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Vixxo

Technology-enabled, end-to-end facility management solutions

Equipment Technician

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeRemote in Canada

About the Job

Requirements

  • At least 1 year of experience in a customer-facing or customer-service role.
  • Proficiency using a smartphone for inventory, scheduling, and other tasks.
  • A valid driver's license and a clean driving record.
  • Ability to lift 50 lbs. without assistance.
  • Ability and willingness to work hands-on with electrical or mechanical equipment.

Responsibilities

  • Repair commercial espresso, coffee brewing, coffee grinding, and water systems throughout an assigned territory.
  • Own customer relationships and build customer loyalty by providing professional, reliable service in accordance with safety rules.
  • Meet customer Service Level Agreement requirements by conducting thorough inspections, performing timely and correct-first-time equipment maintenance, and completing descriptive, accurate paperwork.
  • Provide reactive and preventative maintenance services throughout the assigned territory.

About the Company

Vixxo

Technology-enabled, end-to-end facility management solutions

Vixxo is a technology-enabled facility management company that offers end-to-end management of building services to help businesses run more smoothly. It serves restaurants, retail chains, and growing brands by handling all facilities processes from service requests to invoicing, using mobile technology to capture service level data. This data-driven approach provides insights that support better business decisions. Revenue comes from service contracts and maintenance agreements, covering HVAC, plumbing, refrigeration, and other systems as a one-stop solution. Compared with competitors, Vixxo combines a wide scope of maintenance capabilities with data analytics and a fully managed service model to streamline operations. The company’s goal is to keep clients’ facilities well-maintained and operations efficient through predictable, contract-based services.

Company size
1,001-5,000
Company stage
Early VC
Total funding
$35M
Headquarters
Scottsdale, AZ
Founded
1980

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