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Eliot Community Human Services

Bilingual Community Support Specialist - CBHC Calm

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeLynn, MA, USA$60k /yrIn-person

About the Job

Requirements

  • A bachelor's degree in Sociology or a related field is required.
  • A valid driver's license and reliable transportation are required.
  • Bilingual proficiency in Spanish and English is required.
  • Availability for the assigned 11:00 a.m.–7:00 p.m. full-time schedule and assigned weekends is required.

Responsibilities

  • Respond to individuals experiencing crises related to mental health, addiction, homelessness, or other non-emergency concerns, providing in-person or phone support when police or emergency medical technician intervention is not required.
  • Connect individuals with appropriate services based on their needs and preferences, including warm handoffs and ongoing support.
  • Collaborate with community partners to de-escalate situations, provide therapeutic interventions, and support crisis resolution in high-stress environments.
  • Build trust with Black, Indigenous, and People of Color, low-income, and marginalized communities by modeling social justice, cultural awareness, and an anti-racism approach.
  • Provide follow-up support after crises, help clients navigate behavioral health systems, and empower them through advocacy, education, and care coordination.

About the Company

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