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DH Pace

Distributes door systems and services nationwide

Department Manager

Field ServiceUpdated on Nov 14
Full-timeColumbia, MO, USANo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree is preferred.
  • Supervisory or managerial responsibilities with a company that fixes, repairs, or installs equipment or products are preferred.
  • Must be an excellent communicator who is highly organized and possesses good mechanical aptitude.
  • Must be capable of managing and developing skilled field technicians/installers and office personnel, with a common goal of providing top-level service while minimizing labor costs and maximizing profit.
  • Must possess a valid driver's license and a good driving record.

Responsibilities

  • Manage the day-to-day operations of the department.
  • Manage and develop skilled field technicians/installers and office personnel, with a common goal of providing top-level service while minimizing labor costs and maximizing profit.
  • Ensure that projects are completed on time, efficiently, below budget, and to customers' satisfaction.
  • Proactively address and manage customer interactions to ensure a positive experience, including when delivering difficult news.
  • Hold department budget and profit-and-loss responsibility, effectively controlling labor and material costs.
  • Improve the individual performance of managed field personnel through daily, monthly, and yearly performance reviews.
  • Assist with hiring, training, and developing new employees.
  • Perform other duties as assigned by the manager.

Desired Qualifications

  • Supervisory or managerial responsibilities with a company that fixes, repairs, or installs equipment or products.

About the Company

DH Pace

Distributes door systems and services nationwide

DH Pace provides door-related products and services for both new construction and existing facilities, working with the Overhead Door Ribbon brand in many markets. It installs, maintains, and services doors and related systems through divisions like DH Pace Door Services, Systems Integration, Construction Services, and the DH Pace Facilities Group, with 24/7 emergency support and preventive maintenance programs. It differentiates itself through a combined suite of installation, integration, construction, and facilities management offered under multiple brand lines and via a long-standing authorized distributor partnership with Overhead Door since 1926. Its goal is to improve the safety, security, convenience, and aesthetics of buildings to enhance the lives of people who use them, while serving customers, employees, shareholders, and communities.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Olathe, KS
Founded
1926

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