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RHA Health Services

Community-based disability and behavioral health services

Vocational Program Manager

Residential & Direct SupportConfirmed live in the last 24 hours
Full-timeKannapolis, NC, USA$47k /yrIn-person

About the Job

Requirements

  • A high school diploma or GED is required, along with experience serving the population and supervising others.
  • Manage up to 12 first-shift employees and be responsible for their overall direction, coordination, and evaluation.
  • Carry out supervisory responsibilities under organizational policies and applicable laws, including training employees; planning, assigning, and directing work; appraising performance; motivating employees; disciplining; promoting team performance; addressing complaints; and resolving problems.
  • Maintain a valid driver's license and personal vehicle insurance coverage.
  • Maintain proficiency in company-sponsored training and certifications, including required CPR, first aid, NCI, and Medication Certification, as specified by company regulations.
  • Demonstrate CPR proficiency from floor level, including working on hands and knees, bending, standing, and lifting.
  • Complete criminal background screening, registry checks, drug testing, education verification, and other credentialing based on position requirements.
  • For positions requiring driving, provide proof of driver's license, driver's insurance, and vehicle if required to transport individuals.

Responsibilities

  • Plan, coordinate, and ensure consistency and quality of training, habilitation, and development programs for persons with disabilities.
  • Supervise classroom and vocational activities and coordinate schedules and events for Direct Support employees, Vocational Instructors, and others.
  • Formulate training policies, programs, and schedules based on individuals' needs, production processes, business systems, and changes in products, procedures, or services.
  • Create teaching tools, techniques, equipment, and learning materials suited to each individual's abilities and interests.
  • Arrange and adjust tools, work aids, and equipment used in the classroom, including specially equipped worktables, computers, typewriters, and other mechanized and non-mechanized aids.
  • Direct and monitor contract work and negotiate vendor rates to establish contract work.
  • Protect confidential information concerning individuals supported, employee complaints, supervisor and unit issues, investigations, and legal proceedings.
  • Report suspected or observed abuse, neglect, or exploitation of individuals supported to management.
  • Instruct individuals supported in individualized programs, including sensory-motor and perceptual-motor development, perception, memory, language, cognition, and social and emotional development.
  • Support individuals' motivation and learning through consistent reinforcement, continuous assessment of functioning, and ongoing feedback to individuals and the clinical team.
  • Assist clinical and medical staff with rehabilitation programs.
  • Monitor and ensure the responsibilities of Vocational Instructors and Program Manager stations are fulfilled.
  • Confer with guardians, administrators, Qualified Professionals, Habilitation Specialists, social workers, nursing staff, and others to develop individualized instructional programs.
  • Coordinate between the day program or vocational center, community workers, and employees.
  • Plan and assist with special events within and outside the day program or vocational center.
  • Attend mandatory meetings and training sessions scheduled by unit management, the administrator, or corporate managers.
  • Train staff on day program procedures and modular day training; make staff assignments; ensure adequate staffing; schedule lunches and breaks; and order supplies.
  • Stay informed about new developments, methods, and training techniques in the intellectual and developmental disabilities field.
  • Ensure the day program or vocational center is physically safe and conducive to learning; report accidents, hazards, and needed repairs.
  • Enforce universal medical precautions and use personal protective and safety equipment.
  • Follow company policies concerning personnel, regulations, safety, and bloodborne pathogens.
  • Use and teach proper body mechanics when assisting with behavioral interventions, transfers, and positioning of individuals supported.
  • Conduct fire and disaster drills and identify the location and use of exits and fire extinguishers.

About the Company

RHA Health Services

Community-based disability and behavioral health services

RHA Health Services provides community-based health and support services for people with disabilities and health challenges across Georgia, New Jersey, North Carolina, Pennsylvania, and Tennessee. Its offerings include disability supports, behavioral health counseling, substance use treatment, crisis intervention, and specialized Deaf and Hard of Hearing services, delivered through a person-centered, outcome-focused care model. Services range from supported living and outpatient care to vocational rehabilitation and 24/7 crisis response via facility-based centers and mobile teams, all designed to fit individual needs. The company differentiates itself through formal accreditations (CARF for substance use, CQL), a strong emphasis on accessibility and community inclusion, and growth through acquisitions like Howell Support Services. Its goal is to improve independence and quality of life for people it serves by tailoring supports and expanding access to care.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Asheville, NC
Founded
1989

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