Compliance Manager

Overview

COMPANY SUMMARY:

The John Stewart Company is a full-service housing management, development and consulting organization that began in 1978 with a commitment to providing high quality service in the affordable housing sector. We work to enrich the lives of our residents and employees, while delivering our services efficiently and with the highest levels of professionalism, compassion, integrity and respect.

SUMMARY OF THE POSITION:

Manages, directs, and implements compliance strategies and objectives to ensure the achievement of properties following compliance requirements as mandated by federal, state and local regulatory and funding requirements; ensure that the resident files are maintained in accordance with agency and management guidelines; assist Property Managers and Regional Managers with maintaining an acceptable occupancy level.  Trains and develops the leasing agent staff; interacts with Regional Office staff, property staff, and the residents.  Assists the company with special projects; the development of organizational policies and procedures related to property management compliance and implements these policies and procedures.

Responsibilities

• Implement file audit procedures to ensure compliance with regulatory agreements for each property and ensuring all applicants meet regulatory requirements at initial move-in and first year recertification.
• Prepare, distribute and monitor compliance schedules including upcoming audits and lease-ups follow-ups.
• Monitor, distribute and update files with annual or periodic updates to income limits, utility allowance, fair market rents, property management and HUD forms.
• Provides training and consultation on compliance changes to staff in accordance to all requirements imposed by HUD, CTCAC, MHP, CalHFA, HOME and other regulatory agencies.
• Maintain Enterprise Income Verification (EIV) master fole reports and assist in resolving discrepancies. 

Qualifications

To perform this job successfully, an individual must be able to perform each primary job function satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SKILL

• • Business and Management Principles - Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production and tracking methods, and coordination of multiple task and resources.
  • Problem Sensitivity/ Deductive Reasoning — Ability to tell when something is wrong or is likely to go wrong and then apply general rules to specific problems to produce answers that make sense.  Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems and considering the relative benefits of potential actions to choose the most appropriate one.
  • Written Comprehension and Expression — Ability to read, understand and communicate information and ideas in writing so others will understand.  Demonstrate proficiency operating a personal computer and related software.
  • Oral Comprehension and Expression — Ability to listen to, understand and speak so others can understand ideas and information presented verbally.
  • Math – Ability to complete basic math calculations including addition, subtraction, multiplication and division.  Ability to perform all math calculations required under all agency regulatory restrictions including prorating, payroll estimating, etc.
  • Computer – Ability to develop and maintain computer records in Word, Excel and other software required by JSCo and regulatory agencies.  Ability to develop tracking and report forms in Word and Excel as needed.

KNOWLEDGE

• Policies and Regulations — Knowledge of company policies, federal, state and local laws, government regulations and agency rules that pertain to properties involved specially Section 42 of the Internal Revenue Code and Section 8.
• Management of Financial Resources — Basic knowledge of economic and accounting principles and practices for creating a realistic budget, banking, understanding financial reports and the ability to use mathematics to solve problems when acting as Property Manager.
• Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling services. This includes marketing strategy and tactics, and sales techniques when acting as a Property Manager.

EXPERIENCE

• A minimum of two years of compliance experience is needed.  Previous experience in planning, scheduling and completing major projects with minimum guidance.
• Demonstrated experience in problem identification, analysis, recommendation of options and development of logical and workable solutions.
• Demonstrated experience in preparing and completing administrative statistical and programmatic studies with comprehensive analysis and sound recommendations.
• Demonstrated ability to support and develop diverse environment. 
• At least two years experience in personnel supervision, training and evaluation.
• Demonstrated knowledge on Microsoft Office programs such as WORD, EXCEL, and OUTLOOK are essential.

EDUCATION

• Occupancy, Tax Credit, and Public Housing Specialist Certifications desirable.
• Associates Degree or equivalent accredited degree or professional certification, Bachelors of Arts or Science desirable.

WORKING CONDITIONS/ PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Environment/ Requirements

• This position deals with outside personnel such as staff, residents and clients on a regular basis with contact in various forms such as in person, phone and email.   
• The location of the position changes frequently form indoors to outdoors as site visits are necessary.  However, extreme environmental conditions do not exist.   
• It is sometimes necessary to deal with unpleasant or angry people with the need to problem solve difficult situations.
• It is necessary to adapt to a frequently changing environment perform tasks in a mobile office environment.
• Sitting and standing is as needed. 
• It is necessary for the position to travel independently to property locations on a regular basis.

Pay Range: $28.00/Hr. - $30.00/Hr.

Benefits-at-a-glance

Benefits for Employees who work 30+ hours/week -

• Medical, dental and vision care; preventative medical care paid at 100%.
• Vacation leave of up to ten days per year in the first year.
• Up to 72 hours of sick time per year.
• Flexible Spending Accounts for Health Care and Dependent Care.
• Company paid Life AD&D Long Term Disability.
• Free, confidential counseling through our Employee Assistance Program.
• Commuter benefit program.
• Discounts for AT&T and ClassPass.
• $50 annual Wellness Reimbursement.
• Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week).

Benefits for Employees who work less than 30 hours/week - 

• Free, confidential counseling through our Employee Assistance Program.
• Commuter benefit program.
• Discounts for AT&T and ClassPass.
• $50 annual Wellness Reimbursement.
• Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week)
• Up to 72 hours of sick time per year.

Equal Opportunity Employer

The John Stewart Company provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. The John Stewart Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative.

California Consumer Privacy Act

Effective January 1, 2020, the California Consumer Privacy Act requires businesses that meet certain minimum threshold requirements to provide a “notice at collection” to applicants for employment who reside in California.  The notice at collection describes the categories of personal information to be collected about these California applicants and the purposes for using that personal information.  Therefore, we have posted the Company’s “Notice At Collection For California Applicants” here.  Please review this Notice at your convenience.

California Pay Transparency

Salary ranges are determined by role, level, and location/region. The range provided here reflects the minimum and maximum target for current salaries for the position across all [California] locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. 

Pay Range:

Compensation: 26 to 28 (USD)