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Sandia Laboratory Federal Credit Union

Member-owned credit union offering financial services

Consumer Loan Underwriter 4

Full-TimePosted on 10/3/2026
No salary listed
Senior, Expert
Albuquerque, NM, USA
In Person

About the job

Requirements
  • Excellent interpersonal and negotiation skills.
  • Excellent organizational skills and attention to detail.
  • Strong proficiency with Microsoft Office applications and familiarity with information technology, particularly digital communication tools.
  • Strong organizational skills in managing multiple initiatives.
  • Strong analytical and decision-making skills.
  • Expert knowledge of consumer credit and underwriting principles.
  • Expert knowledge of federal and state regulations affecting consumer loans.
  • Expert knowledge of consumer and mortgage lending processes, including underwriting and loan processing.
  • Expert knowledge of valid documentation used to process consumer and mortgage applications, including tax returns, financial statements, and income verification.
  • High-level experience underwriting a portfolio.
  • At least six years of experience in consumer and home equity line of credit underwriting, lending, or related work.
  • A high school diploma/GED or more than six years of related experience.
Responsibilities
  • Perform all duties of Consumer Underwriter levels 1, 2, and 3.
  • Coach, mentor, motivate, and train new staff members on products and procedures.
  • Identify training or knowledge gaps within the team and notify the supervisor while working to close those gaps and ensure consistent service for members.
  • Provide management with insight and feedback on underwriting policies and procedures.
  • Answer underwriting inquiries with detailed, accurate, and timely responses.
  • Support Consumer Underwriters 1, 2, and 3 and respond to their questions.
  • Support staff when the manager or supervisor is absent.
  • Resolve escalated issues involving high complexity and associated risks.
  • Perform other duties as assigned.

About the company

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Sandia Laboratory Federal Credit Union

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Sunward is a member-owned financial cooperative offering checking, savings, mortgages, auto loans, and investment services to individuals and businesses. It serves through 12 New Mexico branches, one in Livermore, California, and online, with membership open to everyone. As a federally insured credit union (NCUA) and Equal Housing Lender, Sunward emphasizes member relationships and community impact over profits. Its goal is to help members realize their dreams and secure their financial futures, summarized as “Banking Made Better.”

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Albuquerque, New Mexico

Founded

1948

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Simplify's Take

What believers are saying

  • The Mountain America acquisition closed March 2025, adding 15,000 members and two branches.
  • Sunward opened South Valley in November 2025, Jefferson in June 2026, and Ladera soon.
  • New CFO Mateo Ficco joined May 2026, supporting expansion and tighter balance-sheet control.

What critics are saying

  • Sunward's Albuquerque concentration leaves earnings exposed to one city's housing and employer shocks.
  • The terminated Kirtland merger in June 2026 signals difficult deal execution and stalled scale plans.
  • Credit unions face relentless deposit-rate competition; Sunward's small footprint limits pricing power.

What makes Sandia Laboratory Federal Credit Union unique

  • Sunward rebranded from Sandia Laboratory FCU in November 2024.
  • It dominates Albuquerque with 11 branches and 17 total locations by September 2026.
  • Its Southwest cooperative identity targets local members, not national banking tourists.

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Benefits

Flexible Work Hours

Company News

PR Newswire
Jun 4th, 2025
Sunward Launches Buy Now, Pay Later Feature To Members, First In New Mexico

Members now get more funds to pay for eligible purchases over timeALBUQUERQUE, N.M., June 4, 2025 /PRNewswire/ -- As more people look to credit unions they know and trust to help navigate their financial needs, Sunward Federal Credit Union (Sunward) announced today that it has added Buy Now, Pay Later (BNPL) to its suite of online banking products in an effort to meet members' shifting payment preferences.Serving over 165,000 members across 16 locations across the Southwest and in California, Sunward is the first New Mexico-based credit union to launch BNPL for its members

GlobeNewswire
Nov 26th, 2024
Sunward To Finalize Acquisition Of New Mexico Based Business From Mountain America Credit Union After Positive Vote

A Media Snippet accompanying this announcement is available by clicking on this link. ALBUQUERQUE, N.M., Nov. 25, 2024 (GLOBE NEWSWIRE) -- Sunward, formerly known as Sandia Laboratory Federal Credit Union, and Mountain America Credit Union announced today that after a favorable vote by transitioning Mountain America Credit Union members, the previously announced proposed acquisition is proceeding with a targeted completion in the first quarter of 2025. “We are excited to welcome members and employees from Mountain America Credit Union to Sunward,” said Steph Sherrodd, Sunward President and CEO. “This addition will strengthen our position and ability to deliver on our goal of making banking better in the Southwest, and in New Mexico specifically.” Upon finalization, Sunward will acquire both Mountain America Credit Union branches in Albuquerque, New Mexico – Golf Course Road and Paseo Del Norte Boulevard – increasing Sunward’s total branch footprint to 15 locations. “I am confident that Sunward will be an excellent financial partner for our members,” said Sterling Nielsen, Mountain America Credit Union President and CEO