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proSapient

SaaS expert network for primary research

Client Services Associate - Entry Level

Project ManagementConfirmed live in the last 24 hours
Full-timeLisbon, Portugal

About the Job

Requirements

  • Must be fluent in English and speak at least one Nordic language: Swedish, Norwegian, or Danish.
  • Must be driven to meet and exceed personal targets, comfortable in a fast-paced environment, and willing to take ownership of personal success.
  • Must have a client-focused mindset and be committed to delivering value through speed, quality, and service.
  • Must be curious, enjoy learning about various industries, and develop new skills.
  • Must enjoy teamwork and collaboration.

Responsibilities

  • Receive and understand client briefs, conducting initial research into industries, companies, and business topics to understand client needs.
  • Source experts globally by using the AI-driven platform to find potential matches in the existing network and professional networking sites and other online resources to identify new experts.
  • Contact experts through calls, emails, and messaging, engage with them, and vet their suitability for client briefs.
  • Work closely with the team to meet project deadlines and exceed client expectations.

Desired Qualifications

  • Speaking additional languages is a plus.

About the Company

proSapient

SaaS expert network for primary research

proSapient provides a software-as-a-service platform that powers an AI-assisted expert network for primary research. It helps consulting firms, private equity funds, and corporate clients find, vet, and connect with a global pool of industry experts for due diligence, market intelligence, and investment research. Clients use the platform to arrange one-on-one consultations, paid calls, and customized surveys, with the system handling matching, scheduling, and workflow. Revenue comes from subscriptions granting access to the platform and from fees for each expert interaction. Unlike typical networks, proSapient emphasizes AI-driven matching and streamlined interactions to scale high-quality, industry-specific insights. The company aims to broaden its network and enhance efficiency for clients performing diligence and strategic research.

Company size
501-1,000
Company stage
Series A
Total funding
$18M
Headquarters
London, United Kingdom
Founded
2017

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