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Nordstrom

Full-line department store retailer

Commission Sales - Home Department, Burlington

Retail SalesConfirmed live in the last 24 hours
Full-timeBurlington, MA, USA$15.25 /hrIn-person

About the Job

Requirements

  • A genuine passion for fashion, styling, and customer experience.
  • A self-motivated, goal-oriented approach with a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Comfort with technology and digital selling tools.
  • The ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs, including evenings, weekends, holidays, and peak periods.
  • Ability to move continuously for 6–8 hours per shift, with frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky, awkwardly shaped items and reach to lift items above the head.
  • Ability to regularly lift up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

  • Provide personalized recommendations across bedding, bath, kitchen, tabletop, décor, and gift categories using product knowledge, design awareness, and a consultative sales approach.
  • Build customer relationships through service and follow-up, supporting customers with moving, entertaining, seasonal updates, and home redecorating.
  • Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Offer style and fit feedback to build trust and customer loyalty.
  • Set and achieve personal sales goals and remain accountable for results.
  • Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in the bi-annual inventory count.
  • Stay current on product knowledge and trends to serve as a trusted style resource.
  • Communicate with the team and help keep the department productive.
  • Follow the 2-2-2 Method by following up 2 days, 2 weeks, and 2 months after purchases; encourage Nordy Club enrollment and use the Personal Book to track customers and personalize outreach.
  • Occasionally support other departments as needed.

About the Company

Nordstrom

Full-line department store retailer

Nordstrom operates as a department store chain in the United States and Canada that sells clothing, shoes, accessories, beauty products, and other fashion items. It offers a mix of brands and its own lines through many stores and online platforms, aiming to help customers find outfits and items that fit their style and budget. The shopping experience centers on customer service, a curated selection, and convenient access across channels, including in-store and digital shopping. Unlike many retailers, Nordstrom emphasizes service and customer care to guide purchases and returns, as well as a long-standing commitment to evolving with fashion trends across a full-line retail model. The company’s goal is to be a leading, widely accessible fashion retailer known for reliable service and a broad, carefully chosen assortment across multiple product categories.

Company size
10,001+
Company stage
IPO
Headquarters
Seattle, WA
Founded
1901

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