Full-Time

Senior Product Researcher

Posted on 10/8/2024

WillowTree

WillowTree

501-1,000 employees

Mobile strategy, design, and development services

Compensation Overview

$112k - $130k/yr

Senior

Boston, MA, USA + 3 more

More locations: Durham, NC, USA | Columbus, OH, USA | Charlottesville, VA, USA

Hybrid model requires in-office presence.

Category
Product
Required Skills
UI/UX Design
Communications
Product Design
Requirements
  • Excellent foundation in research methodology: ability to identify a research question and apply the appropriate method for delivering insights and answers
  • Experience designing and executing both quantitative and qualitative user-centered research.
  • Training and experience with a variety of research methods (e.g. survey design and analysis, ethnographic research, interviews, usability tests, experimental design, competitive landscapes, secondary research, etc.)
  • Experience conducting research in support of digital product development or innovation
  • Can select appropriate research methods considering timelines and constraints
  • Ability to apply basic statistical concepts and tests (t-tests, ANOVA, confidence intervals, sampling, generalizability, etc) to analysis
  • Ability to collaborate with a cross-functional or interdisciplinary team, incorporate the broader team into the research process, and contribute to the ideation and product design process.
  • Can synthesize complex information and findings into actionable and compelling insights and presentations for both researchers and non-researchers
  • Ability to reframe client concerns into problem statements and research questions
  • Experience managing relationships and being a point of contact for client relationships
  • Ability and desire to mentor, coach, and train team members
Responsibilities
  • Design and execute end-to-end research using a variety of qualitative and quantitative research methods to influence business and product decisions
  • Collaborate with a cross-functional team of designers, product strategists, and software engineers, and more to build digital products that meet the needs of our clients and their customers considering rigor and timeline and scope.
  • Build trust and credibility with clients through empathy and open communication
  • Partner with clients to set research and business goals and resolve any conflicts to ensure the users’ best interest
  • Identify important research questions and implement user-centered research methods that translate to digital features and design
  • Draw from a breadth of tools and approaches to investigate UX questions such as user interviews, surveys, ethnographic research, and usability tests
  • Balance quantitative and qualitative research methods to drive product direction and implementation
  • Compile and present findings to stakeholders in a clear, actionable, and compelling way
  • Advocate for research best practices with our clients and across the company
  • Mentor and coach early career researchers on the team

WillowTree helps clients leverage mobile technologies by guiding them from strategy development to product launch. The company offers services in app development, web development, over-the-top (OTT) development, digital product strategy, design, growth, and voice technology. Their approach combines high-level strategic insights with practical considerations like build costs and timelines. WillowTree's team is equipped to manage the entire process of mobile product creation, ensuring that clients receive comprehensive support throughout design, development, testing, and growth phases. They work with major clients, including Fortune 500 companies, and have multiple office locations across the United States. The goal of WillowTree is to empower businesses to effectively navigate the mobile landscape and achieve their digital objectives.

Company Size

501-1,000

Company Stage

Acquired

Total Funding

N/A

Headquarters

Charlottesville, Virginia

Founded

2007

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for mobile app development due to digital transformation trends.
  • Recent acquisitions expand service offerings and client base in Latin America.
  • 5G technology enhances mobile app capabilities, offering new opportunities.

What critics are saying

  • Increased competition in digital product consultancy space.
  • Challenges in integrating generative AI due to data security concerns.
  • Cultural integration issues post-acquisitions may affect project delivery timelines.

What makes WillowTree unique

  • WillowTree integrates consumer UX with enterprise-grade functionality and security.
  • Recognized as a notable provider in Forrester's Innovation Consulting Services Landscape Q1 2024.
  • Focus on secure and compliant solutions amid rising data security concerns.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Company Match

Flexible Work Hours

Hybrid Work Options

Paid Vacation

Parental Leave

Employee Assistance Program (EAP)

Employee Share Purchase Plan

Company News

Business Wire
May 2nd, 2024
Everest Group Survey: Majority of Businesses Consider Outsourcing Generative AI Development Amid Concerns Over Data Security, Privacy and Regulatory Compliance

WillowTree was recognized as a notable provider in Forrester's The Innovation Consulting Services Landscape for Q1 2024.

Benzinga
Sep 28th, 2023
WillowTree Transforms Vocable AAC Mobile App with Conversational AI Integration, Giving Voice to Millions

CHARLOTTESVILLE, Va. , Sept. 28, 2023 /PRNewswire-PRWeb/ -- WillowTree, a leading digital experience consultancy, has launched its enhanced version of Vocable AAC with the revolutionary integration of OpenAI's ChatGPT.

GlobeNewswire
Oct 27th, 2022
Telus International Annonce Une Entente Visant L’Acquisition De Willowtree, Un Fournisseur De Produits Numériques À Service Complet

English French. Développement des capacités existantes de conception, de production et de livraison de bout en bout

PRWeb
Nov 18th, 2021
WillowTree Apps, Inc. acquires PoaTek IT Consulting

WillowTree, a market-leading digital product consultancy serving the world’s most admired brands, today announces its second acquisition of 2021 with its agreement to acquire Poatek, the leading privately-held Brazilian software engineering boutique.

WFMZ
Sep 15th, 2021
WillowTree Apps, Inc. acquired Maark LLC on Sep 15th 21'.

WillowTree, a market-leading digital product consultancy serving the world's most admired brands, today announces the acquisition of Maark, a Boston Massachusetts -based end-to-end digital transformation agency specializing in Adobe Experience Cloud.

INACTIVE