Full-Time

Account Manager

Posted on 5/14/2024

Accurate Background

Accurate Background

501-1,000 employees

Comprehensive employment background screening services


Mid, Senior

Brighton, UK

Requirements
  • Experience in a similar role managing key or enterprise accounts/clients: 5+ years’ experience for Key Account Managers, 3+ years’ experience for Strategic/Enterprise Account Managers.
  • Proven success, knowledge, and experience of analyzing and initiating actions based on financial insights and understanding.
  • Ability to deliver dynamic & professional presentations
  • Passion for service delivery and willingness to go the extra mile for clients
  • Background in screening is beneficial
Responsibilities
  • Nurture, develop, and maintain positive and effective client relationships
  • Regular review of account performance and identifying opportunities for service improvement
  • Develop and execute client retention and growth strategies
  • Conduct thorough account performance reviews and analyze key data/metrics
  • Prepare and present regular client meetings to deliver feedback on account performance
  • Gather and execute client feedback to measure engagement and satisfaction
  • Manage and investigate complaints and ensure satisfactory resolution
  • Provide ongoing training and support to clients
  • Utilize knowledge of portfolio to identify growth opportunities
  • Review and update internal trackers and ensure CRM tool is up to date

Accurate Background offers an excellent workplace with its digital-first approach emphasizing comprehensive employment background screening and workforce monitoring services. By integrating cutting-edge technology like a background check API, the company ensures fast and reliable results, helping organizations make informed and unbiased hiring decisions. This focus on interactive compliance services and robust technological implementation positions Accurate Background as a leader in the industry, creating a dynamic and forward-thinking work environment.

Company Stage

Seed

Total Funding

$5M

Headquarters

Irvine, California

Founded

1997

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

-3%