program Manager at the City of Phoenix Water Services Department. "SewerAI helps Mycarrollcountynews inspect, prioritize, and report at a scale that wasn't possible before. Just as importantly, it puts its data in one place, making it easier to thoroughly explain inspections and make projections for future capital improvements. Shea & Company, LLC served as exclusive financial advisor to SewerAI on the transaction. The software-focused investment bank has the industry's leading critical infrastructure, government technology, and construction technology practices, with prior advisory work for companies including First Due, Granicus, and OpenGov. About SewerAI SewerAI equips utilities, contractors, and engineering firms, with AI-powered software to inspect, assess, and rehabilitate sewer and underground infrastructure. The company's PIONEER(TM) platform unifies field capture, cloud-based data management, AI-assisted NASSCO coding through AutoCode(TM), and AI-driven capital planning through Risk & Rehab(TM), connecting every step from the field to the master plan. More than 2,000 cities and a national network of contractors rely on SewerAI to deliver faster, more accurate, and more cost-effective infrastructure programs. Headquartered in Walnut Creek, California, SewerAI serves municipalities, utilities, and contractors across North America. Learn more at www.sewerai.com. About JMI Equity Founded in 1992, JMI Equity has focused on investing in exceptional software and AI-driven companies from scaling stages through later growth. For more than three decades, JMI has partnered with founder-owners and management teams across market cycles to accelerate growth and build their companies into industry leaders. With offices in San Diego, Washington, D.C., and Baltimore, JMI has invested in nearly 200 businesses in its target markets. As of December 2025, the firm's portfolio represents over $11 billion in combined revenue, $90 billion in aggregate enterprise value, and 40,000 jobs. To learn more, visit www.jmi.com. Media gallery