Documentation Enablement Specialist

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

The Global AskHR Business Support (GABS) team supports Human Resources Services (HRS) through standardized documentation, knowledge management, training, and process enablement activities that help deliver consistent and scalable HR operations globally. The team is responsible for maintaining documentation frameworks, supporting automation solutions, and driving continuous improvement initiatives that enhance operational efficiency and user experience across HRS.

This position is based in Taguig, Philippines and follows a hybrid work arrangement. As part of a global team, the role requires flexibility to participate in meetings outside of standard local business hours to support stakeholders across multiple regions.

The Documentation Enablement Specialist supports the maintenance, optimization, and delivery of documentation processes, document automation solutions, and training resources across Human Resources Services. This role combines document management, automation support, onboarding, training delivery, and knowledge enablement to help ensure documentation standards, systems, and resources remain accurate, effective, and scalable.

Primary Responsibilities:

• Maintain and update automated document templates and supporting data sources following approved governance processes.
• Support document automation tools and workflows to ensure reliable document generation and data integrity.
• Troubleshoot document automation, template, and data source issues and implement process improvements.
• Coordinate recurring large-scale document generation activities and documentation cycles.
• Maintain SharePoint repositories, document libraries, metadata structures, and template organization.
• Deliver onboarding and user training sessions on documentation tools, templates, and processes.
• Develop and maintain training materials, user guides, process documentation, and knowledge resources.
• Collaborate with stakeholders to identify opportunities for documentation standardization, automation, and operational efficiency improvements.

Required Qualifications:

• Bachelor's degree and 2+ years of experience in documentation management, document automation, training, Human Resources operations, or business support functions.
• Advanced Microsoft Word skills including complex formatting, mail merge, and document template administration.
• Advanced Microsoft Excel skills including formulas, lookup functions, and structured data management.
• Experience supporting document automation tools, document generation processes, or workflow solutions.Experience delivering training, onboarding support, and knowledge transfer activities. 

Preferred Qualifications

• Experience managing SharePoint document libraries, metadata, and content organization.
• Experience supporting large-scale or recurring documentation processes in a global organization.
• Experience creating and maintaining training materials, knowledge articles, and user guides.
• Experience in continuous improvement or process optimization initiatives.
• Experience collaborating with global stakeholders across multiple regions.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

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Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).