Full-Time
Retail Service Specialist
O'Reilly Auto Parts
10,001+ employees
Automotive parts retailer with nationwide stores
No salary listed
No H1B Sponsorship
Coal Run Village, KY, USA
In Person
 Retail (1) |
|---|
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- Strong communication skills.
- Ability to obtain RSS Certification.
- Support the Store Manager and Assistant Managers in sales, customer service, store appearance, and store operations.
- Assume shift management responsibilities in the absence of an Assistant Manager or Store Manager.
- Lead store team members in providing customer service to retail and professional customers.
- Supervise customer service levels in the retail showroom, including team member execution of customer service programs.
- Ensure the telephone is answered according to company policy.
- Process buy online/ship to store orders, hub and store-to-store transfers, and distribution-center add orders in a timely manner, and contact customers upon shipment arrivals as needed.
- Handle special orders and outside purchases efficiently and according to procedure using the electronic outside purchase order ledger.
- Process retail customer returns and exchanges efficiently, issue accurate refunds using correct payment methods, and process or stage returned merchandise correctly.
- Ensure all merchandise, including core charges and warranties, is invoiced before leaving the store.
- Communicate Zipline messages and delegate and complete Image Maker and merchandising tasks as assigned.
- Ensure team members adhere to the posted work schedule, obtain approval for schedule changes or deviations, and clock in and out according to company policy.
- Perform store opening and closing duties, including day-end procedures, verifying and securing money and deposits, preparing bank deposits as needed, ensuring security lights are on, locking doors, securing the building, arming or disarming security alarms, and checking, securing, and locking delivery vehicles in the designated secure area.
- Perform other duties as assigned.
- Retail sales experience, preferably in auto parts.
- Knowledge of automotive systems and repair.
- ASE Certification.
- Fluency in multiple languages, with Spanish highly desired.
O’Reilly Auto Parts sells aftermarket automotive parts, tools, and accessories to both everyday drivers and professional mechanics through a network of over 6,100 stores. Customers purchase items in-person or online, supported by a distribution system that ensures parts are available for a wide variety of vehicle makes and models. The company distinguishes itself by balancing retail sales with a heavy focus on serving professional installers and jobbers through high service levels and consistent part quality. Its goal is to become the dominant supplier in the automotive aftermarket by providing the best combination of price and service to every customer.
Company Size
10,001+
Company Stage
IPO
Headquarters
Springfield, Illinois
Founded
1957
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Simplify's Take
What believers are saying
- Q2 2026 sales rose 8% to $4.89 billion, with 6% comps.
- Management raised 2026 revenue to $18.9-$19.2 billion and EPS to $3.20-$3.30.
- 110 net new stores opened in 2026; management targets 225-235 openings.
What critics are saying
- The EEOC sued O'Reilly June 23, 2026 over Belleville disability discrimination.
- A failed GPC acquisition leaves O'Reilly paying for diligence, distraction, and headlines.
- Tariffs, wages, and occupancy costs can squeeze margins if inflation outpaces pricing.
What makes O'Reilly Auto Parts unique
- O'Reilly's DIY and DIFM scale spans 6,500-plus stores across North America.
- Colin Yankee, named July 13, 2026, deepens supply-chain execution from Tractor Supply.
- The August 2026 note sale funds inventory, buybacks, and acquisition flexibility.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Wellness Program
Tuition Reimbursement
Company News
O'Reilly Automotive (ORLY) has just raised over US$1.6b through several fixed rate senior unsecured note offerings. This fresh financing is an important development for investors tracking the company’s capital structure. See our latest analysis for O'Reilly Automotive. At a share price of US$91.05, O'Reilly Automotive has seen short term weakness with a 1-day share price return that declined 1.65% and a 7-day share price return that declined 2.65%. However, momentum over the past month looks...
O'Reilly Automotive (ORLY) raises guidance - can margins keep up with growth? Published on august 3, 2026 at 4:38 pm by ali ahmed in news. O'Reilly Automotive, Inc. (NASDAQ:ORLY) recently reported solid financial results for the second quarter of 2026. For the quarter ended June 30, 2026, sales increased by $367 million, or 8%, to $4.89 billion from $4.53 billion in the same period last year. Gross profit also increased 8% to $2.52 billion compared to the same period one year ago, while the gross margin remained unchanged at 51.4% of sales. Despite the strong quarterly performance, some Wall Street analysts lowered their price targets on O'Reilly Automotive, Inc. (NASDAQ:ORLY) while keeping their positive ratings on the stock. Morgan Stanley cut its price target from $112 to $108 and maintained its Overweight rating. The research firm said the company's second-quarter results were broadly in line with expectations and believes its underlying earnings power remains intact. DA Davidson also reduced its price target on O'Reilly Automotive, Inc. (NASDAQ:ORLY) to $106 from $114 while keeping its Buy rating. The firm noted that the company indicated it is not pursuing a deal with GPC, with both companies now stepping away from the transaction. According to DA Davidson, the market had not reacted favorably to the potential deal. DA Davidson noted that O'Reilly Automotive, Inc.'s (NASDAQ:ORLY) selling, general, and administrative expenses pressure have reached their peak, which should support stronger incremental margins. The firm also pointed out that the company's implied guidance for the second half of 2026 could prove to be conservative even as it navigates margin pressure. The company's latest results showed continued operational strength. Net income increased 7% year-over-year to reach $715.1 million, even though net margin slightly dropped down to 14.6% from 14.8%. Interest expense increased from $57.3 million to $69.9 million, partially offsetting higher operating profit. O'Reilly Automotive, Inc. (NASDAQ:ORLY) also raised its outlook for 2026 and now expects revenue of $18.9 billion to $19.2 billion with operating margins ranging between 19.3% and 19.8%. The company continued to expand its stores and return capital to shareholders. O'Reilly Automotive, Inc. (NASDAQ:ORLY) has opened 110 net new stores across North America so far in 2026 and remains on track to achieve its goal of opening 225 to 235 net new stores this year. During the second quarter, the company repurchased 16.7 million shares of its common stock at an average price of $90.40 per share, investing a total of $1.51 billion. While O'Reilly Automotive, Inc.'s (NASDAQ:ORLY) latest results and higher guidance support its near-term outlook, investors still face some risks as the investment case for the stock depends on steady demand for aftermarket parts, disciplined store expansion, and effective cost management. If the company can deliver on its updated 2026 revenue and margin guidance, it could be the biggest near-term catalyst. However, rising wage costs, tariffs, and increasing supply chain complexity could continue to pressure margins. The company also remains exposed to potential tariff or sourcing changes that could pressure product costs. In addition, inflation-driven increases in store-level wages and occupancy expenses remain key risks that investors should look out for. Hedge fund interest in O'Reilly Automotive, Inc. (NASDAQ:ORLY) has also slightly weakened recently. According to Insider Monkey's database of elite hedge funds, 67 hedge funds held positions in the company in the first quarter of 2026, down from 69 funds in the fourth quarter of 2025. Its competitor, AutoZone, Inc. (NYSE:AZO), saw an even larger decline in hedge fund ownership, with the number of hedge funds falling from 74 to 63 over the same period. Short interest points to a relatively more favorable view of O'Reilly Automotive, Inc. (NASDAQ:ORLY). As of July 15, 2.79% of the company's float was sold short, compared with 3.40% for AutoZone, Inc. (NYSE:AZO). The lower level of short interest indicates that investors are placing fewer bearish bets against O'Reilly Automotive, Inc. (NASDAQ:ORLY) than against its rival. Overall, O'Reilly's strong comparable sales, higher guidance, store expansion, and aggressive buybacks support the bull case. However, the key question is whether this growth can translate into stronger incremental margins in the second half of the year. While we acknowledge the potential of ORLY to grow, our conviction lies in the belief that some AI stocks hold greater promise for delivering higher returns and have limited downside risk. If you are looking for an AI stock that is more promising than ORLY and that has 100x upside potential, check out our report about the cheapest AI stock.
O'Reilly Auto Parts to open in former David's Bridal space. TUPELO - The former David's Bridal store in The Shops at Barnes Crossing has a new tenant taking its spot. O'Reilly Auto Parts is opening in the location, said Alex Wilson, a broker with Flowood-based commercial real estate brokerage and management services company NAI UCR. When it opens, the location will be the third O'Reilly store in Tupelo. Wilson said O'Reilly is opening in what he described as "one the strongest retail corridors in North Mississippi" on North Gloster. * Get the latest local and national business news from Daily Journal Business Editor Dennis Seid in this exclusive Facebook group. "We had a number of different types of retailers interested following David's Bridal's nationwide closures, but the landlord saw O'Reilly as the best fit to back-fill the space," he said. Wilson also noted there are other properties up for grabs. "We still have a few other retail options available in Tupelo including the former Bed Bath & Beyond and Han's Beauty within the same center at Shops at Barnes Crossing, as well as the West Main Walmart shadow center, and a high-end former Tupelo Grillehouse restaurant space in Downtown Tupelo." He added that there have been discussions with several prospects on the spaces "but have not been able to get a deal across the finish line with any of them yet." The Shops at Barnes Crossing opened in 2005, with Bed Bath & Beyond as an anchor tenant of the nearly 75,000-square-foot retail center. BBB closed nationwide in 2023.
O'Reilly Automotive (NASDAQ: ORLY) names colin Yankee as new Supply Chain chief. 13 July 2026 11:01 AM PDT Summarize with AI You are reading a free article with opinions that may differ from the recommendation given by Kalkine in its paid research reports. Become a Kalkine member today to get access to its research reports, in-depth technical and fundamental research. Learn more Key Highlights * Yankee's annual base salary is set at $700,000, with an annual incentive target of 85% tied to company performance. * Yankee brings over 20 years of retail supply chain experience, including leadership roles at Tractor Supply and Target. * The move signals the company's focus on optimizing its supply chain operations amid evolving retail demands. The move signals the company's focus on optimizing its supply chain operations amid evolving retail demands. Supply Chain Leadership Shift Yankee will oversee all aspects of O'Reilly Automotive's supply chain, including inventory management, distribution, and transportation. His role becomes effective July 13, 2026, positioning him to drive efficiency in the company's logistics network. His background also includes supply chain roles at Neiman Marcus and Target, where he managed end-to-end operations. Compensation Package Details Yankee's annual base salary is $700,000, with an annual incentive target of 85% based on company performance. He will also receive a stock option award valued at 100% of his base salary, along with a hiring-related grant worth $500,000. The agreement ensures continuity in leadership transitions. Strategic Hiring Rationale The appointment reflects O'Reilly's commitment to enhancing its supply chain resilience. Yankee's expertise in omni-channel operations and global sourcing could support the company's growth initiatives. Industry Context Retailers are increasingly prioritizing supply chain efficiency to meet consumer demand. O'Reilly's move follows a broader trend of hiring seasoned executives to navigate logistical challenges. Stock and Market Implications Investors will monitor how Yankee's leadership impacts O'Reilly's operational performance. His compensation structure ties directly to company results, aligning his interests with shareholders. This article is for informational purposes only and does not constitute financial advice. Please consult a licensed financial adviser before making investment decisions. FAQs. Q: what is colin Yankee's salary at O'Reilly Automotive? A: Yankee's annual base salary is $700,000, with an annual incentive target of 85% tied to company performance. He also receives stock awards, including a $500,000 hiring grant. Q: How will Colin Yankee's appointment affect ORLY stock? A: Yankee's role focuses on supply chain optimization, which could improve operational efficiency. Investors may view the hire as a positive step for long-term growth, though short-term stock impact depends on broader market conditions. Q: what are colin Yankee's key responsibilities at O'Reilly Automotive? A: Yankee will oversee inventory management, distribution operations, and transportation. His leadership aims to enhance O'Reilly's supply chain resilience and support its retail expansion. Download Free Report - Explore 3 Stock Ideas & Industry Insights Unlock 3 stock ideas and key industry insights in its free report. This information is general in nature and does not consider your personal objectives, financial situation, or needs. It is not financial advice. All investments involve risk - consider independent advice before making any investment decisions. Disclaimer:
O'Reilly wants to buy NAPA Auto Parts, creating an aftermarket giant. O'Reilly Automotive Inc has placed a $10 billion bid to acquire Genuine Parts Company's automotive unit. Jul 7, at 6:00pm ET The breakdown. * O'Reilly Automotive Inc has placed a $10 billion bid to acquire Genuine Parts Company. * Genuine Parts Company owns Napa Auto Parts. * Genuine Parts Company wants to separate its auto parts unit and industrial operations by early next year. If you have ever worked on your car, you likely have stepped inside an auto parts store. But the landscape of offerings could soon change drastically if the company that owns O'Reilly's Auto Parts gets its way. According to a new Bloomberg report, citing "people familiar with the matter," O'Reilly Automotive Inc has placed a $10 billion bid to acquire Genuine Parts Company's aftermarket auto parts unit, which includes Napa Auto Parts. It's unclear whether Genuine Parts will accept the bid, keep the unit, or sell it to another bidder. Genuine Parts announced in February that it wanted to separate its auto parts unit and industrial operations into two publicly traded companies. At the time, Will Stengel, GP's CEO, said: 'Creating two focused, independent companies sharpens customer and market alignment, increases clarity and speed, simplifies operations and enables disciplined, business-specific investments to unlock long-term value.' What will O'Reilly Automotive Inc get? Genuine Parts' auto operations include more than 10,000 global locations, including in Australia, with over 6,000 Napa Auto Parts stores in the United States. The company's auto unit generated over $15 billion in sales in 2025, its 100th year in operation. It's unclear what O'Reilly Automotive Inc plans to do with the acquisition. Bloomberg's sources said an announcement could be made as soon as this summer, with Genuine Parts expected to split the businesses by early 2027. What do you think? The news boosted Genuine Parts' stock price, pushing it 13 percent higher while O'Reilly Automotive fell 2.6 percent. The volatility of the automotive industry has pushed investors to prefer companies with simpler portfolios, according to the publication. Motor1's Take: Less competition is never good for the consumer, and the last thing consumers need right now is fewer choices. This often leads to higher prices, lower-quality service, and frustrated owners. Business Moves Sponsored Content Top comments