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Flagstar Bank

Regional bank offering diversified financial services

Branch Banking Leader

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeForest Hills, Queens, NY, USAIn-person

About the Job

Requirements

  • A high school diploma, high school equivalency (GED, HiSET, or TASC), or foreign equivalent is required.
  • At least six years of overall branch sales experience is required.
  • At least two years of experience in a leadership role is required.
  • The role requires creating a diverse and cohesive team, educating, coaching and mentoring, prioritizing competing demands, driving results, and demonstrating profit discipline.
  • The role requires communicating clearly, collaborating proactively with stakeholders, and using cross-functional insights to support enterprise goals and strategic results.
  • The role requires identifying internal or external clients' needs and delivering tailored solutions to enhance client experience.
  • The role requires fostering a positive work culture and productive relationships with customers and stakeholders.
  • No unusual physical exertion is involved.

Responsibilities

  • Drive market growth of primary client relationships and achieve financial performance growth targets for deposits, loans, and non-interest income.
  • Identify and deliver client introductions to appropriate team members to achieve growth targets and execute sales initiatives.
  • Use independent judgment and discretion to make sound financial decisions.
  • Create and execute business development activities and support partner-produced sales and branch initiatives.
  • Train, develop, and coach branch teams on the mission and effective client engagement to achieve targets.
  • Foster an effective environment for branch teams and clients.
  • Manage talent functions, including employment, performance evaluations, staff development and training, disciplinary actions, succession planning, and ensuring staff comply with compliance requirements.
  • Deliver client engagement and education using available tools and systems.
  • Foster a culture focused on exceptional client experience and delivery of the organization's mission and purpose.
  • Analyze and resolve problems related to branch operations and client satisfaction.
  • Promote disciplined risk management and help teams identify and mitigate reputational, regulatory, employee, and client risks.
  • Ensure team awareness, understanding, and adherence to applicable bank policies and regulations, and meet operational excellence standards.
  • Perform special projects and additional duties and responsibilities as required.
  • Adhere to regulatory and compliance policies and standards, complete required compliance training, and maintain compliance with applicable federal, state, and local laws and regulations.

Desired Qualifications

  • An undergraduate degree (four years or equivalent) is preferred.

About the Company

Flagstar Bank

Regional bank offering diversified financial services

Flagstar Bank is a regional bank that offers a broad range of financial products and services through its 418 branches in 10 states, complemented by digital channels. It operates with a customer-first mindset, emphasizing local market expertise, personalized solutions, and community focus. Its products work through a combination of branch-based relationship banking and technology-enabled services to meet customers’ financial needs. What sets Flagstar apart is its emphasis on local knowledge, community involvement, and diverse, inclusive workplace culture, rather than solely relying on scale or standard products. The company’s goal is to deliver a new energy in banking that opens doors for customers’ financial and personal success while strengthening the communities it serves.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Troy, MI
Founded
1987

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