Operations Manager - Executive Support

Industry/Sector

Specialism

IFS - Internal Firm Services - Other

Management Level

Manager

Job Description & Summary

The Opportunity

Join our Acceleration Center Manila and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As a Manager you will lead administrative support work across schedules, meetings, confidential information, and day-to-day coordination within our Business Services and Support team. As a Manager you will motivate, develop, and coach team members, use business knowledge to spot opportunities for improvement, and lead with integrity, authenticity, and technology-enabled delivery.

In this role at PwC, you will guide office support activities that help senior leaders and teams stay organized and responsive, while balancing priorities, reviewing work, and managing performance. You will also help develop team capability, support clear communication across stakeholders, and contribute to smooth operations within our Internal Firm Services practice.

Responsibilities

- Leading administrative support activities for executives and senior leaders across scheduling, meeting coordination, and correspondence management

- Managing confidential information, records, and office documentation with discretion and attention to detail

- Coordinating executive travel, event logistics, and meeting materials while balancing shifting priorities and deadlines

- Overseeing team workload, task allocation, and day-to-day service delivery to maintain smooth office operations

- Coaching team members on administrative procedures, service delivery, and use of office productivity tools

- Developing practical improvements to office processes, reporting, and workflow coordination

- Monitoring calendar activity, travel plans, and meeting arrangements to reduce scheduling conflicts and last-minute changes

- Reviewing administrative output, identifying issues, and escalating concerns when needed

- Using office systems, records management tools, and reporting applications to track requests and support decision making

What You Must Have

- At least a Bachelor Degree

- At least 7 years of relevant experience and 5 years leadership

- Oral and written proficiency in English required

What Sets You Apart

- Coordinating workplace services or concierge operations in complex environments

- Managing scheduling, staffing, and service delivery across multiple priorities

- Mentoring team members while reviewing work for accuracy and consistency

- Using office productivity tools, records systems, and reporting applications

- Applying business process improvement and resource management in daily operations

- Handling confidential information, guest service requests, and stakeholder communication

- Experience in administrative support or as an Executive Assistant is an advantage.

Travel Requirements

Not Specified

Job Posting End Date